Novotel Ha Long Bay bintang 4

Catatan Tripadvisor 4.1/5 1.169 ulasan

Novotel Ha Long Bay - Image 1
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Deskripsi

Keistimewaan hotel

  • "Visibility of sea view (800m) "

  • "Opposite position to beach access way "

  • 3 minutes driving to Sun World Ha Long parks and city center

  • "Most favorable out-door swimming pool in town "

  • "Most rooms feature a balcony "

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Ha Long Bay

160 Ha Long road, Bai Chay ward, Ha Long city, Quang Ninh, Vietnam
200000 HA LONG CITY
Vietnam

GPS:20.951973, 107.041898

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

THE SQUARE

The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines. Operating hours: Daily, from 6am to 11pm

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

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Peringkat TripAdvisor  4.1/5  1.169 ulasan

Most kind and wonderful experience

Catatan Tripadvisor 5.0/5

Mairead D Ulasan TripAdvisor tersertifikasi

Dear 876maireadd, Thank you very much for choosing Novotel Ha Long Bay and sharing your feedback to us. It is delighted to learn that you and your uncle had a wonderful experience at our hotel. We are sorry that your uncle had to go to hospital for 6 days. We all understand that health is very important to all of us and therefore we really care about it. We are please to learn that you appreciated the friendliness and assistance of our staff, especially Ms. Thu Bui. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Many thanks again for your sharing and we look forward to welcoming you back again soon in the future. Sincerely, The hotel management team

Customer friendly and professional hotel staff

Catatan Tripadvisor 5.0/5

AAAvoyage Ulasan TripAdvisor tersertifikasi

Dear AAAvoyage, Thank you very much for choosing Novotel Ha Long Bay and taking the time to share your feedback to us. We are delighted to learn that you had an enjoyable stay at Novotel Ha Long Bay. This is the biggest encouragement to all of us, especially Ms. Ngan and Ms. Thu. Rest assured that we will share your feedback with the entire team because this is what we try every day. Many thanks again for your feedback and we look forward to welcoming you back again soon. Sincerely, The hotel management team

Way below Accor’s standards, very poor experience

Catatan Tripadvisor 1.0/5

SaigonLG Ulasan TripAdvisor tersertifikasi

Dear SaigonLG, Thank you for choosing Novotel Ha Long Bay and taking time to share your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectation. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you on your next visit. Sincerely, The hotel management team

Will never stay at this hotel again!

Catatan Tripadvisor 1.0/5

Lien T Ulasan TripAdvisor tersertifikasi

Dear manateebayinn, Thank you for taking time to review your recent stay with the hotel. We apologise that you did not enjoy your stay with us. We have taken your comments seriously and reviewed our housekeeping's work process to ensure the service up to the standard. We are sorry that our staff failed to support and offer to help customer. It's apparent that we fell short in this case. Kindly rest assured that we are focusing on training to improve the service quality and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The hotel management team

Decent stay option with a great bay view

Catatan Tripadvisor 3.0/5

pratikshabhanti Ulasan TripAdvisor tersertifikasi

Dear pratikshabhanti, Thank you very much for choosing Novotel Ha Long Bay and taking time to write such a detailed review of our hotel. We are happy to know that our hotel location met your convenience expectation. We appreciate all the great comments about our team and will share your positive feedback with them. We are sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. Our executive chef has been well noted your comments regarding the Western food option. Many thanks again for your feedback and we look forward to welcoming you back again soon. Sincerely, The hotel management team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 111 ulasan 8.3/10 Lokasi
  • 171 ulasan 7.5/10 Kamar
  • 174 ulasan 7.8/10 Pelayanan
  • 82 ulasan 5.7/10 Kenyamanan
  • 80 ulasan 4.9/10 Suasana
  • 67 ulasan 7.4/10 Sarapan
  • 63 ulasan 6.2/10 Kebersihan
  • 54 ulasan 6.6/10 Kesepadanan nilai

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