Mercure Palermo Centro 4 gwiazdki

Odpowiedni pokój dla rodziny 3+1. Dobre śniadania. Miła obsługa. Dobra lokalizacja. Mozliwosc parkowania auta.

Podczas rezerwacji, nie było wyraźnie napisane że apartament jest na innej ulicy. Klucz do wejścia do budynku nie działał, potrzeba było kilka minut żeby wyjść z budynku. Recepcja wymieniła mi klucz. Pokój był w porządku

Widać, że meble w pokoju czy armatura w łazience trochę już przeszły, ale wszystko było czyste i schludne. Niedługo przydałoby się odświeżyć nieco pokoje. Standard typowy dla tego hotelu, wszystko co jest potrzebne na krótki pobyt jest zapewnione: mały zestaw kosmetyków czy czajnik i herbata. Pokój dwuosobowy na jedną noc, jak najbardziej polecam. Obsługa na recepcji uprzejma i pomocna.

It was a nice stay in the hotel, but it was below our expectations as we were waiting more of a 4 star hotel. the quality of the breakfast was poor. the room was very nice but there was a lot of noise in the morning

This was our first time at the hotel all was good except the AC didn’t work as good as it should have, we are going to stay there one time before heading back to the states let’s see if they can fix it!

Hotel well located, and personnel friendly. Rooms cleans, but air conditioning noisy and mattress sounded every time you moved. They were willing to change rooms but the hotel was full, and had to wait for next day to change it, but we had tours and did'' wanted to waste time.

The address of the hotel is perfect and the service offered by the staff very satisfactory, we can only recommend this hotel and we hope to be back soon, rooms are nice and everything very clean. Palermo is so wonderful and there is so much to see and experience and everything is reachable from this wonderful hotel. Tage Lysgaard

Staff very professional. Large and clean room. Modern design. Good location. Good price. Buffet breakfast could be more attractive (fruits ans local cakes). The family room - on a top floor 7 or 8 - is perfect with a large terrasse ! Just great

Można powiedzieć, że bezproblemowo. Małe uwagi: wbrew opisom w pokoju nie ma nic do przygotowania kawy i herbaty (opis włoski nic o tym nie mówi, ale polski i angielski tak). Poza tym wyposażenia bez zarzutu. Śniadanie anansowane od 6.30, autobus na wylot miałem tak, by wyjść z hotelu 6.50, ale nic nie było gotowe ... Opłaciłem z góry - niby wszystko, liczac na "fast check-out", ale trzeba było dopłacić "city tax" (tego nie było w opisie zamówienia). Żeby nie było wątpliwości - z pobytu jestem zadowolny, śniadania były dobre...

Czysto, schludnie, bardzo wygodny materac. Urozmaicone i apetyczne śniadanie. Przemiła i pomocna obsługa. Jedyny minus - hałasująca klimatyzacja (dziwny, nieustający dźwięk) utrudnia sen.

Not a 4 star hotel Very Basic breakfast, waiter seats guests in different areas, by their nationality Room had poor Air conditioning+ no ventilation in the bathroom+ bad smell from outdoor when trying to leave windows open Location was central city so lots of noise Waitress refused to serve us a bottle of wine at the bar after midnight Housekeeping very nice. Room very clean. Reception good. I ordered pasta at the restaurant- no taste

We were dumped in room 115 right next to a massive and viciously noisy access door serving the underground car park next to this hotel. It operated almost continuously from about 5:00am making sleep impossible! It was supposed to be a "superior" room and should have been carpeted - but it was not. There was no independent heating control during the day - the desk told us it was automatic and had to be turned off during the day ! The worst issue is that there were 7 free superior rooms available that night so there was no need to dump us in 115. So "thank you" to the very experienced receptionist ( judging by her obvious maturity) for allocating 115 to two weary travellers in their 60s - ( maybe she thought we were not tech-savvy so could not cause any trouble). We are Accor Members of many years standing but will never use an Accor Hotel again. Breakfast was very good.

Pokój czysty, Przestronny. Posiłki na dobrym poziomie. Obsługa hotelu pomocna.

The location of the hotel is good, close to the old town. So one can easily walk to most sites in the old town. The hotel itself is the average quality standard for the rooms, facilities and breakfast. The reception staff is friendly and helpful. It is close to the airport bus stop at Politeama, about 10 mins walk away. The public bus stops are very near the hotel on the main road Via Roma. The area around it is safe.

okropny pokoj i okropna obsluga ktora nie chciala dokonac upgradu wynikajacego ze statusu platinum. sprzedany pokoj nie posiadal wyposazenia opisanego na stronie internetowej