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Отель Sofitel Филиппины Плаза Манила 5 звезды

Примечание: отзывы клиентов 4.4/5 Отзывов: 21 717

сертифицированный отель ALLSAFE

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Номер 1

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Как это работает?
+ 21 Услуги

Особенности отеля

  • Современные французские и филиппинские блюда

  • Отдых в городе у залива

  • Просторный люкс с круговым балконом

  • Enjoy special privileges for children with MyKids program

  • Indulge in our unique drink experience with MyGlass package

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Удобства для детей
  • С кондиционером
  • NINOY AQUINO INTL AIRPORT Платные услуги
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Химчистка / глажка Платные услуги
  • Бутики и магазины
  • Носильщик
  • Консьерж
Развлечения и отдых
  • Бассейн
  • Термальные спа-процедуры
  • Фитнес-центр
  • Оздоровительные процедуры
  • Удобства для детей
  • Гольф Платные услуги
  • Теннис
  • Другие возможности для занятий спортом
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 3
  • Бар (-ы): 4
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 17
  • Веб-уголок для Mac
  • Бизнес-центр со службой поддержки
  • Заказ услуг печати/копирования

Расположение отеля

Sofitel Филиппины Плаза Манила

CCP Complex Roxas Boulevard
Pasay City
1300 манила
philippines

Телефон: +63285735555

Факс: (+63)2/85515610

Заезд с 14h00

Выезд до 12h00

  • На самолете

    CENTENNIAL AIRPORT - TERMINAL 2 На расстоянии 5 км / 3,11 миль

  • На самолете

    NINOY AQUINO INTL AIRPORT На расстоянии 7 км / 4,35 миль - Шаттл к оплате

  • На корабле

    CCP FERRY STATION На расстоянии 0,5 км / 0,31 миль

GPS:14.55346, 120.980791

Наши номера

Бассейн, тропические сады (49 000 м²) с площадками для водного гольфа, мини-гольфа и игры в петанк, теннисными кортами и беговыми дорожками; спа 24ч LeSpa и фитнес-клуб SoFit; детский клуб и игровая площадка Gymboree - все, что нужно для активного отдыха.

Наши бары и рестораны

LE BAR

Тип кухни: Интернациональная кухня

A unique three-in-one combination of bistro, music lounge and Galette - patisserie and chocolaterie.

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SPIRAL

Тип кухни: Интернациональная кухня

The 21 dining ateliers of Spiral reflect the best of the world's cuisines in one destination. In France, an atelier is an artist's special workshop, and in Spiral it is where secret recipes are masterfully prepared right before your very eyes.

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SUNSET BAR

Тип кухни: Барбекю

Features poolside barbecue (weather permitting) of fresh seafood, marinated meats and an array of salads, tropical fruits and native desserts on Fridays and Saturdays. Colorful cultural dance and live band performances are slated.

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LE BAR

Уникальное заведение «три в одном» — бистро, музыкальная гостиная и шоколадная кондитерская Galette.

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SNAPS SPORTS BAR

Приятный круглосуточный спорт-бар с биллиардными столами, в котором можно попробовать знаменитое пиво San Miguel. Счастливые часы с 17:00 до 20:00.

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SUNSET BAR

Когда позволяет погода, в зоне барбекю у бассейна готовят свежие морепродукты, маринованное мясо и разнообразные салаты, а по пятницам и субботам подают тропические фрукты и местные десерты. Развлекательная программа включает национальные песни и танцы.

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LA VERANDA

Объект особой гордости в обновленном Spiral — крытый зал La Veranda, выходящий на открытую террасу. Сидя в баре в парижском стиле, можно любоваться солнцем, луной и звездами на небе.

