Mercure Cardiff Holland House Hotel & Spa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 668 件のレビュー

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Mercure Cardiff Holland House Hotel & Spa - Image 1
Mercure Cardiff Holland House Hotel & Spa - Image 2
Mercure Cardiff Holland House Hotel & Spa - Image 3
Mercure Cardiff Holland House Hotel & Spa - Image 4
24 26 Newport Road, CF24 0DD CARDIFF, United Kingdom

説明

ホテルのその他の情報

  • On-site leisure facilities including an 18-metre pool

  • Complimentary fitness suite during your stay. Pool, sauna & steam room chargeable 10GBP

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

当ホテルの客室

ホテル所在地

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

GPS:51.483986, -3.167448

電話番号
ファックス +44 29 2048 8894

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  668 件のレビュー

トリップアドバイザーの評価  4.0/5  3,841 件のレビュー

2023エクセレンス認証

Avoid gone downhill

トリップアドバイザーの評価 1.0/5

Leanne C トリップアドバイザー認証口コミ

Things have drastically gone downhill... firstly when checking in receptionist miserable. Room was very scruffy. Went down to use pool sauna. Was told there was a extra £10 charge!! And awful night sleep as mattress had collapsed. And dog in next room barking constantly. Shall not be returning. Horrible experience.

Not a great stay

トリップアドバイザーの評価 2.0/5

Kayleigh J トリップアドバイザー認証口コミ

My partner booked for our first anniversary, hotel and spa and food in the city 3pm day of booking we were told that or spa day was cancelled the person was sick was shocked seen as the size of the hotel they had only one person for our treatment. My partner paid for a upgraded room Which was spacious but not very clean for a executive suite The next morning we had room service breakfast we pulled the tables from the corner to sit in front of the window and look over Cardiff half way through our breakfast my partner pointed to something on the floor , it was a bag of illegal substances we called for management she came collected what we had found and left without a care in the world , terrible service

Not a safe place.

トリップアドバイザーの評価 1.0/5

Pete M トリップアドバイザー認証口コミ

If you're thinking of booking a room at this hotel just a tip, a couple of expensive items of clothing went missing duing my stay, three in total one was recovered from lost property but the other two they have no clue to where they are, they don't seem bothered to where they are, and Burnadett behind reception was absolutely useless..So keep an eye on your items even in your room.

Best experience

トリップアドバイザーの評価 5.0/5

Beliz A トリップアドバイザー認証口コミ

Lincano, Alpi and Krishna were very welcoming at the bar. good atmosphere and drinks. would deffinitely come back. Laura at reception was so nice and professional. I had a great time at the hotel. The rooms were clean and fresh. I recommend the hotel and would definitely come back.

Dear 904beliza, Thank you so much for your kind review! We're thrilled to hear that you had such a great experience with us. It's wonderful to know that Lincano, Alpi, Krishna, and Laura made such a positive impression and contributed to your memorable stay. We're also pleased that you enjoyed the atmosphere, drinks, and the cleanliness of our rooms. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future. Best regards, Kate Front Office Manager

guest facilities

トリップアドバイザーの評価 2.0/5

Paul E トリップアドバイザー認証口コミ

I am pre-posting this as my partner and I are due to stay at the Mecure Cardiff Holland House on Sunday 8th December. I booked this a few weeks ago and before booking I contacted the hotel to check some information regarding the facilities as some online sites there were conflicting messages regarding use of facilities, so I contacted the hotel by email and phone who told me that if I was an Accor member that there would be no extra charge for the use of facilities and I proceeded to book hotel. since then I have been told there is a charge so this has changed my plans and I will not be using this hotel again.

Dear H6296YZpaule, Thank you for sharing your feedback. We sincerely apologize for the confusion regarding the use of our facilities and for any inconvenience this has caused. We understand how frustrating it must be when information provided does not align with your expectations. We will certainly review the communication about the facility charges to ensure that future guests receive clear and accurate information. We regret that this has impacted your plans and we hope that you will consider giving us another opportunity in the future. Please feel free to reach out if you would like any further assistance. Best regards, Kate Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,183 件のレビュー 7.9/10 ロケーション
  • 2,535 件のレビュー 7/10 客室
  • 1,920 件のレビュー 7.7/10 サービス
  • 35 件のレビュー 7.5/10 インターネット
  • 1,003 件のレビュー 6.4/10 清潔さ
  • 908 件のレビュー 5.3/10 設備
  • 688 件のレビュー 6.8/10 朝食
  • 685 件のレビュー 6.6/10 ウェルネス・温泉エリア

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