ホテルプラザ ビアリッツ プラージュ - ハンドリトゥンコレクション 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,169 件のレビュー

ベストレートをお約束
ホテルプラザ ビアリッツ プラージュ - ハンドリトゥンコレクション - Image 1
ホテルプラザ ビアリッツ プラージュ - ハンドリトゥンコレクション - Image 2
ホテルプラザ ビアリッツ プラージュ - ハンドリトゥンコレクション - Image 3
ホテルプラザ ビアリッツ プラージュ - ハンドリトゥンコレクション - Image 4
10 avenue Edouard VII, 64200 ビアリッツ, フランス

説明

ホテルのその他の情報

  • シックでモダンなブティックホテル。環境に配慮し、グリーンキー 2025 の認証を取得しています。

  • ビーチの向かい側にあるダウンタウンエリア。屋外の専用駐車場（空き状況によりご利用いただけない場合もございます）。

  • 改装済みのエレガントな客室、モダンな快適性：ネスプレッソ/紅茶/コーヒー/Chromecast。

  • 地元の食材を活かした朝食ビュッフェと、海の見えるシックなバー「Plaza」。

  • バー「Plaza」の専用コ ワーキングスペース、ミーティング施設/セミナールーム

当ホテルの客室

ホテル所在地

ホテルプラザ ビアリッツ プラージュ - ハンドリトゥンコレクション

10 avenue Edouard VII
64200 ビアリッツ
フランス

GPS:43.482804, -1.558653

電話番号
ファックス +33 5 59 22 22 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BAR DU PLAZA

ロマンチックなフレスコ画の下で、ビアリッツのバーから海を眺めましょう。テラスで、クリーミーなホットチョコレート、さわやかな特製カクテル、またはスイーツとセイボリーの各種メニューをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,169 件のレビュー

トリップアドバイザーの評価  4.4/5  75 件のレビュー

2025エクセレンス認証

Unbelievable views over Biarritz beach. Phenomenal location

トリップアドバイザーの評価 5.0/5

davidsI4816UZ トリップアドバイザー認証口コミ

We were lucky enough to have the best room in the hotel room 306 the view over Biarritz beach were worth every penny.. Yes you pay for the view, but it’s probably the only time you’re going to be there…Just do it..

Dear Sir, Thank you so much for your wonderful review! We’re thrilled that you enjoyed the breathtaking views from room 306 and made the most of our exceptional location right by Biarritz beach. It’s always a pleasure to know that our guests feel their experience is truly worth it. Your enthusiasm means a lot to us, and we hope you’ll have the chance to return for another memorable stay, whether it’s a once-in-a-lifetime visit or the beginning of many more! Yours sincerely, Thuy VU General Manager

Fantastic hotel 100% recomend

トリップアドバイザーの評価 5.0/5

Helena S トリップアドバイザー認証口コミ

Stayed for one week, Hotel is beautiful art Deco design, clean,fresh,inviting, spacious rooms,everything you need is there, staff are absolutely incredible, warm,welcoming friendly, nothing is to much trouble, wonderful selection of breakfast items,& drinks available, great location for buses, beach & town .definitely recommend, & would stay again

Dear Madam, Thank you so much for your wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us at Hôtel Plaza Biarritz Plage. It means the world to us that you appreciated our Art Deco design, spacious rooms, and the warm hospitality of our team. We’re thrilled that our breakfast selection, location, and overall atmosphere made your visit so memorable. Your kind words are truly motivating for all of us, and we can’t wait to welcome you back for another fantastic stay by the beach. Yours sincerely, Thuy VU General Manager

