格拉茨市美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 751 评论

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描述

酒店其他优惠

  • 位于格拉茨市中心,举步可至老城

  • 整个酒店都有免费无线网络

  • 公共收费停车场直通酒店

  • 桑拿房、红外线太空舱和健身区免费使用

  • 所有客房均配备空调。

我们的客房

酒店位置

格拉茨市美居酒店

Lendplatz 36- 37
8020 格拉茨
奥地利

GPS:47.075346, 15.430673

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

OMEGA

我们的 Omega 酒吧每天从上午 11 点至晚上 11:30 开放。您可在舒适的环境中度过夜晚时光,品尝小吃、冰镇啤酒或是我们葡萄酒窖中独一无二的杯装葡萄酒!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  751 评论

TripAdvisor 评级  4.0/5  1,059 评论

Good location

Tripadvisor 评级 5.0/5

Coollawyer96 Couples - 经 TripAdvisor 认证的评论

The location was very good and convenient to travel to the town. I had a good stay there and the free drinks was very useful

Dear Guest, Thank you for this great review. We are delighted to hear that your stay with us was enjoyable and that you found our location convenient for your travels around the town. It is great that the complimentary beverages added value to your stay, ensuring a refreshing and comfortable experience. Our central position indeed allows for easy access to the beautiful sights of Graz, and we are pleased that this contributed positively to your overall satisfaction. We look forward to welcoming you back soon. Kind regards, Caroline, Guest Relation Manager

Well situated, clean, bright, staff not welcoming

Tripadvisor 评级 4.0/5

Vittoria W 经 TripAdvisor 认证的评论

My husband and I stayed here to be close to the train station. We took a cab at a cost of 7 euros one way. Bed and pillows were comfortable and bathroom well equipped. We did not purchase the buffet breakfast because of the high cost but it appeared to have a large variety of items. We found the cost of our rooms a bit high as well. But both room and common areas were clean and bright. Our only complaint was the check in staff which did not present themselves to be welcoming, friendly and helpful. We had to ask about where we could go for supper and were told of two restaurants close by. What the agent didn’t tell us (or offer to do) was the restaurant required reservations. The next morning there was a farmers market in the plaza nearby. Might have been nice to have been told so we go and find a breakfast place there. We did fin one in a bakery. We picked that one because it was busy so we figured it must be good. And the cheese danish and cappuccinos were delicious and less costly than the hotel breakfast. More authentic too.

Dear Vittoria, We would like to thank you for this review about your recent experience in our hotel. Providing our guests with high standards of service is of the utmost importance to us and we are also glad to hear that you had a good night's sleep. We are sorry that you felt the level of service delivered was not that expected and rest assured that this critical feedback will be followed up with our team. We are, nevertheless, pleased you found our location convenient for your needs. We hope to welcome you back. Best wishes, Caroline, Guest Relation Manager

位置不錯!交通配套方便!

客户意见评级 4.0/5

Marco T. 单人住宿 - 所有已确认评论

酒店鄰近主要景點,巴士站和輕軌都近在咫尺,出入方便!

Dear Marco, Thank you for taking the time to review your recent stay. We are glad that you found our location convenient with easy access to transport options. We are very sorry that due to the unusually hot weather we are experiencing at the moment, your stay with us was not as agreeable as it could have been. Your satisfaction is of utmost importance to us We hope to welcome you back. Best wishes, Caroline, Guest Relation Manager

Love staying at the Mercure. They make you feel welcome

Tripadvisor 评级 5.0/5

Bubbleshazza 经 TripAdvisor 认证的评论

The Mercure in Graz .is a lovely clean hotel beautiful staff nothing to much for them .Room are fab .you couldn't ask for anymore. I can't wait to go back there .hopefully next year or the year after.

Hi there, Thanks for reviewing your visit. We're thrilled to hear that you found our hotel clean and our staff welcoming. It's wonderful to know that you enjoyed the beauty of our rooms and felt well taken care of. Your anticipation to return is the highest compliment, and we eagerly look forward to welcoming you back, whether it's next year or the year after. We look forward to your next visit. Best regards, Caroline, Guest Relation Manager

Nice hotel

Tripadvisor 评级 4.0/5

354huguess 商务住宿 - 经 TripAdvisor 认证的评论

This Mercure hotel is very well located in the heart of the city. Rooms are like the Mercure standard and the cleanliness is well at that location. Breakfast buffet is fine, you can find everything you want and need. Only things to be ameliorated could be the sometimes high price.

Dear Hugues, Thank you for taking the time to share your review. It is nice to know that you enjoyed our breakfast and strategic location, however, we regret that our pricing did not meet your expectations; while we try to keep our rates competitive they can fluctuate according to demand. We look forward to welcoming you again. All the best. Caroline, Guest Relation Manager

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其他网络用户评价我们的酒店

  • 550 评论 9.4/10 位置
  • 651 评论 7.5/10 房间
  • 493 评论 8.7/10 服务
  • 12 评论 9.3/10 上网
  • 476 评论 8.9/10 早餐
  • 239 评论 7/10 清洁度
  • 124 评论 6.3/10 氛围
  • 99 评论 6.6/10 食物

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