圣保罗雅拉瓜诺富特会议酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 6,528 评论

圣保罗雅拉瓜诺富特会议酒店 - Image 1
圣保罗雅拉瓜诺富特会议酒店 - Image 2
圣保罗雅拉瓜诺富特会议酒店 - Image 3
圣保罗雅拉瓜诺富特会议酒店 - Image 4

描述

酒店其他优惠

  • 活动:宽敞的企业活动室和阶梯会议室。

  • 家庭:客房带有浴缸。最多可入住 2 位成人和 2 位儿童。

  • 可携带宠物:宠物必须具有疫苗接种卡。需支付费用。

  • 地点:距圣保罗(孔戈尼亚斯)机场 20 分钟车程。

  • 包容:适合行动不便人士入住的无障碍客房。

我们的客房

酒店位置

圣保罗雅拉瓜诺富特会议酒店

R. Martins Fontes 71, CENTRO
01050-000 圣保罗
巴西

GPS:-23.54848, -46.64306

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANTE 365

The excellent 365 restaurant at the heart of São Paulo seats up to 160 diners in a private space with vintage décor and quick, helpful service. The wide variety of dishes and à la carte and buffet services mean that there is something for every taste.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  6,528 评论

TripAdvisor 评级  4.5/5  3,312 评论

卓越奖 2024

Excellent service at front desk

Tripadvisor 评级 5.0/5

Shina Z 经 TripAdvisor 认证的评论

Guilherme was very nice and helped me a lot. I had a great time at the hotel Rafaga and Elisama were also very kind and helpful. I printed some stuff and everyone helped me with my needs. We recommend NOVOTEL JARAGUA to everyone!!! Great locations too

Dear Shinaz, We very much appreciate your comments regarding your stay at the Novotel Jaragua São Paulo Convention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

CAI0 review

Tripadvisor 评级 5.0/5

Daniel A 经 TripAdvisor 认证的评论

CAI0 was very friendly and welcoming. He is honestly a great person and I will be coming back :) I love the service here. It is my first time in Brazil and I must say I am very impressed with the service he gave today. He definitely deserves a promotion

Dear Daniela, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

Great spot in the heart of the city

Tripadvisor 评级 5.0/5

Bacranor 经 TripAdvisor 认证的评论

If you are an American experiencing Brasil for the first time, or just looking for some of the comforts of home, Novotel is a great option. The staff went out of their way to help us and make our stay comfortable. The rooms were great, nice AC and bathrooms, beds were comfy and the amenities were great. The on site restaurant was a great option for us and the food was really good. Having the option to park our rental car there was AWESOME as the center of Sao Paulo can be a bit overwhelming. There were a lot of nice little shops and restaurants nearby, too, so you don't have to wander too far off the beaten path to experience the area.

Dear Bacranor, It sounds like you had a fantastic experience at Novotel Jaraguá! Your description will surely be helpful for others looking for a comfortable stay in the heart of São Paulo. If you need any more assistance or have other experiences to share, feel free to let me know! Atenciosamente Vinicius Godoy Customer Experience NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS

Five star hotel with an affordable price

Tripadvisor 评级 5.0/5

chris s 经 TripAdvisor 认证的评论

I traveled alone from the United States and the hotel made me feel safe and secure. Vanessa and Larissa got me checked in and helped me find places of interest local to the hotel. John, Guillermo, and Victor would chat with me and explain new places to explore, as well as how to be safe inside the city. Security made sure I wouldn't be bothered and when I would step outside at odd hours (3am) a security agent would walk out with me to make sure I was safe. I'm definitely coming back and I can't recommend this place enough. Affordable with all of the bells and whistles of any five star hotel I've stayed in.

Dear Fearless, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

Same old problems...

Tripadvisor 评级 3.0/5

vitorbabrazil 经 TripAdvisor 认证的评论

The central location of the hotel makes it most suitable both for business trips but also for tourism, with some of the most important attractions of the megalopolis easily reached on foot. Also, shopping trips are also perfect from there, with neighbourhoods like Brás and Bom Retiro some 15min away by car or 45min on foot. That said, the building is under monument protection in the State and was home for dozens of prominent guests in its early years, including Queen Elizabeth! The panels at the end of reception painted by Clóvis Graciano show the grandness the hotel once had. The abovementioned has a downside, however, and, along with the stinginess of investors, prevents or restricts a lot physical improvements in the infra-structure of the hotel, whose overtired furniture belongs to last century. That is compensated by the friendliness and readiness of staff, starting at reception, despite some minor idiosyncrasies of São Paulo city itself, like a tone of neglection and grouping up to gossip while clients queue up. As a Platinum guest, it was frustrating not to be awaited, for the room was decided upon check-in and some negotiation and the usual/expected goodies were obviously not ready. The room wasn't at all adequate, furniture wasn't proper, the chair for the working table is far too uncomfortable and the problem was never solved, which caused me to move to the former prototype room the next day only. A review of the prototype room, which I got to test years ago as an invitation from the general manager at the time, can be read in my timeline, nothing has changed. Water takes ages to warm up there, a common complaint, and some of the very few TV channels available simply disappear by the lightest wind, so maintenance must often go up to the antenna and reboot everything! Breakfast is absolutely superb in all senses, with large assorted of fruits, pastries, breads, warm dishes changed every day and even a healthy and an Asian corner. A warm hug of thankfulness to André, Fran and Gabriel, who make this first hour of the day always most special. Room service is tricky, sometimes they just won't answer the phone and reception must be contacted instead. Prices are quite fine for such a hotel and area, also food is plenty on the plate but presentation is no like the photos. The problem is when you order something at 19h and it gets delivered to your door at 21:59h! No pool or sauna, only a very well-equipped gym on the 9th floor. And the scarce amount of TV channels is also a bummer. Internet works fine in all areas of the hotel. It's my 8th time there and never immune to annoyances and frustration, despite the positive aspects the unit certainly has. The feeling one must always be ready for issues there is, however and again, frustrating.

Dear Vitor Thank you for taking the time to tell us about your experience at the Novotel Jaragua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinicius Godoy Customer Experience

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,161 评论 8.8/10 位置
  • 2,387 评论 7/10 房间
  • 3,059 评论 8.1/10 服务
  • 181 评论 4.7/10 上网
  • 1,330 评论 8.4/10 早餐
  • 1,001 评论 6.5/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 圣保罗 的所有酒店