풀만 쿠칭 5성

고객 평점 (ALL 평가) 4.2/5 3,080 리뷰

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호텔설명

호텔 추가 정보

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

풀만 쿠칭

1A Jalan Mathies, Sarawak
93100 쿠칭
말레이시아

GPS:1.555939, 110.351122

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  3,080 리뷰

TripAdvisor 평가  4.0/5  2,663 리뷰

2024으뜸 시설

Great place to conduct conferences!

트립어드바이저 평점 5.0/5

Dreamer49832208133 TripAdvisor 인증 리뷰

I was part of the committee organising a scientific conference in July 2024. Our experience with Pullman Kuching was nothing short of outstanding. From the warm hospitality to the exquisite culinary offerings, every aspect of our stay and event organization was meticulously handled. The team went above and beyond, ensuring that all our conference needs were met with efficiency and a personal touch. The venue provided the perfect blend of modern elegance and comfort, creating an ideal setting for productive sessions and networking. Special thanks to the Pullman Kuching staff for their professionalism and dedication, which made our event an incredible success!

좋은숙박

고객 평점 4.5/5

H. S. J. 1인 - 전체(All) 통지 확인

수영장이용 못하여 조금 아쉬움 숙박은 좋았음

Disappointing!!!

트립어드바이저 평점 2.0/5

natalie b TripAdvisor 인증 리뷰

Was soo looking forward to visiting Kuching and having some down time after a week in the jungle looking at monkeys. Arrived at the hotel to find it under renovation and no swimming pool! Not a great start. The hotel is definitely showing its age and it’s overdue for some renovations. Stayed in an executive suite which was spacious but quite dusty in places and my room didn’t feel clean. The staff are lovely and really encouraging to return when all the renovations are finished… don’t think I would come back!

Dear Natban70, Warmest greetings from Pullman Kuching! Thank you for sharing your feedback regarding your recent stay at Pullman Kuching. We are truly sorry to hear that your visit did not meet your expectations, especially after your adventurous week in the jungle. We regret that the ongoing renovations and the temporary closure of our swimming pool impacted your experience. We understand how important these facilities are for relaxation, and we apologize for any inconvenience caused. These updates are aimed at enhancing our guest experience, and we are committed to completing them as swiftly as possible. We also appreciate your feedback on the condition of your Executive Suite. We are addressing the concerns about cleanliness and dust to ensure our rooms meet the high standards we strive for. While we are pleased to hear that you found our staff to be lovely, we understand that this alone does not compensate for the issues you faced. Your comments about the need for renovations are noted, and we are actively working on improvements to address the concerns raised. We hope you might reconsider visiting us again in the future once the renovations are complete, and we would welcome the opportunity to provide you with a much improved experience. Thank you again for your feedback and understanding. Yours sincerely, Pullman Kuching

Good not great

트립어드바이저 평점 3.0/5

Colin M TripAdvisor 인증 리뷰

and pool closed (no info that i saw on website- we had booked partly for gym/pool). Tried to charge us nearly 25% more than what we booked for; had to show original email to get the price i booked, though to be fair they then sorted it and were good about it. Rooms (we had two) not very clean (eg hair in the bathroom).

Dear colinmM9014OO Warmest greetings from Pullman Kuching! Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We understand how frustrating it can be when amenities you were looking forward to using are unavailable. We also apologize for the issues you encountered with the room cleanliness and the initial billing discrepancy. It is concerning to hear about the lack of cleanliness and we will address this with our housekeeping team to prevent future occurrences. We are glad to hear that the billing issue was eventually resolved, but we will work to ensure such issues are handled more smoothly in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience on your next visit. Yours sincerely, Pullman Kuching

풀만 후기

고객 평점 3.0/5

익명 1인 - 전체(All) 통지 확인

시내 중심부에 위치하여 이동이 용이하고, 직원들의 서비스는 만족스러웠다. 하지만 차량을 사용할때 마다 주차비용이 5rm부과되었고, 그것도 리셉션에 매번 확인이 필요하다는게 참 불편했다. 부대시설중 수영장을 이용할 수 없다는 점은 최악이였다.

Dear H. Jaesun, Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We realize that the renovation can be disruptive, and we regret any impact this may have on your plans. Please rest assured that our goal is to create a more enjoyable and seamless experience for you in the future. As much as we wish to provide free parking for all of our guests, however the parking facilities belong to The Hills management and not hotel's property. We understand our guest would prefer to have free parking hence we continue to explore every opportunity we have to improve on this At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Kuching

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,293 리뷰 8.8/10 위치
  • 2,459 리뷰 7.3/10 객실
  • 1,869 리뷰 7.8/10 서비스
  • 126 리뷰 3.5/10 인터넷 가격
  • 1,034 리뷰 5.8/10 청결도
  • 595 리뷰 6.8/10 조식
  • 10 리뷰 10/10 해변

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