特雷斯菲盖拉斯阿雷格里港诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 1,834 评论

保证最优惠房价
特雷斯菲盖拉斯阿雷格里港诺富特酒店 - Image 1
特雷斯菲盖拉斯阿雷格里港诺富特酒店 - Image 2
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特雷斯菲盖拉斯阿雷格里港诺富特酒店 - Image 4
Avenida Soledade, 575, TRES FIGUEIRAS, 90470340 阿雷格里港, 巴西

描述

酒店其他优惠

  • 在带酒吧的泳池、桑拿房和酒店健身房放松身心

  • 可携带小型宠物入内，需另行收费。

  • 可容纳多达 450 人的大型活动室

  • 驱车 18 分钟即可抵达历史悠久的阿雷格里港中心

  • 驱车 12 分钟即可抵达小萨尔加多国际机场

我们的客房

客房

办公客房 - 改造成办公室的公寓，不提供床

  • 2 个人最多
  • 24 m² / 258 sq ft

酒店位置

特雷斯菲盖拉斯阿雷格里港诺富特酒店

Avenida Soledade, 575, TRES FIGUEIRAS
90470340 阿雷格里港
巴西

GPS:-30.03222, -51.17809

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANTE 365

The Novotel Três Figueiras hotel features a restaurant specializing in international cuisine, pizzas with unique flavors, craft beers and a whole lot more. On Fridays, you can enjoy traditional feijoada against a backdrop of live music.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  1,834 评论

TripAdvisor 评级  4.0/5  1,148 评论

A few highs and many lows

Tripadvisor 评级 3.0/5

Dahoui Couples - 经 TripAdvisor 认证的评论

An amazing location; beautiful building, but….the rooms seem tired. The rooms are large but fawcets did not close properly in the shower and in the toilet. The bed was comfortable and the room was clean. The entrance door of the hotel was broken and had to be opened manually. Check in was slow and a bit unfriendly. No smiles or kind words. Breakfast was disappointing. Breads were chewy and tasteless and the cheese selection was poor and limited. Scrambled eggs were dry and without much taste. On the positive side, diner was great and in particular the waiter ,Vilson, extended a fantastic service at the restaurant.

Dirty.

Tripadvisor 评级 2.0/5

470ClaudiaP470 家庭住宿 - 经 TripAdvisor 认证的评论

Had I seen pictures like these would never have booked. Bathroom is dirty and gross with mold, light bulbs missing, mirror falling and rusted, courtains and pillows disgusting. We changed rooms but not a lot better. The hallway carpet has never been vacuumed, terribly dirty, not to mention room service trays left with food uncovered overnight. They had us sign a waiver at check in for safe but the safe was missing in both rooms. Experience was not compatible with any other Novotel we’ve stayed at before.

Bom dia Sra. Cláudia, Primeiramente gostaria de agradecer por nos contar sobre sua experiência no Novotel Porto Alegre Três Figueiras. Lamentamos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Já estamos verificando junto a gerência o que pode ser feito para evitarmos novos problemas. Agradecemos novamente seus comentários e esperamos tê-lo conosco em sua próxima viagem a Porto Alegre. Atenciosamente, Equipe Novotel POA Três Figueiras

Average accommodation and poor service

Tripadvisor 评级 3.0/5

ALDO ANTONIO SE... N Couples - 经 TripAdvisor 认证的评论

The reception and room service staff provided good service. However, the experience in the hotel restaurant was poor. We had previously booked a meal at the hotel restaurant and chose to enjoy it after check-in, the restaurant staff did not have this information and did not know how to conduct the service. The service was poor, the main course took a long time, the salad came without sauce, the dessert which was a mousse was frozen and the staff were impolite. In addition, the entire building smelled strongly of frying during the first day and, if I am mistaken, the benefits of my Gold ALL status were not fully available.

Good morning Mr. Aldo, Thank you for your feedback and preference. We are already checking to make improvements to our restaurant and our service. Throughout last week and the next we did intensive training so that we can focus on how to support our customers in the best way possible. Furthermore, I inform you that the renovation for our hotel has already been approved and we are expected to start at the beginning of next year. Therefore, I hope that in the future we can meet your needs. We look forward to a new visit soon. Yours sincerely, Novotel POA Três Figueiras Team

Good location, nice bed, excellent shower

Tripadvisor 评级 5.0/5

Fernando_179 商务住宿 - 经 TripAdvisor 认证的评论

Very convenient hotel for somebody who arrives at the airport and have to travel to the West border or to the northern towns out of Porto Alegre. Good breakfast with several options of fruits and breads, The only negative point was that they allow the guests to have online meetings at the dining room during breakfast. I am really not interested to take part at somebody else meeting at the beginning of the day, and neither to have my breakfast time be disturbed by somebody else talking loud at his/her laptop.

Good morning Mr. Fernando, Thank you very much for sharing your experience with us. We always aim to provide the best experience for our guests, we apologize for our services that do not meet your expectations. We will certainly work on your return to correct such points of attention. Thank you very much for the clarifications and the opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager

Poor Overall Maintenance

Tripadvisor 评级 2.0/5

115fabiano 商务住宿 - 经 TripAdvisor 认证的评论

Breakfast buffet is okay. Room comfort is below average (noise, blinders, bathroom). Maintenance is very poor (as an example, there was no cold water in the morning during my last stay and hot water was extremely hot, thus preventing from taking a shower). Front desk with just one person to handle both room calls (asking for explanation on the cold water issue) and check-out.

Dear Mr. Fabiano, First of all I would like to thank you for telling us about your experience at Novotel Porto Alegre Três Figueiras. We are very sorry that we did not live up to your expectations, please let me make my most sincere apologies. Please be advised that this type of situation is not part of the Novotel network service standards, and we have already taken steps to ensure that this type of event does not happen again in our unit. Thanks again for your comments and we look forward to having you with us on your next trip to Porto Alegre. Sincerely, Rosmeri Melchior

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其他网络用户评价我们的酒店

  • 290 评论 8.6/10 位置
  • 1,014 评论 3.5/10 房间
  • 711 评论 6.9/10 服务
  • 38 评论 2.4/10 上网
  • 503 评论 2.5/10 舒适度
  • 395 评论 3.2/10 清洁度
  • 380 评论 7/10 早餐
  • 308 评论 2.1/10 氛围

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