Do not stay here on a hot day

トリップアドバイザーの評価 1.0/5

Rob M トリップアドバイザー認証口コミ

If you are going to stay in the hotel, make sure you do not stay on a hot day, because the air-conditioning system in the Plaza Biarritz is not fit for purpose. The air-conditioning stopped working in my 11-year-old daughter’s room and she collapsed due to overheating during the night as the room got so hot. We had to rush her to the emergency hospital doctor’s at 6am. Thank goodness for the Air France crew who happened to be in hotel reception who have her some medication to help! At the time the hotel was full, the manager was very apologetic, who gave us one single camp bed, but we were not moved for the next night. Suffice to say, the air-conditioning stopped working again, and I got hardly any sleep. On the third night, they moved my wife and daughter to another room, but this time the air-conditioning in the first room (we had two rooms) stopped working. Most of the staff we spoke to, the maintenance and air-conditioning engineers (we saw them) all agreed that there was an issue with the air-conditioning. It seems guests at the hotel have a lot of problems. It was very clear to us that it is old and unstable, and needs replacing. What made our situation worse was the manager then offered to discount a third off one of the rooms for the duration of the stay, which we thought was fair considering we had practically no sleep at the hotel. However, it turned out he had lied to us, because as soon as we left, his boss overruled him, with a 15% off one night of one room offer. Eventually he relented and gave us 50% off just one night of one room, despite we had hardly slept because of the issues. His attitude was appalling, and he even told us we should be grateful that we had a bed! He behaved as though we were refuges, not guests paying a lot of money for a supposed four star hotel! He even claimed that he had spoken to my 11-year-old daughter and that she had told him she was fine. This I found extremely disturbing as he did no such thing. He did not speak to her and I question what made him claim this. The whole experience was appalling, and it seems that money is the driving practice with this hotel, with profit coming before guests. The manager’s emails all ignored the points I raised and the gaslighting from them was incredible - constantly trying to change the facts. I suspect there will be some sort of excuse reply from them below, but don't believe a word. We couldn’t wait to leave.

Deceiving advertising, poor service

トリップアドバイザーの評価 2.0/5

Guide822102 トリップアドバイザー認証口コミ

I am very disappointed in my recent stay at Hotel Plaza Biarritz Plage. First, we were unable to check-in early, which is fine, but they told us to come back at the normal check-in time of 3pm. By 3:30pm, our room was still not ready. Then when we were finally able to get into our room, which was advertised as a Deluxe Room with Ocean View, it was extremely disappointing to see that our room directly faced into another dilapidated hotel -- NOT an ocean view unless you opened the doors and craned your head around to see a sliver of water through buildings and a casino. The service was also bad. Cleaning staff did not take our dirty towels which were on the floor of our room, nor the dirty coffee cups and champagne glasses. They also left some cleaning supplies in our bathroom. It's clear they do not do checks of each room to ensure they have cleaned properly. While the overall hotel is cute and has a nice boutique vibe, it did not live up to the $550 USD per night that we paid.

Paradise

トリップアドバイザーの評価 5.0/5

ailzgleeson Couples - トリップアドバイザー認証口コミ

Absolutely Devine stay at this hotel. Beautiful decor and the staff were so friendly, welcoming and helpful . The hotel is spotless and a few steps from the beautiful beach. The location is so central to all the shops, bars and restaurants. We had a fantastic stay and will 100% return.

Dear Madam, Thank you so much for your beautiful words. We’re absolutely thrilled that your stay at Hôtel Plaza Biarritz Plage felt like paradise and that you enjoyed everything from our elegant decor and spotless rooms to our central location just steps from the beach. It’s especially rewarding to hear that our friendly and welcoming team helped make your experience so memorable. Knowing that you plan to return means the world to us. We’ll be waiting with open arms for your next visit to Biarritz! Please accept our highest regards. Thuy VU General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 537 件のレビュー 9.5/10 ロケーション
  • 655 件のレビュー 7.9/10 客室
  • 718 件のレビュー 9.2/10 サービス
  • 306 件のレビュー 7.7/10 快適さ
  • 276 件のレビュー 8.5/10 朝食
  • 173 件のレビュー 8.6/10 設備
  • 134 件のレビュー 7.6/10 清潔さ
  • 85 件のレビュー 5/10 料理

Powered by Trustyou

周辺の他の施設

ビアリッツのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。