Mercure Ле-Ман Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 510

Гарантия
лучшей цены
Mercure Ле-Ман Центр - Image 1
Mercure Ле-Ман Центр - Image 2
Mercure Ле-Ман Центр - Image 3
Mercure Ле-Ман Центр - Image 4
19 rue Chanzy, 72000 ЛЕ-МАН, Франция

Описание

Особенности отеля

  • Находится в центре города

  • Частная охраняемая автостоянка

  • 5 конференц-залов для семинаров

  • Фитнес-зал

  • Работают ресторан и бар

Наши номера

Расположение отеля

Mercure Ле-Ман Центр

19 rue Chanzy
72000 ЛЕ-МАН
Франция

GPS:48.001888, 0.202744

Телефон
Факс +33 2 43 40 22 31

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

RESTAURANT

Наш шеф-повар предложит вам меню с блюдами сезонной и домашней кухни. Наш ресторан закрыт по субботам и воскресеньям.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 510

Рейтинг TripAdvisor  4.0/5  Отзывов: 838

A shadow of what this hotel could be.

Примечание: Tripadvisor 3.0/5

jon23454 Реальные отзывы TripAdvisor

A beautiful 'belle epoque' hotel sadly let down by its bedrooms and a strangely industrial restaurant. My room was old, lacking amenities (power sockets, safety accessories such as a non slip mat for the shower, only one chair in a double room and no desk light) and was in need of serious renovation. The lift did not operate correctly from our floor (apparently due to a missing part!). The restaurant named 'Shalimar' I assume after the 16th Century Shalamar Gardens in Lahore, renowned for their beauty, is a dark and depressing place with a steam punk industrial theme - so a bit of a mismatch there - however the food served was good. This beautiful 'grande dame' of a hotel deserves better and is certainly ready for a thoughtful refurbishment.

Dear, Thank you for your feedback. We truly appreciate your detailed review and are sorry to hear that certain aspects of your stay did not meet your expectations. While we take great pride in the hotel's historic charm, we understand the importance of modern amenities and comfort, and your comments regarding the room’s condition and facilities will be shared with our management team for consideration. Regarding the lift issue, we sincerely apologize for any inconvenience caused and are actively working on resolving it. As for the Shalimar restaurant, we acknowledge your perspective on its decor and will take your feedback into account while maintaining the quality of our foods, which we are pleased to hear you enjoyed. We genuinely value your insights and hope to welcome you again in the future, perhaps after some of the improvements you have suggested. Regards Mr DOGUI General Manager

Very average Mercure Hotel

Примечание: Tripadvisor 3.0/5

Ferrisbueller74 Couples - Реальные отзывы TripAdvisor

Really tired hotel and not really what I’d expect of the Mercure brand. Everything about the Hotel was run down. Very few staff were available on our visit and bar was closed early when we fancied a night cap. Such a shame but much better options in Le Mans.

Dear, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mr DOGUI General Manager

A hotel in a beautiful building but with tired rooms

Примечание: Tripadvisor 3.0/5

Mike A Реальные отзывы TripAdvisor

A lovely building with great underground car park but the hotel is tired and in need of a makeover. Positively our privilege room had plenty of space and a great shower but had no individual air conditioning and antiquated lighting system. The restaurant was shut but that was not an issue as it is an internal space without external light and so is quite stuffy and claustrophobic. Breakfast was there and it was average for a Mercure. There is also a small bar adjacent the restaurant with limited seating and it was not attractive to us at all.

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Mans Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr DOGUI General Manager

Avoid

Примечание: Tripadvisor 1.0/5

sandrine0 Friends getaway - Реальные отзывы TripAdvisor

The staff was amazing, I will say that. The hotel itself, however, needs to be gutted and renovated. The entire place is musty, and our room was so old no amount of cleaning would have helped it. The carpet was old and stained, the bathroom had a slight smell of urine. We had picked the hotel because of its location and the fact it had a gym, but given how old and consequently unhygienic the place was I didn’t even try the gym. Avoid if at all possible.

Feels like a hotel of a bygone age.

Примечание: Tripadvisor 5.0/5

David K Реальные отзывы TripAdvisor

From the look of it you would think this was one of those 'fin de siecle' Hotel Continentals but it is actually a former insurance headquarters! Despite that it does have the feel of that sort of place. Excellent reception staff, comfortable rooms, an excellent if expensive breakfast and a choice of secure open or covered car parking. About a five minute walk up hill to the main square and a few minutes further to the pedestrian streets.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 294 Отзывов 9/10 Расположение
  • 431 Отзывов 7.4/10 Номер
  • 425 Отзывов 9.3/10 Сервис
  • 5 Отзывов 7.1/10 Интернет
  • 229 Отзывов 8.6/10 Завтрак
  • 102 Отзывов 4.4/10 Еда
  • 80 Отзывов 7.2/10 Чистота

В сотрудничестве с Trustyou

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