Sofitel Krabi Phokeethra Golf & Spa Resort 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 133

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Sofitel Krabi Phokeethra Golf & Spa Resort - Image 1
Sofitel Krabi Phokeethra Golf & Spa Resort - Image 2
Sofitel Krabi Phokeethra Golf & Spa Resort - Image 3
Sofitel Krabi Phokeethra Golf & Spa Resort - Image 4
200 Moo 3 T.Nongtalay, A.Muang Krabi, 81180 KRABI, Таиланд

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Особенности отеля

  • Крупнейший в Таиланде плавательный бассейн площадью 7000 кв. м.

  • Исследуйте причудливую вселенную Le Petit Prince, где каждый день открывает новую планету.

  • Воспользуйтесь пакетом MyGlass и свободно наслаждайтесь изысканными напитками без ограничений

  • Аренда роскошных скоростных катеров в Краби с капитанами, имеющими лицензию

  • Широкий выбор блюд, включая фирменные блюда от индийского шеф-повара

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Расположение отеля

Sofitel Krabi Phokeethra Golf & Spa Resort

200 Moo 3 T.Nongtalay, A.Muang Krabi
81180 KRABI
Таиланд

GPS:8.063054, 98.746089

Телефон
Факс +66 75 627 899

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Рейтинг ALL  4.5/5  Отзывов: 1 133

Примечание: отзывы клиентов 5.0/5

Kateryna O. Семьи - Проверенные отзывы - ALL

Прекрасный отель, замечательный персонал, чистый номер с удобной кроватью. Вкусные завтраки. Хочется вернуться еще.

Bonjour ‘KO’, Sawasdee Kha. Thank you very much for sharing your wonderful feedback regarding your stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are thrilled to hear that you enjoyed our comfortable rooms, delicious breakfasts, and the warm hospitality of our team. It brings us great joy to know that your experience was so positive, and we look forward to welcoming you back soon to enjoy more of our serene surroundings, relaxing amenities, and memorable moments. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Примечание: отзывы клиентов 3.0/5

Viktor K. Семьи - Проверенные отзывы - ALL

First of all, the hotel of such kind of 5star level, like Sofitel Krabi (I was here in 2012 for the first time), is well being estimated through some high quality details. From 2012 to nowadays some of such details became much more worse. The first one: Afternoon time after check-in me and my family came to the pool. The assistant pool guy couldnt find three pool towels for us, only the one and said he could bring other two for us a little bit later. We were near the white bridge on sun beds, but nobody has come to us with the towels. We and our needs were forgotten by the pool guy at once. The second one: It was absolutely awful for me to see when the same pool guy has brought wrinkled and already used pool towels, straightened them and layed out them as the new ones for pool guests. Unbelieveable for Sofitel! I sinserely sure, that Robin Deb, as General Manager in Sofitel Krabi in 2012, would being simly shoked by such kind of managerial decision of pool team in 2025... The third one: Very, very poor quality of breakfast for such level of hotel. Only the one detail: the bottle with like some kind of fresh drink is standing opened without any ice. I am walking through the breakfast restraunt hall and still looking for this opened bottle for 5 or 7 minutes. There are a lot of waiters and nobody can close it or put it into ice basket. I ask what is it? Fresh? Watermelon? Tomato? Why is it standing opened and without the ice. Smiles from waiters and no any adequate reaction for my inquiry. Fresh can be very dangerous for the health of guests if it is always opened and if it is storaged without any ice. There were also such poor choice of fruits. A great choice of different fruits at the every Ao Nang fruit market, and nothing in Sofitel Krabi. There is not any coffee machine at breakfast, there is not Prosecco, fresh coconuts, not salmon, not anything that can be estimated like very high quality of breakfast for the hotel like Sofitel Krabi... So, there are a lot of ways to improve the quality of stay in Sofitel Krabi in 2025. Good luck for the managerial team in any ways.