Недоговорная фотография

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Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 17

  • Максимальный размер: 2 100 м²

  • Максимальная вместимость: 2000 человек

  • Максимальная вместимость банкетного зала: 1700 человек

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Отзывы наших гостей о
Sofitel Филиппины Плаза Манила

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.4/5

Отзывов: 21 717

tripadvisor

Рейтинг TripAdvisor 4.5/5

Отзывов: 6 841

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

The BEST of everything all at one place. Sofitel is an AWESOME experience

Примечание: Tripadvisor 5.0/5

Kym M Business - 19/09/2020 Реальные отзывы TripAdvisor

The BEST. Absolutely great facility. The best duty managers (Janelle, Ron, Alan, Eina) & concierge (Matt, Paul, Cannon, Brian, Eric, and more). Always there help. Housekeeping very good (Raf, Pauline, Mai) My best stay I ever had. Security, F&B, everyone was a real pleasure to see daily. Thanks to Michelle and Joy, Guest Services. I could write a book on how great the personnel and service was at this resort love them all, and sure miss them. Janelle and Matt are very special. Make sure you meet them. Thank you Sofitel, during tough times with the pandemic, you made my stay wonderful and comfortable, your priceless and never forgettable.

Dear Kym M, It is a pleasure having you here. It is sad because I was not able to send you off. It was so sudden and I was off duty. I hoped to see you one last time. But I do look forward to your return. Thank you for your kindness to the team. See you soon! Regards, Michelle Olea Dir. of Guest Experience

Special Celebration with Family

Примечание: Tripadvisor 5.0/5

aldwin921 12/03/2020 Реальные отзывы TripAdvisor

We booked 4 rooms to celebrate the birthdays of my parents that weekend. The views of Manila Bay was splendid! My nephews and nieces enjoyed playing the swimming pool, while the rest of my family enjoyed the nice resort feeling of the place. They also decorated my parent's room with balloons and a Happy Birthday greeting spread on their bed, which made their day extra special! The staff and food at Spiral were amazing!!!

Great service friendly staff

Примечание: Tripadvisor 5.0/5

Greggybaby 09/03/2020 Реальные отзывы TripAdvisor

Thoroughly recommend this hotel the service and location is great and the staff are genuinely friendly Spiral is a great resturant and the Sunset bar as the name suggests is the place to be in the evening The Club lounge is like a home from home very friendly and efficient staff run by Roseville, Miss Rica deserves a special mention Get a high room on the pool side if you can

Excellent resort style hotel with large rooms

Примечание: Tripadvisor 5.0/5

singapore1009 01/03/2020 Реальные отзывы TripAdvisor

Excellent hotel with friendly staff. Great pool and facilities. Restaurants were very good. Safety and security were not over the top. Hotel seemed busy all the time but no delays were experienced. Check in and check out was very quick.

Dear Sinagpore1009, Bonjour Mabuhay! Thank you for choosing Sofitel Philippine Plaza Manila for your stay here in the Philippines. We appreciate your time in sharing with us the experiences you have had during you stay. This is truly essential to us in order to be better in what we do. We are looking forward to have you back again. Warm regards, Thalia Bondoc Assistant Guest Experience Manager

Property experience was good, booking experience was a nightmare

Примечание: Tripadvisor 3.0/5

Rei_Sabis 24/02/2020 Реальные отзывы TripAdvisor

I chose the Sofitel Philippine Plaza hotel because of its reputation as a five star hotel. I booked our stay thru the Accor Hotels website back in Aug 2019. Checked in at the hotel on February 18, 2020 only to find out that the hotel did not receive my payment or my card was not charged. this is actually false as I saw that charge on my September 2019 statement and paid it off. I had no choice but to pay again or else I have nowhere else to stay. At the end of my stay I was expecting to pay my original quote of PHP4161 per night totalling PHP 15332.87 provided back in August. I ended up paying PHP 17,772.84 I checked with the front desk and they mentioned this is the rate for February and its different from the rate I booked back in August, the employee during check a few days back mentioned that the rate should be the same. The accomodation breakdown are as follows: 02/18/2020 : PHP 6615.89 instead of PHP 4161 02/19/2020: PHP 6046.23 instead of PHP 4161 02/20/2020: PHP 5110.75 instead of PHP 4161 I have booked hotels from my previous travels and did not come across such a horrible experience. I left the country and returned to Canada upset on why a 5 star hotel can mess up the billing and had stressed me out during my stay instead of the expected R&R. I could not recommend this hotel to friends and family in the near future.

