Sofitel Guangzhou Sunrich 5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 142

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Sofitel Guangzhou Sunrich - Image 1
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Sofitel Guangzhou Sunrich - Image 4
988 Guangzhou Da Dao Zhong, Tianhe District, 510620 GUANGZHOU, Chiny

Opis

O hotelu

  • Pokoje

  • Odmłodzenie

  • Le Grill

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

Nasze pokoje

Lokalizacja hotelu

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
Chiny

Pozycja GPS:23.138408, 113.315649

Telefon
Faks +86 20 3883 3333

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 142

Ocena TripAdvisor  5.0/5  Liczba opinii: 6 914

Certyfikat Doskonałości 2024

Acceptable only

Ocena na stronie TripAdvisor 3.0/5

103ngw Rodziny - Opinia zatwierdzona w TripAdvisor

As a platinum member, there should be welcome gift but they only deliver to me at night upon my call. Also, I believe they just send a normal only instead of platinum member because it is much different from what I saw online. Wide variety of breakfast, service is ok for restaurant. Front desk service is not good, i belief I haven't own her many money. Also, this hotel did requested for deposit which is quite a lot.

Dear 103ngw, Bonjour!Thank you for your comments regarding your recent stay with us. We sorry you were disappointed in some of our services. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you. Sincerely, Sofitel Guangzhou Sunrich

Dated hotel, attentive staff, but some cost cutting in executive lounges and complimentary fruit and welcome drinks.

Ocena na stronie TripAdvisor 2.0/5

Go46001446278 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Big hotel, Mostly friendly staff but do have some inconsiderate staff on occasions. Arrived 4pm and one room is not ready, as told to me was already cleaned but needed half an hour more to inspect. ( 45sq meters room needed that much time to inspect?) The room conditions were quite battled and old and chair leather was torn. Faucet always short and leaky when on and shower head always drooped. A tightening to the holder will do the trick. No red wine or welcome fruits for Accor members since they started rules changed from this month. Promised welcome drink vouchers when checking in but have to beg for it in the evening at the counter. Executive lounge cannot provide another complimentary guest even though I booked 2 rooms with platinum membership. Asked to pay 328 RMB for the additional guest. A big change since this month, the executive lounge do not offer any more menu choices, while Sofitel Foshan used to not have it but they now do have menu choices in the executive lounge! 328 RMB for some finger snacks food and drinks is not a good idea. Beer bottles were also kept away somewhere and has to asked for top up in a basin. There is clearly a fridge beside, but only for soft drinks. I stayed many Accor group properties including Sofitel Foshan, Sofitel Kunming, Pullman Lijiang, Thailand Pullman, Mgallery, Novotel, Mercure and Vietnam Mgallery Pullman and Novotel. They usually accorded complimentary visit to executive lounges for guests booked under my account. In guangzhou, home of Cantonese food, like dim sim, wanton noodles, however they are missing in their buffet breakfast, there is not a single drop of pork siew mai nor pork wanton in their steam and noodle sections ever since my stays in the last 4 trips, It is just a typical 4 -star hotel food spread. The housekeeping didn’t add another bath towel on 2nd day, perhaps had forgotten but hey, this is a 5-star hotel. A very busy hotel, perhaps cost cutting measures or what, need more improvements. I will look for other hotels in Guangzhou in the next visit.

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay with us. We thank you for your loyalty to be ALL platinum member. We are sorry you were disappointed in some of our services. After the investigation, your room has been got upgrade at Magnifique Room and ALL benefits are the privilege to a member exclusively. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you. Sincerely, Sofitel Guangzhou Sunrich

Amazing hotel...

Ocena na stronie TripAdvisor 5.0/5

Dejan G Opinia zatwierdzona w TripAdvisor

If you want a real luxury hotel, you are in the right place. Everything in this hotel is exceptional: rooms, breakfast, SPA... The staff is extremely friendly and does everything to please you. The only complaint is that you will find too many people in the pool, that they are not hotel guests but local marathon runners who pay for services...

wonderful journey

Ocena na stronie TripAdvisor 5.0/5

Explorer815315 Opinia zatwierdzona w TripAdvisor

I just arrived quiet late night and very quiet everywhere. But received warm welcome by lobby staff maybe concierge or receptionist . Quick checkin and headed room to sleep also comfortably. Interesting thing is encountering guest relation girl Mia is enthusiastic walking around and talked to me for a while

Good Hotel

Ocena na stronie TripAdvisor 4.0/5

cheahjiunwen Rodziny - Opinia zatwierdzona w TripAdvisor

I have a problem when I checked in at the lobby. The girl gave me a unusual lousy room. As platinum card holder I never get such a low quality room Later we changed room and we are quite happy with the rooms. Good breakfast . Good teatime and also cocktail at the executive lounge. A good stay here. The rooms needs some renovations

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay. I was disappointed to read the comments concerning issues. We will review these issues with our team, and take steps to make sure that we get back on track. Please be assured that these comments are taken seriously, and that we will personally follow up with the appropriate team members. We appreciate your comments and your patronage, and hope that we will see you again! Sincerely, Sofitel Guangzhou Sunrich

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 297 Liczba opinii 9/10 Lokalizacja
  • 2 285 Liczba opinii 8.2/10 Pokój
  • 3 843 Liczba opinii 8.7/10 Obsługa
  • 39 Liczba opinii 6.3/10 Internet
  • 1 300 Liczba opinii 8.6/10 Klimat
  • 996 Liczba opinii 8/10 Udogodnienia
  • 991 Liczba opinii 8.6/10 Czystość
  • 848 Liczba opinii 8.9/10 Śniadanie

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Guangzhou - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.