Novotel Lampung 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 5.0/5 2.381 görüş

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Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • 10 minutes from the business district

  • On-site spa with sauna and heated indoor pool

  • Fitness and wellness centre, massage rooms

  • Excellent on-site dining at The Square

  • Free WiFi access is available

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Otelin konumu

Novotel Lampung

Jl Gatot Subroto No 136 Sukaraja
35226 BANDAR LAMPUNG
Indonesia

GPS:-5.441279, 105.288881

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  5.0/5  2.381 görüş

TripAdvisor Derecesi  4.5/5  1.867 görüş

Business activity and hospitality in one service framework

Tripadvisor puanı 5.0/5

Soerjo H TripAdvisor onaylı yorum

Located on the coast of the Southern edge of Sumatera Island. Just around 10 minutes from the business district, perfect for business conference activity, meetings. and leisure. Professional staff, excellent food, room cleanliness, wide swimming pool and of course unforgettable seaside view.

Kepada Soerjoh, Salam hangat Novotel Lampung, Terima kasih telah meluangkan waktu anda untuk membagikan pengalaman anda selama menginap di hotel kami Kami sangat berterima kasih jika Anda menikmati masa tinggal anda dan terkesan dengan keramahan kami. Sudah menjadi prioritas kami untuk mengutamakan pelayanan yang menyenangkan bagi tamu kami. Sekali lagi, terima kasih atas tanggapan positif Anda dan kami nantikan kedatangan Anda kembali di Novotel Lampung Dengan hormat, General Manager Samian Rais

Pengalaman Menginap di Hotel berbintang Lampung

Tripadvisor puanı 5.0/5

Daydream14214252717 TripAdvisor onaylı yorum

Overall okay. I feel comfortable with the room, food in restaurant and the view. Also I enjoyed the service from mba Meli mba Niken and mba Fitri. Afterall I just want hotel for improve their frontdesk service a lil more.

Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager

The best Hotel in town

Tripadvisor puanı 5.0/5

Voyage30627446787 TripAdvisor onaylı yorum

Thank you for all your hospitality, all things good and excellent service. Especially Thank to ms Fitri for the excellent hospitality! Will come back for more and happy to recomend this hotel to my collegue. Success for Novotel Lampung!

Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager

Friendly hotel

Tripadvisor puanı 5.0/5

Wanson TripAdvisor onaylı yorum

First of all it is one of the friendliest Novotel with everyone greeting you politely. I never saw a staff in this hotel not smiling and nodding to you. So really have to compliment on this The room is ok but the water isn’t hot enough. It is hot but not hot enough. I saw some long hair that did not belong to me in the shower drain area. Which was quite gross The food in breakfast are plentiful and room service food is good. The gym is really nice with lot of up-to-commercial gym standard. Only complaint is the dumbbells. They are so messed up without a weight label. Finding a pair is an impossible task Also I feel sorry for the drivers who have to pay a small parking fee just to come in and pick me up

Dear Mr. Wanson Thank you for your comments posted in TrIpAdvisor highlighting the shortfalls you have encountered during your stay with us, especially about facilities and service. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

disappointing experience

Tripadvisor puanı 1.0/5

Sightsee301237 Aileler - TripAdvisor onaylı yorum

booked 4 rooms and got myself a really dirty room, with stains every where in the pillow covers even a shoe mark in one of them.. complaining few times for nothing, one of the person in charge for the front desk even promised to clean all the rooms I booked and changed all the bed sheets and pillow covers etc but came back at night for nothing, have to wait until they changed everything.. did a complain again only for being treated as a 5 years old girl by the person in charge for the front desk.. so disappointing..

Dear Sightsee301237, Thank you for taking your valuable time in order to give us the stay experience feedback post your stay at Novotel Lampung. We are regrettably apologize for the inconvenience caused during your stay. I do believe that our Front Office Manager has been assisted you for what you have concerned. However, if it is still did not meet your expectation we are sorry for that. In Novotel Lampung we are put our guest satisfaction as our main priority. Please rest assure that we have been taken some necessary action to rectify the same occurrence in the future and did re-train our staff with the Head of Department concerns. Your voice is highly important to us in order to always improve our facilities and services. We hope that we may welcoming you back here and show the improvements what we had now. Best Regards, Samian Rais General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 106 görüş 9.3/10 Konum
  • 721 görüş 9.2/10 Oda
  • 807 görüş 9.3/10 Hizmet
  • 65 görüş 9.7/10 Wifi
  • 246 görüş 8.6/10 Hijyen
  • 163 görüş 8.7/10 Kahvaltı
  • 65 görüş 5.2/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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