Dear Rei_Sabis, First of all I would like to thank you for choosing Sofitel Manila for your stay in the Philippines, Please accept my apology for the inconvenience you have experienced during your stay, I do understand where you are coming from and I would be happy to assist you in order to solve this incident, Here is my contact detail: H6308-GR3@SOFITEL.COM, Thank you, Warm regards, Thalia Bondoc Assistant Guest Experience Manager

Manila Vacation

Примечание: Tripadvisor 5.0/5

bernie328 13/02/2020 Реальные отзывы TripAdvisor

The service was very good. Everybody in the hotel were very courteous and professional. The room was magnificent and the food was awesome and very delicious.the location of the hotel was excellent. It’s very close to everything, the malls, casinos and restaurants. The concierge can help you with any information that you need to help you enjoy your stay. We had a great time and we highly recommend your hotel to all our friends and family.

Second stay just as good as the first

Примечание: Tripadvisor 5.0/5

NeridaK_12 Business - 12/02/2020 Реальные отзывы TripAdvisor

The hotel is one of the nicest Sofitel's I have ever stayed in anywhere in the world. The staff are so helpful, the restaurant's and food are out of this world and the view of the sunset from the Sunset Bar is spectacular.

Wonderful stay.

Примечание: Tripadvisor 5.0/5

Seaspray2 26/01/2020 Реальные отзывы TripAdvisor

Had 3 different rooms due to our travel movements in and out of Manila. Each room was great with good furnishings, quality bedding and spacious bathrooms. The hotel staff were so professional and helpful, from the front desk to the room attendants to the concierge and all the restaurant staff. We thoroughly enjoyed our stay, especially the amazing outdoor pool area and Spiral restaurant.

Outstanding hotel

Примечание: Tripadvisor 5.0/5

Docmike0602 Solo travel - 20/01/2020 Реальные отзывы TripAdvisor

Great stay at an outstanding hotel. The service was first class. The surroundings are first class. The staff would be amongst the finest that I have encountered anywhere in the world. Once again _ thank you Sofitel Manila.

#STAYCATION

Примечание: Tripadvisor 5.0/5

Stay25408130777 Couples - 19/01/2020 Реальные отзывы TripAdvisor

A relaxing weekend get away with my partner to celebrate in advance her birthday and our 9th year anniversary. we are looking forward to stay again when she comes back to the Philippines but this time longer period to stay.

Family Staycation

Примечание: Tripadvisor 5.0/5

annvizcarra48 Family - 14/01/2020 Реальные отзывы TripAdvisor

Service experienced was on personal basis. Best location, We love the balcony, seeing the bay during the sunset, and the city at night. Staff were professional and personalized service extended to us. Our stay made our wedding anniversary celebration a memorable one. Thank you, Sofitel!

Excellent

Примечание: Tripadvisor 5.0/5

jisisalvador Family - 13/01/2020 Реальные отзывы TripAdvisor

When I will choose a staycation I always wanted to stay in Sofitel aside from there amenities and facilities I love also the wide spread of there breakfast buffet.if nothing to do it's very nice to unwind near in the pool side and watch the sunset,I will choose Sofitel for the nxt staycation.

Disappointing Check-In

Примечание: Tripadvisor 2.0/5

marttom2001 Family - 13/01/2020 Реальные отзывы TripAdvisor

As per my understanding on your check-in policy, time for check-in is 2 pm. We arrived around 2 pm and with a long queue for check-in from the Accor counter, we waited for our turn. When our turn came, although we've reserved four(4) rooms, we were only given 2 initially and had to wait for almost 2 hours for the other rooms. This was really unacceptable as these were booked way ahead of the scheduled dates. Although the upgrade of one room was appreciated, there seems to be no difference to the other rooms provided. We hope that this will never be encountered again for our next visit.

Dear marttom2001, Bonjour! I understand your concern and I also hope that this would be avoided in the future. Hence, for your next stay, please email H6308-gr1@sofitel.com and look for our Loyalty Officer, Armilette so she can personally take care of you and your family. See you soon! Regards, Michelle Olea Director of Guest Experience

Home away from home

Примечание: Tripadvisor 5.0/5

Jane A Family - 12/01/2020 Реальные отзывы TripAdvisor

It was an amazing hotel, we always stay in here everytime we go to Philippines, staff are amazing, one of the staff (Yvonne) even recognise my daughter after 3 years 😊, it's always outstanding the service. Just a little note to pls make sure the room is absulutely clean before you send guest to they're room. Other than that we really did enjoyed our stay and will definitely come back.

