加的夫荷兰屋美居水疗酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 668 评论

加的夫荷兰屋美居水疗酒店 - Image 1
加的夫荷兰屋美居水疗酒店 - Image 2
加的夫荷兰屋美居水疗酒店 - Image 3
加的夫荷兰屋美居水疗酒店 - Image 4

描述

酒店其他优惠

  • On-site leisure facilities including an 18-metre pool

  • Complimentary fitness suite during your stay. Pool, sauna & steam room chargeable 10GBP

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

我们的客房

酒店位置

加的夫荷兰屋美居水疗酒店

24 26 Newport Road
CF24 0DD 加的夫
英国

GPS:51.483986, -3.167448

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  668 评论

TripAdvisor 评级  4.0/5  3,841 评论

卓越奖 2023

Avoid gone downhill

Tripadvisor 评级 1.0/5

Leanne C 经 TripAdvisor 认证的评论

Things have drastically gone downhill... firstly when checking in receptionist miserable. Room was very scruffy. Went down to use pool sauna. Was told there was a extra £10 charge!! And awful night sleep as mattress had collapsed. And dog in next room barking constantly. Shall not be returning. Horrible experience.

Not a great stay

Tripadvisor 评级 2.0/5

Kayleigh J 经 TripAdvisor 认证的评论

My partner booked for our first anniversary, hotel and spa and food in the city 3pm day of booking we were told that or spa day was cancelled the person was sick was shocked seen as the size of the hotel they had only one person for our treatment. My partner paid for a upgraded room Which was spacious but not very clean for a executive suite The next morning we had room service breakfast we pulled the tables from the corner to sit in front of the window and look over Cardiff half way through our breakfast my partner pointed to something on the floor , it was a bag of illegal substances we called for management she came collected what we had found and left without a care in the world , terrible service

Not a safe place.

Tripadvisor 评级 1.0/5

Pete M 经 TripAdvisor 认证的评论

If you're thinking of booking a room at this hotel just a tip, a couple of expensive items of clothing went missing duing my stay, three in total one was recovered from lost property but the other two they have no clue to where they are, they don't seem bothered to where they are, and Burnadett behind reception was absolutely useless..So keep an eye on your items even in your room.

Best experience

Tripadvisor 评级 5.0/5

Beliz A 经 TripAdvisor 认证的评论

Lincano, Alpi and Krishna were very welcoming at the bar. good atmosphere and drinks. would deffinitely come back. Laura at reception was so nice and professional. I had a great time at the hotel. The rooms were clean and fresh. I recommend the hotel and would definitely come back.

Dear 904beliza, Thank you so much for your kind review! We're thrilled to hear that you had such a great experience with us. It's wonderful to know that Lincano, Alpi, Krishna, and Laura made such a positive impression and contributed to your memorable stay. We're also pleased that you enjoyed the atmosphere, drinks, and the cleanliness of our rooms. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future. Best regards, Kate Front Office Manager

guest facilities

Tripadvisor 评级 2.0/5

Paul E 经 TripAdvisor 认证的评论

I am pre-posting this as my partner and I are due to stay at the Mecure Cardiff Holland House on Sunday 8th December. I booked this a few weeks ago and before booking I contacted the hotel to check some information regarding the facilities as some online sites there were conflicting messages regarding use of facilities, so I contacted the hotel by email and phone who told me that if I was an Accor member that there would be no extra charge for the use of facilities and I proceeded to book hotel. since then I have been told there is a charge so this has changed my plans and I will not be using this hotel again.

Dear H6296YZpaule, Thank you for sharing your feedback. We sincerely apologize for the confusion regarding the use of our facilities and for any inconvenience this has caused. We understand how frustrating it must be when information provided does not align with your expectations. We will certainly review the communication about the facility charges to ensure that future guests receive clear and accurate information. We regret that this has impacted your plans and we hope that you will consider giving us another opportunity in the future. Please feel free to reach out if you would like any further assistance. Best regards, Kate Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,183 评论 7.9/10 位置
  • 2,535 评论 7/10 房间
  • 1,920 评论 7.7/10 服务
  • 35 评论 7.5/10 上网
  • 1,003 评论 6.4/10 清洁度
  • 908 评论 5.3/10 设施
  • 688 评论 6.8/10 早餐
  • 685 评论 6.6/10 运动休闲

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