소피텔 광저우 선리치 5성

고객 평점 (ALL 평가) 4.3/5 142 리뷰

소피텔 광저우 선리치 - Image 1
소피텔 광저우 선리치 - Image 2
소피텔 광저우 선리치 - Image 3
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호텔설명

호텔 추가 정보

  • 호텔 객실

  • 원기 회복

  • Le Grill 레스토랑

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

숙박

호텔 위치

소피텔 광저우 선리치

988 Guangzhou Da Dao Zhong, Tianhe District
510620 광저우
중국

GPS:23.138408, 113.315649

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  142 리뷰

TripAdvisor 평가  5.0/5  6,914 리뷰

2024으뜸 시설

Acceptable only

트립어드바이저 평점 3.0/5

103ngw 가족 - TripAdvisor 인증 리뷰

As a platinum member, there should be welcome gift but they only deliver to me at night upon my call. Also, I believe they just send a normal only instead of platinum member because it is much different from what I saw online. Wide variety of breakfast, service is ok for restaurant. Front desk service is not good, i belief I haven't own her many money. Also, this hotel did requested for deposit which is quite a lot.

Dear 103ngw, Bonjour!Thank you for your comments regarding your recent stay with us. We sorry you were disappointed in some of our services. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you. Sincerely, Sofitel Guangzhou Sunrich

Dated hotel, attentive staff, but some cost cutting in executive lounges and complimentary fruit and welcome drinks.

트립어드바이저 평점 2.0/5

Go46001446278 비즈니스 - TripAdvisor 인증 리뷰

Big hotel, Mostly friendly staff but do have some inconsiderate staff on occasions. Arrived 4pm and one room is not ready, as told to me was already cleaned but needed half an hour more to inspect. ( 45sq meters room needed that much time to inspect?) The room conditions were quite battled and old and chair leather was torn. Faucet always short and leaky when on and shower head always drooped. A tightening to the holder will do the trick. No red wine or welcome fruits for Accor members since they started rules changed from this month. Promised welcome drink vouchers when checking in but have to beg for it in the evening at the counter. Executive lounge cannot provide another complimentary guest even though I booked 2 rooms with platinum membership. Asked to pay 328 RMB for the additional guest. A big change since this month, the executive lounge do not offer any more menu choices, while Sofitel Foshan used to not have it but they now do have menu choices in the executive lounge! 328 RMB for some finger snacks food and drinks is not a good idea. Beer bottles were also kept away somewhere and has to asked for top up in a basin. There is clearly a fridge beside, but only for soft drinks. I stayed many Accor group properties including Sofitel Foshan, Sofitel Kunming, Pullman Lijiang, Thailand Pullman, Mgallery, Novotel, Mercure and Vietnam Mgallery Pullman and Novotel. They usually accorded complimentary visit to executive lounges for guests booked under my account. In guangzhou, home of Cantonese food, like dim sim, wanton noodles, however they are missing in their buffet breakfast, there is not a single drop of pork siew mai nor pork wanton in their steam and noodle sections ever since my stays in the last 4 trips, It is just a typical 4 -star hotel food spread. The housekeeping didn’t add another bath towel on 2nd day, perhaps had forgotten but hey, this is a 5-star hotel. A very busy hotel, perhaps cost cutting measures or what, need more improvements. I will look for other hotels in Guangzhou in the next visit.

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay with us. We thank you for your loyalty to be ALL platinum member. We are sorry you were disappointed in some of our services. After the investigation, your room has been got upgrade at Magnifique Room and ALL benefits are the privilege to a member exclusively. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you. Sincerely, Sofitel Guangzhou Sunrich

Amazing hotel...

트립어드바이저 평점 5.0/5

Dejan G TripAdvisor 인증 리뷰

If you want a real luxury hotel, you are in the right place. Everything in this hotel is exceptional: rooms, breakfast, SPA... The staff is extremely friendly and does everything to please you. The only complaint is that you will find too many people in the pool, that they are not hotel guests but local marathon runners who pay for services...

wonderful journey

트립어드바이저 평점 5.0/5

Explorer815315 TripAdvisor 인증 리뷰

I just arrived quiet late night and very quiet everywhere. But received warm welcome by lobby staff maybe concierge or receptionist . Quick checkin and headed room to sleep also comfortably. Interesting thing is encountering guest relation girl Mia is enthusiastic walking around and talked to me for a while

5성급의 퀄리티가 아닙니다.

고객 평점 2.5/5

익명 커플 - 전체(All) 통지 확인

투숙일에 늦게 체크인하여 따로 요청하지 않았으나 방에는 내가 사용하지 않은 머리핀이 그대로 있고, 화장실 거울 뒷편 청소상태는 불량했음. 2일째되는날에는 새로운 샤워가운을 제공하지 않았음. 방에는 좋은냄새가 나지않음. 수영장 샤워실은 어수선했고, 스파 입구에서는 설명을 자세하게 하지 않아 사용시 불편함이 있었음. 침구는 좋았으나 전체적으로 5성급의 퀄리티라고는 믿기지 않음.

Dear guest, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Guangzhou Sunrich

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,297 리뷰 9/10 위치
  • 2,285 리뷰 8.2/10 객실
  • 3,843 리뷰 8.7/10 서비스
  • 39 리뷰 6.3/10 인터넷 가격
  • 1,300 리뷰 8.6/10 분위기
  • 996 리뷰 8/10 편의 시설
  • 991 리뷰 8.6/10 청결도
  • 848 리뷰 8.9/10 조식

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