노보텔 발릭파판 5성

고객 평점 (ALL 평가) 4.4/5 404 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 발릭파판 - Image 1
노보텔 발릭파판 - Image 2
노보텔 발릭파판 - Image 3
노보텔 발릭파판 - Image 4
JL Brigjen Ery Suparjan No 2, 76112 발릭파판, 인도네시아

호텔설명

호텔 추가 정보

  • 다양한 스파 및 레저 시설

  • 모든 시설이 완비된 10개의 회의실

  • 넓은 객실(에어컨 구비)

  • Pertamina 골프 코스에서 차로 9분

  • 스삥간 공항에서 차로 16분

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호텔 위치

노보텔 발릭파판

JL Brigjen Ery Suparjan No 2
76112 발릭파판
인도네시아

GPS:-1.275971, 116.834801

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

THE SQUARE

The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  404 리뷰

TripAdvisor 평가  4.0/5  678 리뷰

2024으뜸 시설

Great hotel, just need international plug adaptors

트립어드바이저 평점 5.0/5

AFAK25 비즈니스 - TripAdvisor 인증 리뷰

I gave the hotel 5 stars because of the additonal benefits they provide as a Platinum ALL member. The suite room was relatively huge. The fruit platter and cookies were simple but thoughtful. The complimentary breakfast was marvellous. I enjoyed the local dishes like kaldu ayam, tong seng and lontong. I also had avocado juice as the welcome drink. However I was disappointed that the room only has the local version of power points. I would expect 5 star hotels to have international power point adaptors installed in the rooms, at least one at the working desk. I went down to the reception to borrow an adaptor but the receptionist said they ran out of adaptors which means I wasn't the only local guest with no local charger or adaptor. I implore the hotel management to look into this matter seriously.

Dear Afak, Thank you for the perfect score, and thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

친절한 서비스

고객 평점 4.5/5

S. M. H. 비즈니스 - 전체(All) 통지 확인

친절한 서비스, 친절한 직원 하지만 현지 환경에 의해, 호텔의 수질이 그렇게 좋지는 못함. 개인적인 필터를 사용하고 싶어도 사용할 수 없는 점이 아쉬움 음식도 맛있음, 하지만 장기 투숙을 한다면, 다채로운 식사를 경험할 수 없는것이 아쉬움 피자는 발리파판에서 제일 맛있음 (피자헛, 도미노 보다 15배 맛있음)

Dear Man H. S., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso general Manager

Not suitable to be Accor Chain

트립어드바이저 평점 2.0/5

juncheoll 비즈니스 - TripAdvisor 인증 리뷰

It was worst stay in my Accor-member history. 1. Room is dirty - Old hotel, proper renovation is needed but most are not in rightful condition. It seems few of their rooms are not used for long time. I stayed through 2 continuous booking, when I assigned to my room on 2nd booking it has drainage issue. I immediately request for room change. Drainage has no issue but I found few ants on the bed table and toilet bowl flushing was very weak. 2. Service - On my check-in, they mentioned to check my welcome drink through ALL app. But I realized there is no banner for my welcome drink redemption. I asked back it is not shown so issue physical voucher. But they made me to wait for 20mins keep looking for managers asking A-Z.... In the end they issue the physical voucher and talking to each other there was internal notice to issue physical voucher which is totally opposite they mentioned in front of me. (But I understand Bahasa...) They didn't even offer me upgrade as Platinum benefit, but which I understand if there is no available room. But.... the hotel is not so crowded whole day, still quite suspicious whether they really have the room type. The Bar receptionist (one guy and one lady bartender) were not polite at all when they receive order for my welcome voucher. I strongly recomment Accor marketing team to review this hotel's management and rather take out Accor name from this hotel. Not proper to hold Accor's name.

Dear Juncheoll, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us, for the time being management is investigating the case to find out what was really happen and take further actions. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Novo x Family

트립어드바이저 평점 5.0/5

Ultravanila TripAdvisor 인증 리뷰

For me and my fam, Novotel Balikpapan still shown their best hospitality in Balikpapan. We prefer to stay here than other hotel. Novo has spacious bedroom and various breakfast choice, also an awesome pool. Glad to be back to Novotel Balikpapan to spend the weekend with our loved ones.

Dear Ultravanila, Thank you for the Good Score, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Nice hotel for business people

트립어드바이저 평점 4.0/5

Danny S TripAdvisor 인증 리뷰

The hotel is relatively old, but I like the lobby and the room which are spacious. The location is also serene, which makes a good hotel to rest for the evening. It's a good hotel for business people since there are plenty of area in the lobby to carry on business discussion.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 73 리뷰 9.1/10 위치
  • 304 리뷰 7.5/10 객실
  • 273 리뷰 8.8/10 서비스
  • 6 리뷰 0.8/10 인터넷 가격
  • 144 리뷰 9.1/10 레스토랑
  • 137 리뷰 7.2/10 청결도
  • 109 리뷰 8.7/10 조식

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주변에 있는 다른 시설

발릭파판 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.