Refreshing appreciated experience

Примечание: Tripadvisor 5.0/5

115geraldf Business - 11/01/2020 Реальные отзывы TripAdvisor

At times in travel there is a location that you stop that just blows you away in your expectations. This was one of those total surprise experiences. The detail to making service personalized in this large location was beyond memorable. Cheers to you all!

Great stay overall

Примечание: Tripadvisor 4.0/5

carmelahonrado Family - 10/01/2020 Реальные отзывы TripAdvisor

Superb service, food and overall experience. The one thing that needs improvement are the pillows. They are already old and provides no support thereby giving me a not so favorable sleep experience. Would stay again next time when this improves.

Our Home

Примечание: Tripadvisor 5.0/5

manny381 Business - 09/01/2020 Реальные отзывы TripAdvisor

After more than five years of continuous quarterly visits to this hotel, it has indeed become my home while in Manila as well as that of our employees. While other five star brands can better the facilities and certain offerings, we believe nothing beats the gracious, warm, and sincere hospitality of this Hotel's staff. Clearly a marked distinction that puts them above the best of them.

family trip turned sour

Примечание: Tripadvisor 1.0/5

trevorh770 Family - 06/01/2020 Реальные отзывы TripAdvisor

I booked a trip for me and my son to spend time in Philippines. due to a family bereavement, I had to change travel plans. whilst the Sofitel eventually allowed y son to check in, It was not without significant inconvenience. From the hotel charging full (non member) room rate, to requesting copies of death certificate for family member and changes to my personal itinerary, to my son being initially being questioned re access, to him then being asked to pay $3,800 P in CASH per night for a security deposit. it was meant to be a luxurious start to an adventurous holiday, but turned out to be an extremely stressful experience. the final straw was when we advised my son could not utilise the buffet we had paid for, on his last day as he was set for a 5am departure. the hotel would not transfer the option to another day, and only offered a "hamper" on final day or a modest continental breakfast to the room on day 1. The reality is circumstances change, but the hotel only made a token offer as concession, and sought to take full advantage and make maximum profit from our situation.

Dear Guest Trevorh770, Bonjour Mabuhay! On behalf of Sofitel Philippine Plaza Manila, I would like to extend our deepest apology for the inconvenience you have experienced during your stay with us. In regards to your concerns, we do ask for a security deposit per night for incidentals. If it is not consumed or used, we do return the deposit at check out. On the other hand, to honoring member's rates, we do apply them if the bookings are eligible. For instance, if it is booked through an OTA then it is not eligible. Your comments have been shared with all our Ambassadors with the purpose of giving them the necessary information to improve our service and to continue to provide our guests the kind of service they truly deserve. Our commitment is to provide you with impeccable standards and the greatest comfort possible. Each guest’s visit should be an unforgettable experience. We do hope that you give us another chance in your next stay with us! Thank you once again and we look forward to your next manifique stay. Kind regards, Thalia Bondoc Assistant Guest Experience Manager

A lovely stay

Примечание: Tripadvisor 5.0/5

Culture426820 Family - 02/01/2020 Реальные отзывы TripAdvisor

The room is clean and comfortable. I just wish we could have stayed longer. The overall service is great except one instance, I asked the houseperson for extra bottled water, and it wasn't delivered. Housekeeping is great, concierge specially Mathew is very helpful. The front desk is friendly specially Kim, she help us get our room early. Overall it's great from front of the house to back of the house. Even our restaurant server Chan did an excellent job. I just wish that my benefits will allow my whole family to experience this great service.

No place like home with people near to our hearts♥️

Примечание: Tripadvisor 5.0/5

Cesg_2015 Family - 01/01/2020 Реальные отзывы TripAdvisor

Special thank you to Niña, Aly, Kim, Sally, Jeremy and the whole Team of Club Millesime! And to Norman and Edwin of Housekeeping for always taking care of us every time♥️ To Niña and Aly, thank you for going above and beyond for my family, you guys are the BEST!! Love and Gratitude, Sofitel! Here’s wishing you an amazing 2020 full of blessings✨✨✨🙏🏻

Последние отзывы: 20

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