Novotel Ха Лонг Бэй 4 звезды

Примечание: Tripadvisor 4.1/5 Отзывов: 1 169

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Описание

Особенности отеля

  • «Доступен вид на море (800 м)»

  • «Напротив входа на пляж»

  • В 3 мин езды от парка развлечений Sun World Ha Long и центра города

  • «Лучший открытый бассейн в городе»

  • «В большинстве номеров есть балкон»

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Расположение отеля

Novotel Ха Лонг Бэй

Ha Long Road, Ha Long city, Quang Ninh, Vietnam
200000 ХА ЛОНГ СИТИ
Вьетнам

GPS:20.951973, 107.041898

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

THE SQUARE

The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines. Operating hours: Daily, from 6am to 11pm

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  4.1/5  Отзывов: 1 169

Most kind and wonderful experience

Примечание: Tripadvisor 5.0/5

Mairead D Реальные отзывы TripAdvisor

Dear 876maireadd, Thank you very much for choosing Novotel Ha Long Bay and sharing your feedback to us. It is delighted to learn that you and your uncle had a wonderful experience at our hotel. We are sorry that your uncle had to go to hospital for 6 days. We all understand that health is very important to all of us and therefore we really care about it. We are please to learn that you appreciated the friendliness and assistance of our staff, especially Ms. Thu Bui. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Many thanks again for your sharing and we look forward to welcoming you back again soon in the future. Sincerely, The hotel management team

Customer friendly and professional hotel staff

Примечание: Tripadvisor 5.0/5

AAAvoyage Реальные отзывы TripAdvisor

Dear AAAvoyage, Thank you very much for choosing Novotel Ha Long Bay and taking the time to share your feedback to us. We are delighted to learn that you had an enjoyable stay at Novotel Ha Long Bay. This is the biggest encouragement to all of us, especially Ms. Ngan and Ms. Thu. Rest assured that we will share your feedback with the entire team because this is what we try every day. Many thanks again for your feedback and we look forward to welcoming you back again soon. Sincerely, The hotel management team

Way below Accor’s standards, very poor experience

Примечание: Tripadvisor 1.0/5

SaigonLG Реальные отзывы TripAdvisor

Dear SaigonLG, Thank you for choosing Novotel Ha Long Bay and taking time to share your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectation. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you on your next visit. Sincerely, The hotel management team

Will never stay at this hotel again!

Примечание: Tripadvisor 1.0/5

Lien T Реальные отзывы TripAdvisor

Dear manateebayinn, Thank you for taking time to review your recent stay with the hotel. We apologise that you did not enjoy your stay with us. We have taken your comments seriously and reviewed our housekeeping's work process to ensure the service up to the standard. We are sorry that our staff failed to support and offer to help customer. It's apparent that we fell short in this case. Kindly rest assured that we are focusing on training to improve the service quality and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The hotel management team

Decent stay option with a great bay view

Примечание: Tripadvisor 3.0/5

pratikshabhanti Реальные отзывы TripAdvisor

Dear pratikshabhanti, Thank you very much for choosing Novotel Ha Long Bay and taking time to write such a detailed review of our hotel. We are happy to know that our hotel location met your convenience expectation. We appreciate all the great comments about our team and will share your positive feedback with them. We are sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. Our executive chef has been well noted your comments regarding the Western food option. Many thanks again for your feedback and we look forward to welcoming you back again soon. Sincerely, The hotel management team

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Другие интернет-пользователи оценили наш отель

  • 111 Отзывов 8.3/10 Расположение
  • 171 Отзывов 7.5/10 Номер
  • 174 Отзывов 7.8/10 Сервис
  • 82 Отзывов 5.7/10 Комфорт
  • 80 Отзывов 4.9/10 Атмосфера
  • 67 Отзывов 7.4/10 Завтрак
  • 63 Отзывов 6.2/10 Чистота
  • 54 Отзывов 6.6/10 Соотношение цены и качества

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