Mercure Rambouillet Relays du Château Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 339

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Opis

O hotelu

  • ALLSAFE

  • Ideally located next to the chateau

  • Bistro restaurant and stylish bar

  • Fitness room available 24 hours a day

  • 3 modular meeting rooms

Nasze pokoje

Lokalizacja hotelu

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 RAMBOUILLET
France

Pozycja GPS:48.645401, 1.819548

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Le Relays du Château

Le Relays provides a tasty and balanced cuisine suitable for everyone. Sit by the fireplace on winter evenings or on our new lounge terrace for dining, relaxing or just for a drink.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 339

Ocena TripAdvisor  4.0/5  Liczba opinii: 706

Nice location but eat out

Ocena na stronie TripAdvisor 5.0/5

Ben G Rodziny - Opinia zatwierdzona w TripAdvisor

A good looking hotel at a reasonable price. Takes pets and in a great little town. Some lovely independent shops and eateries so a good place to lay your head. Didn’t eat here (poor reviews) as loads in the area but definitely would stay again. Saturday market in the summer opposite the hotel. To be recommended especially after our return experience NR Calais!

Disappointed

Ocena na stronie TripAdvisor 3.0/5

NicholasGlucksburg Rodziny - Opinia zatwierdzona w TripAdvisor

This experience was not a bad one, but also wasn’t great. The front of house staff were very nice but there was only one on-duty at once so checking in and out moved slowly. In the evening the bar staff seemed to be having some internal problems which might’ve been why we didn’t get any service. Finally, the breakfast options were a little bare, the fruit wasn’t ripe and it seemed like a free for all when going up to get food.

Breakfast early

Ocena na stronie TripAdvisor 2.0/5

rogerp246 Opinia zatwierdzona w TripAdvisor

Hotel is lovely but don’t buy the breakfast unless you get to it early. When we arrived, well within the opening time, most had gone. No fruit, baguette or croissants. Management just shrugged and said they were sorry. Euro 19 wasted on a coffee

Great location, poor service

Ocena na stronie TripAdvisor 3.0/5

Marcusjazz Couples - Opinia zatwierdzona w TripAdvisor

This hotel is right next to the Rambouillet chateau and gardens. It would be a great address if service was more professional. Check-in takes far too long and the reception area needs a rethink, as guests going from their rooms to the exit have to wade through arriving customers' bags and cases, which is quite unsafe. We wanted to have breakfast but there was a long queue of guests waiting to be served and staff clearly didn't know how to handle the situation. We went to a nearby cafe for breakfast and there was still a queue when we came back. So if you do book here, don't pre-pay breakfast as you might nit get it.

Bonjour Marcusjazz, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Rambouillet Relays du Château. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Alexandre adjoint de direction.

A Nice Experience

Ocena na stronie TripAdvisor 5.0/5

PinkPenguin2014 Rodziny - Opinia zatwierdzona w TripAdvisor

We had a nice stay in a Junior suite. Since we had our baby with us, it was a good idea to pay the small difference in price to have more space. Everything worked out ok. The sheets, towels and bathroom were clean. However, there were some old, easily removable stains, for example on wardrobe doors which made the room appear a bit dirty. The baby bed installed in our room was however so dirty that we didn’t want to use it and used our own instead. Breakfast was ok, I would have hoped some vegetables and hard cheese with bread, but appart from that it was ok. Staff was polite. We got a discount when booking the room, if we had paid the full price, I would have found the price-quality ratio a bit worse.

Dear PinkPenguin2014, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benoit - Deputy Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 375 Liczba opinii 5/10 Śniadanie
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  • 227 Liczba opinii 4.2/10 Czystość
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