Mercure Grand Hotel Seef - All Suites bintang 4

The best thing in this hotel is the location, Ahmed the manager gave me a good offer for stays more that a month, and he provided washing machine inside the room plus free pickup from the airport, but unfortunately the rooms need to renovate, bedsheets and towels are dirty, didn't get shampoo and conditioners for almost one week, but after I informed them they started to add them, one day he didn't even add a towel so I asked the cleaning boy to add one for me, he said I'm sorry mom we don't have!!!! then I told him its a hotel not apartment go get me one, kitchen is empty I asked them to bring some plates, cups and a pan, Lastly they don't clean the plates and pan nicely

The Mercure is ideally situated near several malls with good restaurants. The staff all provided great service and made your stay easy. During period of COVID there was good housekeeping and the room service was really good with an excellent choice of well prepared good value meals.

The hotel has an excellent location, A large shopping mall is right behind the hotel, The hotel also has a nice restaurant and a professional and friendly staff. The hotel provided what I need during my travel, I will be staying in this same hotel next time I am in town,

Dear respected dear, I would like to thank the hotel management for the worst of the night in the history of my life, as it is no secret to you that I did not receive any respect and appreciation from the moment I entered to the moment of my exit, neither from the receptionist, nor from the manager, nor from the room service, I entered the room and had many stains on the bed And dirt, several teeth cleaning was requested and it was not delivered for more than 45 minutes and I spoke with the manager personally to inform him of what happened but without regard to me and the simplest rights I did not receive from the hotel management such as not to mention the style of communication with the employees

I had a nice comfortable stay at Mercure Grand Hotel Seef. I was upgraded to 2-bedroom suite, which was very nice. The breakfast was much better than last stay, they had added huge variety of food items; and staff was very efficient & courteous. The check-in & check-out was very smooth along with parking available inside hotel. The only problem I had was with the biker gangs who assemble near the hotel vicinity on weekends, and its disturbing in the early morning.

Very good hotel. Everything was perfetto. Very good quality/price. Very good position. Very large room. Very good breakfast. Nothing else to add because I spent only one night. I don't know when I'm obliged to write 200 charachters !!!

The location of the hotel is excellent, since it is near to Seef Mall that has Cinco two cinemas and near to diversity of food restaurants at Al-Aali mall. The kitchen equipment are less than adequate.

from the check-in till check out ..... my room was not ready !! the room not clean very well !! no communication between hotel and restaurant that include my booking !!! the items at room was very dirty and old !!! it was below my expectation !!!!

Really large room, good facilities, large comfortable bed, good seating area with TV showing good selection of channels. Close to shopping malls. 20 mins from airport. Pool area closes at 5 pm thought, a little early.

The hotel location is great however the rooms are tired and checkin was slow. I did not use the restaurants as there are many options close by or the the gym. The price was competitive and would likely stay again

Clean rooms and bathrooms, Prompt service at check in and check out, Good ambience of the hotel in general, Good Location towards the city centre. Easy pick up and drop facility from the airport was provided at good rates.

The room was actually a 2 bedroom appartment - quite spacious for one single person :-)overall, good facilities and service. The plugs were GB style, so, make sure you have an adaptator. Breakast with wide variety of food - staff nice and accommodating.

Nice, clean and spacious room. Conveniently located close to two big malls if you are into shopping.The room was clean and staff quite supportive. Hotel style and furniture were a bit outdated and complimentary products in the bathroom a bit below the overall standard.Furthermore, I missed some minor gems (USB port to recharge your mobile phone, universal sockets, switch to control lights of the room from the bed...).The overall impression is positive though. Quite a comfortable stay.

Great breakfast, huge room. Gym is small but with all you need, I was in low seasons so no problem to find place. Behind the hotel few goods restaurants but all Seef area is very quite, no clubs or nice bars.

Beautiful Suites. 2 Bedroom Suites are vaste and well decorated. We liked Breakfast Buffet that had a wide variety of tastey food every morning. Swimming pool on the top roof is nice for the kids, but Jaccuzzi was not working efficiently during our stay. Polite Friendly Receptionists especially Ahmed. Geographic situation was excellent :-)