Mercure London Staines upon Thames Hotel 3 つ星

トリップアドバイザーの評価 3.5/5 1,070 件のレビュー

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Thames Street, TW18 4SJ STAINES, United Kingdom

説明

ホテルのその他の情報

  • Nearby Thorpe Park, Legoland and Chessington

  • Situated by the River Thames with scenic terrace area

  • In-house bar & restaurant serving authentic local dishes

  • Function room capable of holding up to 40 guests

  • Close to the town centre and train station

当ホテルの客室

ホテル所在地

Mercure London Staines upon Thames Hotel

Thames Street
TW18 4SJ STAINES
United Kingdom

GPS:51.431839, -0.511763

電話番号
ファックス +44 1784 454858

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RIVERSIDE RESTAURANT

非契約写真

The Riverside Restaurant invites you to sample the very best in food and beverage. Choose from a wide range of traditional and international dishes, prepared from only the freshest and highest quality ingredients.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  3.5/5  1,070 件のレビュー

Bizarre Mercure Experience

トリップアドバイザーの評価 3.0/5

804vinces トリップアドバイザー認証口コミ

Not the quality of most Mercures and I’ve stayed in quite a few, - no lift, very basic, tired room with a strange smell. On check in I was told the bar was 24hrs, but when I came back at 11.00pm was told I would have to wait until 1.00am for it to reopen, due to staff change over. The bar manager was just downright rude saying reception was wrong Bizarre!

Do they understand customers are actually paying to stay here?

トリップアドバイザーの評価 2.0/5

dhps1979 ファミリー - トリップアドバイザー認証口コミ

Although the rooms are decent enough, very comfortable beds and lovely balcony looking over the river Thames… Any interaction with the staff just felt rather odd? I just felt they lacked any training in hospitality or customer service, one evening the fire alarm repeatedly went off during the early hours and when brought to attention of the reception staff he couldn’t even say sorry, just repeatedly pointed out it was for our safety, which I understand, but it should not have repeatedly gone off! Also when asking at the bar what wine they had the barman just pointed at the list! Anyway, not bad for a nice hotel near Thorpe Park.

Great stay

トリップアドバイザーの評価 5.0/5

miroslavab461 ビジネス - トリップアドバイザー認証口コミ

Stayed one night only, great location, fantastic walks by the river. Wonderful friendly staff, top marks for Magda! Very helpful and efficient. Parking available outside the hotel, very convenient. Would definitely recommend and will come back again.

Disappointing and uncomfortable stay.

トリップアドバイザーの評価 2.0/5

Kirsty M トリップアドバイザー認証口コミ

I stayed at this hotel for one night for a business trip and thank god it was only for one night. I checked in and was told I’m on the second floor, I asked if they had a lift and I was just told a point blank “No” - no offer to help me with my bags or anything. Anyway I hoofed my way up a couple of flights of stairs and had to follow the winding corridors like a maze until I got to my room. It was very basic, but seemed clean. However it did lack facilities, there was no fridge, not even a bottle of water left in the room. Only one towel. And now for the worst part. The bed was huge and the bedding very clean but my gosh the mattress was hard as rock. When I looked it wasn’t even a proper mattress, only a thin layer of foam. I therefore had THE worst nights sleep ever and on top of that I got up in the morning crippled. I genuinely don’t think I could have handled another night in that bed hence my joy at only being there one night. The room was also very very warm even though it’s October so I had to sleep with the window open, which was quite noisy due to passing trains and traffic noise. Breakfast was “ok” but definitely not worth £15.50. Next time I do a similar work trip I will definitely avoid this hotel and stay in the one further down the road.

Wonderful weekend stay

トリップアドバイザーの評価 5.0/5

chrissie348 Friends getaway - トリップアドバイザー認証口コミ

On arrival we were quickly checked in and found our rooms perfectly prepared with everything needed for a comfortable stay. The bar staff were very helpful and we had a delicious evening meal, we were all very impressed with the food served. Breakfast was a joy and there was a fantastic selection of items offered, in very comfortable surroundings. Magda was particularly helpful and made sure we had everything we needed. The rooms and public area were kept exceptionally clean and we were all impressed with the hotel. We will certainly be visiting here again as we had a wonderful few days in Staines, its a great location with easy access to London and Windsor. Nothing to complain about during our stay

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 58 件のレビュー 8.8/10 サービス
  • 52 件のレビュー 8.1/10 快適さ
  • 32 件のレビュー 7.9/10 清潔さ
  • 30 件のレビュー 5.5/10 お値打ち度
  • 25 件のレビュー 6.7/10 朝食

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周辺の他の施設

Stainesのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。