Novotel Tunis 4성

고객 평점 (ALL 평가) 4.3/5 886 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Tunis - Image 1
Novotel Tunis - Image 2
Novotel Tunis - Image 3
Novotel Tunis - Image 4
Avenue Mohamed V, 1002 TUNIS, Tunisia

호텔설명

호텔 추가 정보

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

숙박

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호텔 위치

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

GPS:36.811634, 10.184235

전화
팩스 +216 71 832 555

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  886 리뷰

TripAdvisor 평가  3.9/5  526 리뷰

A drastic decline in quality and service

트립어드바이저 평점 3.0/5

Scenic09841367838 비즈니스 - TripAdvisor 인증 리뷰

This is my 4th time staying at Novotel Tunis Mohammed V. While the staff are nice and helpful as always, I believe that the quality of rooms and the service has deteriorated drastically. I had problem with the WC closet which was leaking water. After reporting the problem, someone came to check but explained that it would take time to fix it and left and I wasn’t offered to change the room afterwards. Water was being wasted during my whole stay of 5 nights. The menu at the restaurant was very poor and had very limited choices. The breakfast had no choices and I was forced to have my breakfast everyday outside as I didn’t believe that it was worth paying the extra for it. Same for dinner when I wanted to have something there but I was very limited in choices that I had to eat outside everyday day. I really recommend the situation to be reviewed and the service to be improved. I have been staying there for 2 years and each time I visit Tunisia for business and it is a pity to see such decline in service. You can check my comments from 2023 to see the difference. I really don’t like changing my hotels but I will be forced to if I find the situation the same the next time I visit.

Review only based on lack of responsiveness

트립어드바이저 평점 1.0/5

Quest11072994453 TripAdvisor 인증 리뷰

First Impression is the Last Impression. I've never stayed here, however, I can already sense that my experience would have been far from satisfactory. The hotel’s service left much to be desired, particularly in terms of communication. Lack of Responsiveness is one of the Hotel's major issue. It's failure to answer phone calls and emails despite multiple attempts to get in touch for both pre-arrival queries and in-stay requests, I received no response. This lack of communication is unacceptable, especially for a hotel that positions itself as a mid-range to premium option.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT

위치가 좋음

고객 평점 3.5/5

곽. 비즈니스 - 전체(All) 통지 확인

나름되로는 좋은 호텔이었습니다.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

멋진 숙박

고객 평점 4.5/5

Sukioo H. 비즈니스 - 전체(All) 통지 확인

데스크와 부페직원들 서비스가 아주 좋았으며, 음식도 좋았습니다. 호텔위치도 좋았습니다

Dear Mr S. We greatly appreciate the time you spent to share your recent holiday experience at our Novotel hotel.We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manager

Amazing stay

트립어드바이저 평점 5.0/5

Scenic09841367838 비즈니스 - TripAdvisor 인증 리뷰

This was my second time staying at this place. It was again for business. As I wrote in my first review, amazing location close to everything (airport, city center…etc), amazing and helpful staff. We held a confer at the hotel this time and the staff were very helpful. The conference hall had everything we needed. It was clean and we found it ready before the kick off of our event which helped us a lot. We definitely stay there again. I think the only improvement can be having an option for included breakfast instead of charged as extra.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 119 리뷰 9.4/10 위치
  • 248 리뷰 6.6/10 객실
  • 384 리뷰 9.1/10 서비스
  • 6 리뷰 10/10 인터넷 가격
  • 149 리뷰 8.2/10 레스토랑
  • 114 리뷰 8.7/10 청결도
  • 114 리뷰 6/10 안락함
  • 105 리뷰 6.3/10 조식

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Tunis 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.