Pullman Kuching 5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 3.080 comentários

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Pullman Kuching - Image 1
Pullman Kuching - Image 2
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1A Jalan Mathies, Sarawak, 93100 KUCHING, Malásia

Descrição

Extras do hotel

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

As nossas opções de alojamento

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Localização do hotel

Pullman Kuching

1A Jalan Mathies, Sarawak
93100 KUCHING
Malásia

GPS:1.555939, 110.351122

Telefone
Fax +60 82-222 999

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  3.080 comentários

Classificação do TripAdvisor  4.0/5  2.663 comentários

Certificado de excelência 2024

Great place to conduct conferences!

Nota Tripadvisor 5.0/5

Dreamer49832208133 Avaliação com certificação TripAdvisor

I was part of the committee organising a scientific conference in July 2024. Our experience with Pullman Kuching was nothing short of outstanding. From the warm hospitality to the exquisite culinary offerings, every aspect of our stay and event organization was meticulously handled. The team went above and beyond, ensuring that all our conference needs were met with efficiency and a personal touch. The venue provided the perfect blend of modern elegance and comfort, creating an ideal setting for productive sessions and networking. Special thanks to the Pullman Kuching staff for their professionalism and dedication, which made our event an incredible success!

Disappointing!!!

Nota Tripadvisor 2.0/5

natalie b Avaliação com certificação TripAdvisor

Was soo looking forward to visiting Kuching and having some down time after a week in the jungle looking at monkeys. Arrived at the hotel to find it under renovation and no swimming pool! Not a great start. The hotel is definitely showing its age and it’s overdue for some renovations. Stayed in an executive suite which was spacious but quite dusty in places and my room didn’t feel clean. The staff are lovely and really encouraging to return when all the renovations are finished… don’t think I would come back!

Dear Natban70, Warmest greetings from Pullman Kuching! Thank you for sharing your feedback regarding your recent stay at Pullman Kuching. We are truly sorry to hear that your visit did not meet your expectations, especially after your adventurous week in the jungle. We regret that the ongoing renovations and the temporary closure of our swimming pool impacted your experience. We understand how important these facilities are for relaxation, and we apologize for any inconvenience caused. These updates are aimed at enhancing our guest experience, and we are committed to completing them as swiftly as possible. We also appreciate your feedback on the condition of your Executive Suite. We are addressing the concerns about cleanliness and dust to ensure our rooms meet the high standards we strive for. While we are pleased to hear that you found our staff to be lovely, we understand that this alone does not compensate for the issues you faced. Your comments about the need for renovations are noted, and we are actively working on improvements to address the concerns raised. We hope you might reconsider visiting us again in the future once the renovations are complete, and we would welcome the opportunity to provide you with a much improved experience. Thank you again for your feedback and understanding. Yours sincerely, Pullman Kuching

Good not great

Nota Tripadvisor 3.0/5

Colin M Avaliação com certificação TripAdvisor

and pool closed (no info that i saw on website- we had booked partly for gym/pool). Tried to charge us nearly 25% more than what we booked for; had to show original email to get the price i booked, though to be fair they then sorted it and were good about it. Rooms (we had two) not very clean (eg hair in the bathroom).

Dear colinmM9014OO Warmest greetings from Pullman Kuching! Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We understand how frustrating it can be when amenities you were looking forward to using are unavailable. We also apologize for the issues you encountered with the room cleanliness and the initial billing discrepancy. It is concerning to hear about the lack of cleanliness and we will address this with our housekeeping team to prevent future occurrences. We are glad to hear that the billing issue was eventually resolved, but we will work to ensure such issues are handled more smoothly in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience on your next visit. Yours sincerely, Pullman Kuching

average stay

Nota Tripadvisor 4.0/5

fongwei83 Avaliação com certificação TripAdvisor

Thank you for the complimentary upgrade to Deluxe Twin from Superior King. However, the sofa is not in good condition and sinked no longer in good condition. Toilet is clean and come with spacious bathroom & Bathtub. Breakfast is so-so which variety is a bit lacking. Parking at the Hills Shopping Basement parking is chargeable RM5 per entry for hotel guest is a bit ridiculous and expensive.

Dear fongwei83, Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated the complimentary upgrade to our Deluxe Twin room and found the bathroom to be spacious and clean. However, we sincerely apologize for the issues you encountered with the sofa. Right now we do acknowledge our hotel is aging and some equipment and room amenities are not in their best condition. Our team has been working hard to improve this condition in order to provide a much comfortable stay for our guests. On a side note, the hotel is undergoing upgrading works to provide our valued guests a better and improved experience. We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Pullman Kuching

Nee

Nota Tripadvisor 2.0/5

lucilleu2017 Avaliação com certificação TripAdvisor

Deze 2 sterren zijn voornamelijk voor de Locatie. Er is op loopafstand veel te doen en langs de waterkant zit een heerlijk restaurant. Het hotel ziet er wanneer je binnenkomt erg luxe uit, toch valt dit tegen wanneer je de kamer in stapt. De kamers waren niet schoon. Wij hebben dit hotel geboekt omdat dit Hotel een zwembad heeft. Het zwembad was alle 6 de dagen dat wij hier waren gesloten!.

Dear lucilleu2017, Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our prime location and found the nearby attractions and restaurants convenient. However, we sincerely apologize for the disappointment you experienced with your room's cleanliness and the closure of the swimming pool during your stay. This is not the standard of service we aim to provide, and we regret that we fell short during your visit. Your feedback has been shared with our housekeeping team to ensure improvements are made immediately. On a side note, the hotel is currently undergoing upgrading works to better enhance our guest experience. We appreciate your comments, as they help us to improve, and we hope to have the opportunity to welcome you back in the future with a more positive experience. Yours sincerely, Pullman Kuching

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.293 comentários 8.8/10 Localização
  • 2.459 comentários 7.3/10 Quarto
  • 1.869 comentários 7.8/10 Serviço
  • 126 comentários 3.5/10 Internet
  • 1.034 comentários 5.8/10 Limpeza
  • 595 comentários 6.8/10 Pequeno-almoço
  • 10 comentários 10/10 Praia

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.