Novotel Balikpapan bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 355 ulasan

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JL Brigjen Ery Suparjan No 2, 76112 BALIKPAPAN, Indonesia

Deskripsi

Keistimewaan hotel

  • Beragam fasilitas rekreasi dan spa

  • 10 ruang rapat lengkap

  • Kamar yang lapang dengan AC

  • 9 menit berkendara dari Padang Golf Pertamina

  • 16 menit berkendara dari Bandara Sepinggan

Akomodasi kami

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Lokasi hotel

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.275971, 116.834801

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Room service

THE SQUARE

The Square menampilkan pengalaman bersantap konsep Novotel yang baru. Menawarkan hidangan Asia, Eropa dan Indonesia asli. Prasmanan menggiurkan tersedia setiap hari untuk sarapan, makan siang, dan makan malam.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  355 ulasan

Catatan tamu Avis 5.0/5

Olga F. Teman - Ulasan terverifikasi ALL

hanya saja tv nya tidak smart tv

Dear Ms. Olga F., Warm greetings from Novotel Balikpapan. Thank you very much for your perfect 10/10 rating and for sharing your feedback with us. We are delighted to know that you had a comfortable stay and enjoyed the cleanliness of your room. Thank you as well for your suggestion regarding the Smart TV. We truly appreciate your input, and it will be shared with our management team as part of our ongoing improvement plans. We also value your trust as an ALL member and your recommendation to others. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Anom Purboyanto General Manager

Catatan tamu Avis 3.5/5

Yusma A. Bisnis - Ulasan terverifikasi ALL

Menyenangkan

Dear Mr. Yusma A., Warm greetings from Novotel Balikpapan. Thank you for taking the time to share your experience with us. We are pleased to know that your stay was overall enjoyable and that you appreciated our accommodation, WiFi, room service, and concierge service. We also truly value your suggestion regarding a more varied menu, especially adding more local traditional dishes. Your feedback is very important to us and will be shared with our culinary team for consideration and improvement. Thank you as well for recognizing our sustainability initiatives. We remain committed to continuously improving both our service and environmental efforts. We hope to welcome you back again soon for an even better experience. Warm regards, Anom Purboyanto General Manager

Catatan tamu Avis 4.0/5

Tri H. Bisnis - Ulasan terverifikasi ALL

Secara keseluruhan ok, kemarin fasilitas gym belum siap, kolam renang lumayan bersih, pelayanan di resepsionis ramah, di resto ramah dan sangat sigap saat istri saya memerlukan bantuan medis, diantar oleh petugas di resto ke klinik (terima kasih banyak), kalau boleh usul untuk improvement di closet itu dipasang shower untuk kloset, demikian terima kasih

Dear Mr. Tri H., Warm greetings from Novotel Balikpapan. Thank you for sharing your experience with us. We are pleased to know that you enjoyed our strategic location, friendly reception service, and breakfast experience. Most importantly, we are truly grateful to hear that our restaurant team was able to assist your wife promptly when she required medical attention. Your kind words mean a lot to us, and we will share your appreciation with the team, especially the staff member at the restaurant entrance whose name starts with “G.” Please accept our apologies regarding the gym facility during your stay. We are happy to inform you that the gym is now fully open and relocated to the basement floor for our guests’ convenience. Thank you as well for your valuable suggestions regarding the closet shower, pool improvement, and member promotions. Your feedback is very important to us and has been shared with the relevant departments for further consideration. We truly appreciate your trust as an ALL Silver member and look forward to welcoming you back for an even better experience in the future. Kind regards, Anom Purboyanto General Manager

Catatan tamu Avis 3.5/5

Andrias W. Bisnis - Ulasan terverifikasi ALL

Kali ini sedikit kecewa, gym masih belum bisa dipakai, b.fast pindah tempat dan pesan early b.fast bwat take away tidak disiapkan

Dear Mr. Andrias W., Warm greetings from Novotel Balikpapan. Thank you for sharing your feedback with us. We truly appreciate your comments and regret to learn that some aspects of your recent stay did not fully meet your expectations, particularly regarding the gym, breakfast relocation, and the early breakfast takeaway arrangement. Please accept our sincere apologies for the inconvenience caused. We would like to inform you that our gym is now fully open and has been relocated to the basement floor for your convenience. Your feedback regarding the breakfast area and service has been shared with the relevant team to ensure better preparation and a more comfortable experience moving forward. Thank you for your continued trust and for highlighting areas where we can improve. We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable stay. Kind regards, Anom Purboyanto General Manager

Catatan tamu Avis 5.0/5

Agustinus D. S. Bisnis - Ulasan terverifikasi ALL

Penginapan nyaman, pelayanan memuaskan, request pilihan kamar dan Tempat tidur terbaik di penuhi, tingkatkan terus pelayanan utk member

Dear Mr. Agustinus D. S., Warmest greetings from Novotel Balikpapan. Thank you very much for your perfect 100/100 rating and for sharing your wonderful experience with us. We are truly delighted to know that you found your stay comfortable and our service satisfying, especially that your room and bedding preferences were fulfilled accordingly. As a valued ALL Platinum member, your loyalty and trust mean a great deal to us. It is also a pleasure to learn that Ms. Anis made a positive impression during your check-in. Your kind recognition will certainly be shared with her and the entire team. We truly appreciate your encouragement to continuously enhance our service for members. Please be assured that we remain committed to delivering the best experience on every visit. We look forward to welcoming you back for another excellent stay in the near future. Warm regards, Anom Purboyanto General Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 98 ulasan 8.9/10 Lokasi
  • 281 ulasan 7.9/10 Kamar
  • 285 ulasan 9/10 Pelayanan
  • 9 ulasan 8.6/10 Internet
  • 167 ulasan 8/10 Kebersihan
  • 113 ulasan 8.8/10 Sarapan
  • 8 ulasan 5/10 Pantai

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