南京索菲特苏宁银河酒店 5 星

客户意见评级 (ALL 评级) 3.9/5 127 评论

南京索菲特苏宁银河酒店 - Image 1
南京索菲特苏宁银河酒店 - Image 2
南京索菲特苏宁银河酒店 - Image 3
南京索菲特苏宁银河酒店 - Image 4
山西路9号, 江苏省, 210009 南京, 中国

描述

酒店其他优惠

  • 位于南京市中心, 毗邻玄武湖和鸡鸣寺， 步行可至充满民国风情的颐和路， 客房可饱览南京美景。

  • 包括公共区域和客房在内的整个酒店均覆盖免费无线网络。

  • 健身中心，包括室内阳光玻璃隔音屋顶、温水游泳池和健身房

  • 房间面积均40平方以上。

  • 中餐厅供应由南京白金奖行政主厨精心烹制的淮扬菜。

我们的客房

单人床

高级房，配备 1 张特大床，可欣赏城市景观

  • 3 个人最多
  • 37 m² / 398 sq ft
  • 床上用品 1 x 大床
  • 景色: 位于城市边
  • 大部分的住宿: 阳台

酒店位置

南京索菲特苏宁银河酒店

山西路9号, 江苏省
210009 南京
中国

GPS:32.067501, 118.772475

电话
传真 +86 25 8371 0505

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  127 评论

TripAdvisor 评级  4.5/5  2,241 评论

Poor Service and Staff don't speak English

Tripadvisor 评级 2.0/5

andyseow2024 Couples - 经 TripAdvisor 认证的评论

Hotel is relatively new and comfortable. But service was really poor. From check in to the Lounge, none of the staff was able to speak English. At the lounge, my Platinum membership was totally useless and got me nowhere!

Unreasonable deductions, very bad experience

Tripadvisor 评级 1.0/5

XiaoruiLiang 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel service attitude is very poor, deducting money at will, the overall experience is very bad !!! I booked this hotel on October 3rd and 4th. The hotel called me before I checked in and told me that I was not feeling well (I was still seeing a doctor that day) and might not be able to check in. The hotel said ok, hope I get well soon, and colleagues will follow up later. I think the hotel will help me cancel the reservation. But this is not the case. The hotel did not help me cancel the reservation, nor did they contact me on October 3rd. They just deducted the money from me. I only found out about this when I checked my credit card bill yesterday. The hotel made the following mistakes. 1. The hotel said it would record my physical discomfort, but it did not record it and did not follow up. 2. The hotel did not follow up on the day when it did not find out that I checked in. 3. The hotel even issued a full room notice on the day. If I did not check in, how could it be full? Is it deceiving consumers? Based on the above reasons, I ask the group to investigate this matter and criticize and educate the people involved. This is not an ordinary hotel, but a Sofitel hotel. There should be high-quality services here, not such a bad experience. I hope to get an apology and refund from the hotel as soon as possible.

Nice and friendly staffs

Tripadvisor 评级 5.0/5

Gingcong S 经 TripAdvisor 认证的评论

It is wonderful hotel with high quality. The breakfast and dinner all very delicious. The room is very big and beautiful. the bed is comfort. The wash room is luxe.The reception are friendly. The location is closed Metro station and the bus station. The executive lounge is nice deco and service very good. I hope to stay again when I visit Nanjing.

专业的服务

客户意见评级 4.5/5

Eric T. 朋友住宿 - 所有已确认评论

当我们退房时，把手机落在房间，就离开酒店。当我们觉醒回到酒店时，柜台服务员认得是我们掉落在房间，就给了我们。这让人感到好像在家的感觉一样。。。

服务态度很好

客户意见评级 5.0/5

Zzzzzz 单人住宿 - 所有已确认评论

服务态度很好,遇到的小问题都能很快的解决

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 4,097 评论 9.4/10 位置
  • 7,806 评论 8.8/10 房间
  • 9,392 评论 9.1/10 服务
  • 70 评论 5.2/10 上网
  • 2,077 评论 8.4/10 清洁度
  • 1,900 评论 9.1/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。