Novotel Bengalouru na Rua Outer Ring 5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.434 comentários

Garantia do
melhor preço
Novotel Bengalouru na Rua Outer Ring - Image 1
Novotel Bengalouru na Rua Outer Ring - Image 2
Novotel Bengalouru na Rua Outer Ring - Image 3
Novotel Bengalouru na Rua Outer Ring - Image 4
Opposite RMZ Ecospace Business, Park Marthahalli Sarjapur, Outer Ring Road, 560103 BENGALURU, Índia

Descrição

Extras do hotel

  • Este hotel aceita animais de estimação.

  • Estadia e pequeno-almoço de cortesia para crianças menores de 16 anos.

  • 8 salas de reuniões com comodidades e funcionalidades de topo para todos os eventos.

  • Jantar à beira da piscina no Blue Terrain com churrasco, grelhados e bar.

As nossas opções de alojamento

Localização do hotel

Novotel Bengalouru na Rua Outer Ring

Opposite RMZ Ecospace Business, Park Marthahalli Sarjapur, Outer Ring Road
560103 BENGALURU
Índia

GPS:12.929939, 77.683302

Telefone
Fax +91 80667 05001

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.434 comentários

Nota clientes Avis 1.0/5

Antonio D. S. Negócios - Comentários confirmados de ALL

It was the worst stay in a hotel on a business trip. The hotel is too expensive for the little value I got. Courtyard by Marriot, across the road, is way better. In fact, I will never stay at this hotel again. 1) Many items in breakfast buffet are low quality. Examples: croissant, jam and bread. 2) Service at breakfast is very, very slow. To get a coffee takes 10 minutes. And it is not because it is busy with many people asking the same. 3) I had to ask 4 times to have hangers in my room. The room had 3 hangers in total when I arrived. It took 4 times asking and 1 escalation to have the matter solved. It took the hotel 2 days to have this simple issue solved. 4) When I checked in, I was told my rate included hotel transfers to and from office. No one told me that I had to book the hotel car 1 hour before. Result: on the first day, I had to wait 45 minutes for a car. 5) Service at dinner is also very slow. There is only one person who works very well. He is a manager, I forgot the name. I think Adhittiya? When he goes to another section of the restaurant, service quality and speed just decreases exponentially. 6) On the last day, I asked for an office pickup at 3pm. The hotel confirmed in the morning that I would be picked up at the booked time. The car arrived 30 minutes later without an explanation. Later I was told it was a tire puncture, but no communication was done, in spite of multiple calls to the hotel during the 30 minute wait. Result: I had to checkout in a hurry without having time for a shower to make sure I would arrive in time for my flight. 7) The room was quite old and showed signs of decay. Bathroom has lots of stains in the shower floor. Don't bother to respond to this review, I will not accept after stay apologies. You had the chance to make my stay much better, because I complained quite a lot.

Dear Antonio D. S., Thank you for sharing your feedback regarding your recent experience with us. We deeply regret that your stay did not meet your expectations and that you encountered several issues during your visit. We acknowledge your concerns about the breakfast quality and service speed, as well as the delay in addressing your request for additional hangers. Your comments regarding the communication around hotel transfers and the service during dinner have also been noted. We strive to provide efficient service, and it's disappointing to hear we fell short in this instance. Additionally, we apologize for the condition of your room and the inconvenience faced at checkout. These matters are taken seriously and will be reviewed with our team to enhance future guest experiences. While we understand your feelings regarding our response, we appreciate your feedback as it helps us improve. We hope you will reconsider and give us another opportunity in the future. Sincerely, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road

Outros utilizadores da Web classificam o nosso hotel

  • 299 comentários 8.9/10 Localização
  • 688 comentários 7.6/10 Quarto
  • 2.044 comentários 9.2/10 Serviço
  • 23 comentários 7/10 Internet
  • 418 comentários 9.3/10 Pequeno-almoço
  • 281 comentários 7.8/10 Limpeza

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