ibis Mumbai Airport 3 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 1 269

Gwarancja
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Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway, 400099 MUMBAI, India

Opis

O hotelu

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

Nasze pokoje

Lokalizacja hotelu

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

Pozycja GPS:19.096531, 72.853314

Telefon
Faks +91 22 6716 7778

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Obsługa hotelowa

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 1 269

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 465

IBIS Mumbai Airport - Best Business Hotel

Ocena na stronie TripAdvisor 5.0/5

jacobdatta Opinia zatwierdzona w TripAdvisor

Rooms were best. So was the in-room dining. Restaurant Breakfast Spread and the Buffet Dinner Spread was superb. The cleanliness of the room everyday was done very properly. The bathroom was so so clean everyday. The reception by Alison and Varun was exceptional till the day of checkout

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

itarakey Opinia zatwierdzona w TripAdvisor

IBIS Mumbai Airport Reception/Guest Services team are simply fantastic! They will make sure to take excellent care of your stay in the hotel and you. I simply loved their attention to detail and quick responsiveness. The hotel is conveniently located, plenty of transport options and rooms are very, very comfy and surprisingly quiet considering it’s so centrally located. I had a great stay and will recommend to anyone on the fence.

Comfortable Stay @ Ibis

Ocena na stronie TripAdvisor 5.0/5

vdas420 Opinia zatwierdzona w TripAdvisor

I stayed this time for 5 nights. Overall stay was very comfortable and satisfactory. While the internet had some issues but got to know that they have some upgradation work on process for internet, so that's fine. The breakfast buffet food was good however, the menu was repetitive in 2-3 days. Special Mentions with whom I interacted with Front Desk- Varun, Alison and Chhavi being extremely helpful. IRD- Yogesh delivered my IRD food and was extremely good and helpful. Housekeeping - Vinod always took care of every request very promptly. Spice It- This was my second interaction with Rahul and he is very hospitable. Feedback: As i also come from Front office background, i feel front office needs to be focused upon guest recognition in term of repeat clientele. IRD order taker should not SOUND in a hurry while taking orders, this gives a doubt to guest if the food order has been taken correctly. Rest everything was good. I'll visit again. Thank you for the Hospitality 😊

Dear Guest, Greetings! Thank you for taking time out to share feedback of your experience with us. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant visit. It is feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. The team and I truly value your patronage and look forward to welcoming you back soon. Regards, Amreeta Banerjee General Manager

Very poor experience ..

Ocena na stronie TripAdvisor 2.0/5

nomad-seeker Opinia zatwierdzona w TripAdvisor

Subject: Extremely Disappointing Experience I regret to share my highly unsatisfactory experience during my recent stay at your establishment. It began with an unfortunate incident at the bar, where despite waiting for 45 minutes after placing my order, the food was never served. I ultimately had to leave without receiving it. To make matters worse, upon returning to my room, I discovered that the bed sheets were dirty and appeared to have been used, which is both unacceptable and unhygienic. At 11 pm, all I was seeking was a clean and comfortable room to rest in, but instead, I was left feeling deeply disappointed and disturbed. This experience fell far below the standard one would expect and has left me questioning the quality and care provided at your property. I sincerely hope you take immediate steps to address these issues to prevent others from facing similar situations. May be it was a one off ... but this is what I experienced ..

Dear Guest, Greetings! We would like to thank you for giving us your valuable feedback which is greatly appreciated and would most certainly help us in our "Quest for Quality". I have taken cognizance of your feedback about the delay in the food service and the unclean room you had experienced. We are disappointed to hear of your feedback as we ensure every room is thoroughly cleaned before allotting to another guest. We are also taking stringent measures to further improvise our food and beverage service processes to ensure no other guest feels the same. Kindly accept my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience. We assure you that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards and provide us another opportunity to welcome you back with a service synonymous with our hotel. Regards, Amreeta Banerjee General Manager

Cozy and good food

Ocena na stronie TripAdvisor 5.0/5

advika07 Opinia zatwierdzona w TripAdvisor

I had dinner here when I was really hungry, and the khao suey was good. Nice and cozy ambience in the bar. I would like to thank Mr. Chhavi Talwar for his execptional hospitality and service. Overall a good experience for an ibis hotel in Mumbai.

Dear Advika, Greetings! Thank you for taking time out to share feedback of your experience with us. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant visit. It is feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. The team and I truly value your patronage and look forward to welcoming you back soon. Regards, Herman Crasto Director Guest Services

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 577 Liczba opinii 9.6/10 Lokalizacja
  • 1 136 Liczba opinii 6.7/10 Pokój
  • 1 813 Liczba opinii 8.2/10 Obsługa
  • 42 Liczba opinii 4.9/10 Internet
  • 1 045 Liczba opinii 8.6/10 Jedzenie
  • 471 Liczba opinii 7.9/10 Czystość
  • 422 Liczba opinii 9.5/10 Klimat
  • 415 Liczba opinii 7.1/10 Śniadanie

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