Novotel Порту-Алегри Аэропорт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 096

Гарантия
лучшей цены
Novotel Порту-Алегри Аэропорт - Image 1
Novotel Порту-Алегри Аэропорт - Image 2
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Novotel Порту-Алегри Аэропорт - Image 4
Severo Dullius Avenue 2055, 90200310 ПОРТУ-АЛЕГРИ, Бразилия

Описание

Особенности отеля

  • Бесплатное размещение для детей в возрасте до 16 лет включительно при проживании с родителями

  • Отель с полуолимпийским подогреваемым бассейном в Порту-Алегри

  • В отеле предоставляются услуги консьержа

  • Блюда на завтрак без глютена и лактозы

Наши номера

Люкс

Люкс Superior с большой двуспальной кроватью

  • 2 чел. максимум
  • 46 m² / 495 sq ft
  • Постель 1 x Большие двуспальные кровати
  • Виды: Вид на аэропорт

Расположение отеля

Novotel Порту-Алегри Аэропорт

Severo Dullius Avenue 2055
90200310 ПОРТУ-АЛЕГРИ
Бразилия

GPS:-29.98727, -51.17975

Телефон
Факс +55 51 3302-7601

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Gourmetbar by Novotel

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 1 096

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 763

Amazing

Примечание: Tripadvisor 5.0/5

Andreia M Реальные отзывы TripAdvisor

This is an amazing hotel. It is worth going to the airport just to stay here. Our room was large. The pool and gym and breakfast were fantastic.

great, but the pillow is very poor

Примечание: Tripadvisor 4.0/5

Ricardo C Реальные отзывы TripAdvisor

Great hotel with excellent service, clean rooms, and a very convenient location. I only gave it 4 stars because the pillow was surprisingly uncomfortable — well below the overall quality standard of the hotel. Still, it's a great value for money and I would definitely stay here again.

Click Bait specialists.

Примечание: Tripadvisor 1.0/5

John M Деловые путешественники - Реальные отзывы TripAdvisor

Occasionally mistakes are made and when I booked this place the dates on the search are constantly changing. I booked the incorrect date. I canceled immediately and the hotel refused a refund. Terrible experience. Click bait. The customer service is no help with a response. They assume that you are a number and ignore you. One month in Europe and I will never stay at a disreputable organization such as this hotel. Find another option to stay.

Dear John, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. We feel sorry that your experience did not meet your expectations; please allow me to express our apologies. Here, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please, send us more information about your reservation, we did received any e-mail with your complaints, normally our customers compliment us for our flexibility and hospitality. You can send the reservation data to h6665-gm@accor.com, we’ll verify what’s happening. We expect more information to help you, we appreciate the opportunity to solve any problem, and desire a new opportunity to show you our best. Sincerilly, Giovana Filippini General Manager Sincerely, Guilherme Meyhofer General Manager

A top notch Ibis

Примечание: Tripadvisor 3.0/5

SilvioT Семьи - Реальные отзывы TripAdvisor

We have two main Accor properties next to the Salgado Filho Airport, one Ibis and this Novotel. I am a frequent guest in both franchises, but for this time I chose Novotel to have a more refined experience. For my surprise, I had the feeling that I went to the wrong place and stayed at Ibis. This is not bad at all, since Ibis is a very honest chain, but I was a little disappointed. To start I used the paid self-parking, no vallet parking, which is good in pandemic times, but unusual in Novotel properties. Second, the design of the rooms (mine was a standard one) was quite the same of an Ibis one with slightly better furniture and materials inside. The restaurant at ground floor also seemed like one from Ibis in an open space. Breakfast was as expected. In summary, there is absolutely nothing wrong with this property, staff is friendly and room service works fine. Maybe my expectations were too high. Daily fare is around USD20 more than the Ibis located half mile from this Novotel, which seems fair.

Dear Silvio, Thanks for sharing your experience in our hotel. We feel sorry for not attending your expectation, and for our differential as a brand that it wasn´t in evidence. We know and admire ibis qualities, but our service offer is distinct. At Novotel Porto Alegre Airport, you can find a minibar service, room service and bar 24h, oliympic warm swimming pool with jacuzzi, sauna and spa service. Our mission is always to surprise our guest in a better way. About the valet parking service, after researching with most of our guest, the results show us the guest's preference to valet themselves rathen than paying more for this service. We charge the parking considering insurance service. Thanks again for sharing your experience, we hope to have a new opportunity to show you our differentials. Bet regards, Giovana Filippini general manager

DO NOT USE THEIR TRANSFER IF YOU ARE IN A BIG GROUP

Примечание: Tripadvisor 2.0/5

nycdea Семьи - Реальные отзывы TripAdvisor

My family and I had an early flight from Porto Alegre to Brasilia on November 24, 2020. We were in 6 adults (including my parents who are 74 and 78 years old), 1 teenager (fifteen years old) and 2 kids (5 and 7 years old). So I´ve decided to stay in a hotel near the airport to avoid any problems. As we were in the hotel lobby, around 04:20 AM, the front desk asked us to pay the R$ 5,00 per adult and teenager, R$ 35,00 in total as he was calling the Van to pick us up. As the van arrived, it was just packed with only 6 seats, the driver told me to put kids in our laps and asked that one of the adults to go inside the van standing... I was really upset and as I was going to the front desk to complain, the Driver took off with my parents, my brother´s wife and the two kids.... I DO BELIEVE THAT IT IS ILLEGAL TO DO WHAT THE DRIVER WAS ASKING FOR SPECIALLY WITH COVID 19.... So, my brother, my husband and the teenager had to ask for the front desk for a car to take us to the airport.... IT WAS A BIG MESS... I SHOULD HAVE CALLED AN UBER.... THE HOTEL WAS VERY DISORGANIZED AND NOT HELPFUL AT ALL.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giovana Filippini General manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 468 Отзывов 8.8/10 Расположение
  • 592 Отзывов 7.1/10 Номер
  • 584 Отзывов 8.3/10 Сервис
  • 8 Отзывов 5.5/10 Интернет
  • 428 Отзывов 8.8/10 Завтрак
  • 272 Отзывов 7.7/10 Чистота
  • 236 Отзывов 7.5/10 Еда
  • 167 Отзывов 3.8/10 Соотношение цены и качества

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