Hotel Mercure Caen Côte de Nacre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 651

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Hotel Mercure Caen Côte de Nacre - Image 1
Hotel Mercure Caen Côte de Nacre - Image 2
Hotel Mercure Caen Côte de Nacre - Image 3
Hotel Mercure Caen Côte de Nacre - Image 4
2 Place Boston, Citis, 14200 HEROUVILLE SAINT CLAIR, France

Opis

O hotelu

  • Private, enclosed, free car park

  • TV with Chromecast

  • 100% air-conditioned hotel and fitness room

  • Cuisine based on fresh, regional products

  • New outdoor terrace

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Caen Côte de Nacre

2 Place Boston, Citis
14200 HEROUVILLE SAINT CLAIR
France

Pozycja GPS:49.212166, -0.356508

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE BABYLONE

Our Chef offers you a cuisine made from fresh, regional products. This summer, benefit from our new outdoor terrace.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 651

Ocena TripAdvisor  4.0/5  Liczba opinii: 482

Waste of time

Ocena na stronie TripAdvisor 1.0/5

savassarioglu Opinia zatwierdzona w TripAdvisor

If you're not an EU citizen or if there are non-EU citizens in your group, I highly recommend you to avoid this hotel because you will be asked to fill lengthy forms, which is not the case in other hotels.

Dear SAVASSARIOGLU, Thank you for your comment. We are sorry for your disappointment with our check-in procedures. But this is indeed a formality, normally obligatory, and we are not responsible for the negligence of our hotelier colleagues. Sincerely, Marion, front office manager

This is not where you want to stay

Ocena na stronie TripAdvisor 1.0/5

AlaskaMomofTwo Opinia zatwierdzona w TripAdvisor

This hotel is more like a Super 8. It is located in a business district with no restaurants within walking distance and there is a train that passes by a few blocks from the hotel that goes into town. After a long day of sightseeing and the darkness, it is unreasonable to have to find the train, pay the fare, find a restaurant and then get back to the hotel. The hotel does have a restaurant and our first dinner was included in the tour. Fourteen of us tried the dinner and the only thing eatable was the dessert. When asked the next day who wanted to reserve a table at the hotel restaurant for dinner, not one person in our group reserved. Now we are searching the internet for the closest restaurants in the area only to find out no taxi's will come so far out of town. We were there three miserable nights and ended up buying snacks during our tours and eating them in our room for dinner while we watch tv that all in French. Some of our tour companions were in rooms with no or broken tv, so I guess that was a bonus. We have stayed in quite a few Mercure hotels that were fine. Stay away from this one. We were traveling with SmarTours on the Heart of France tour. Several of us have complained to them about this hotel but it is once again offered on their 2023 tours.

Dear AlaskaMomofTwo, We thank you for your comment...6 months after your stay. Further to this one and those you post on other hotels of your trip, we understood that you did not enjoyed it at all. We are sorry for you, but if you want to be refund by the travel agency, there is other way than discredit hotels and restaurants more than 6 months later. We are a four star hotel, we offer television in ALL our rooms, and there are ALL functional. we accept criticism, preferably well-founded, but not lies. Sincerely, Marion, front office manager

Our stay

Ocena na stronie TripAdvisor 5.0/5

1969Dco Couples - Opinia zatwierdzona w TripAdvisor

We will definitively welcome back. Very good connection to Ouistreham and Caen. Very quit place.Good services. Great accommodations. Very friendly staff. Great Cleanliness and sleep quality. And much more positive feedback...

Wonderfully accommodating!

Ocena na stronie TripAdvisor 5.0/5

Mayo0614 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

As part of the organization I volunteer with, Best Defense Foundation, we took a group of WWII veterans to Normandy for the 78th Commemoration of D-Day and stayed here. The staff of the Mercure was incredibly friendly, welcoming and attentive to our group’s every need. We were a large group, but they never made us feel like it was a daunting task to take excellent care of us! From the front desk, to housekeeping and breakfast in the lounge, each interaction was service with a smile. With sincere appreciation, we look forward to our next stay!

The worst Mercure I have stayed in…

Ocena na stronie TripAdvisor 1.0/5

khodadadkavad Couples - Opinia zatwierdzona w TripAdvisor

The hotel is a scam. By creating a presentable lobby, it has managed to pass itself as a Mercure, which gets a 4* rating in France. But the rooms, the corridor, and the bathroom is smelly, dilapidated, and is falling apart. Dirty, disgusting carpet in the room. Even touching door knobs makes you feel dirty. The corridor leading to the rooms is falling apart, paint chipping off the walls and broken doors and windows. The room is just dirty and cheap, more like a 1 star hotel. The bathroom was bearable, but still had an old toilet and the sink area was dirty. Downgrade this to Ibis Budget.

Dear Khodadadkavad, Thank you for taking the time to write to us following your stay. We are surprised by your remarks, which we find quite extremist. Our rooms and common areas are cleaned thoroughly every day by our housekeepers. They work hard to provide you absolute comfort and talking about unsanitary conditions and poor hygiene is irrelevant and disrespectful to their work. Perhaps this is a feeling in relation to the decoration, but it remains subjective. Regarding the bedding, this is the latest generation Mercure range, which we changed less than three years ago. We are sorry if our hotel does not meet your requirements. Sincerely, Jean-Yves GUTH, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 115 Liczba opinii 8.6/10 Lokalizacja
  • 316 Liczba opinii 6.3/10 Pokój
  • 314 Liczba opinii 8.6/10 Obsługa
  • 6 Liczba opinii 3.3/10 Internet
  • 149 Liczba opinii 8.7/10 Śniadanie
  • 100 Liczba opinii 6.7/10 Czystość
  • 59 Liczba opinii 5.9/10 Klimat

Zarządzane przez Trustyou

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