Bonjour ‘VK’, Sawasdee kha. Warmest Thai Greetings from Sofitel Krabi Phokeethra Golf & Spa Resort. Thank you for taking the time to share your detailed observations regarding your recent stay with us at Sofitel Krabi Phokeethra Golf & Spa Resort. First and foremost, please accept our sincerest apologies for the shortcomings you encountered, particularly at the pool and during breakfast service. Your disappointment is completely understandable, especially as a returning guest who first experienced our resort in 2012. We deeply regret that certain service aspects did not reflect the high standards you rightfully expected. We are particularly concerned about the issue with pool towel availability and the inappropriate handling you described. Please rest assured that this matter has been immediately addressed with our pool and housekeeping teams to reinforce training and prevent recurrence. Additionally, your remarks regarding breakfast offerings, presentation, and attentiveness of service have been shared with our Culinary and Restaurant Managers for urgent review and improvement. We are grateful for your candid feedback. It is through such comments that we can identify gaps and strive to elevate the guest experience. While we are saddened that we fell short during your recent visit, we sincerely hope for an opportunity to welcome you and your family back again, so we may restore your confidence in our service. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Лучший отель в Краби

Примечание: отзывы клиентов 5.0/5

Dmitrii K. Семьи - Проверенные отзывы - ALL

Нам очень нравится ваш отель, устанавливались у вас 4 раза. Завтраки супер. Но нормально не работает ни одна розетка в номере. Отремонтируйте пожалуйста розетки и будет супер.

Bonjour ‘DK’, Sawasdee Kha Thank you for taking the time to share your feedback and for your loyalty to Sofitel Krabi Phokeethra Golf & Spa Resort. It is always a pleasure to welcome you back, and we are delighted to know that you consider us the best hotel in Krabi and enjoy our breakfasts. We sincerely apologize for the inconvenience caused by the sockets in your room during your recent stay. Please rest assured that we have shared your feedback with our engineering team, and they are taking immediate action to address this issue. Your comfort is our top priority, and we will ensure everything is in perfect working order for your next visit. We greatly value your continued support and look forward to welcoming you back for your fifth stay, where we hope to exceed your expectations. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Ожидала лучшего сервиса от этой сети

Примечание: отзывы клиентов 3.5/5

Svetlana Семьи - Проверенные отзывы - ALL

Сам отель и его территория впечатляют, все для спокойного семейного отдыха. Очень большой бассейн с разными водными активностями. Красивый кусочек европейской архитектуры, и очень атмосферный lounge bar) Сервис немного портит впечатление: в один день нам просто забыли убрать номер, при этом убрали смежный, где проживали дети. В общем, уборка на 4 Замену в минибаре делали не каждый день, но вода пополнялась каждый день. Было немного удивительно, что замена белья производится «по потребности». Воспользовались сервисом меню для подушек (забыли принести, пришлось напоминать, ну и сами подушки, конечно оставляют желать лучшего по качеству). На территории работает 3 ресторана (выбор детского меню очень ограниченный) и стоимость достаточно высока + утренний шведский стол (ассортимент для курорта 5 звезд с натяжкой, но порадовал club lounge, там были в доступе продукты и блюда, которых не было на шведском столе), поэтому на ужин приходилось выходить за территорию в местные кафе. Первый раз столкнулись, что при использовании полотенец пляжных за территорией отеля нужно их брать в безвозвратную аренду (цена была всего 200 Бат, но немного странно). Провели там 6 дней.

Bonjour ‘SV’, Sawasdee Kha. Thank you for taking the time to share your experience regarding your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We truly appreciate your kind words about our impressive hotel, the large swimming pool, and the atmospheric lounge bar. It is wonderful to hear that you enjoyed these aspects of your family holiday. We sincerely apologize for the lapses in service you experienced, particularly regarding room cleaning and the pillow menu service. Your feedback about the daily minibar replenishment and linen change policy has been noted, and I assure you that we are committed to enhancing our service standards. We understand that the limited children's menu and breakfast assortment did not meet your expectations. We are always looking to improve our offerings, and your suggestions regarding variety and greenery are invaluable. Regarding the beach towels, we appreciate your understanding, and we will review our policies to ensure clarity for our guests in the future. Thank you for your feedback on breakfast; we are glad you enjoyed the Club Lounge offerings. We hope to welcome you and your family back soon and provide an experience that exceeds your expectations. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Другие интернет-пользователи оценили наш отель

  • 500 Отзывов 8.3/10 Расположение
  • 828 Отзывов 7.6/10 Номер
  • 1 440 Отзывов 8.4/10 Сервис
  • 5 Отзывов 4.6/10 Интернет
  • 670 Отзывов 7.4/10 Еда
  • 623 Отзывов 9.2/10 Бассейн
  • 618 Отзывов 8.4/10 Удобства
  • 421 Отзывов 8.5/10 Завтрак

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