Novotel Ле-Ман 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 883

Гарантия
лучшей цены
Novotel Ле-Ман - Image 1
Novotel Ле-Ман - Image 2
Novotel Ле-Ман - Image 3
Novotel Ле-Ман - Image 4
Bords de L'huisne, Boulevard Robert Schuman, 72100 ЛЕ-МАН, Франция

Описание

Особенности отеля

  • Терраса и бассейн с подогревом в самом центре ландшафтного парка

  • Ресторан с видом на сад, бассейн и реку

  • Пять конференц-залов для ваших семинаров с числом участников от 10 до 150.

  • Chromecast во всех номерах для воспроизведения программ с вашего смартфона

  • Рядом с зоопарком Zoo de la Fleche

Наши номера

Расположение отеля

Novotel Ле-Ман

Bords de L'huisne, Boulevard Robert Schuman
72100 ЛЕ-МАН
Франция

GPS:47.990715, 0.231485

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LA CHICANE - BRASSERIE MAISON

Питайтесь как хотите и когда хотите. Мы предлагаем простые, вкусные и полезные блюда. Услуги кейтеринга предоставляются по первому требованию в любое время дня и ночи. Отдохните от повседневной суеты в ресторане, баре, на террасе или в своем номере.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.1/5  Отзывов: 883

Рейтинг TripAdvisor  3.6/5  Отзывов: 866

Ok if the price is right

Примечание: Tripadvisor 3.0/5

SteveC_and_family Реальные отзывы TripAdvisor

One night stop at an attractive price for this mid scale hotel. Hotel decor is dated with some noticeable stains on the room carpet but basic fittings and bathroom are ok. Staff friendly and a good night’s sleep

Hello, Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our friendly staff and the good night's sleep. We take note of your comments regarding the decor and cleanliness, as we continuously strive to enhance our guests' experiences. Best regards, Mara DESCHAMPS Director

Won't return here

Примечание: Tripadvisor 1.0/5

Kim D Реальные отзывы TripAdvisor

After 12hrs travelling we were relieved to get to our hotel for the evening and figured it'd be best to stay there for dinner rather than venture out. There was no understanding of my sisters GF allergies so she ended up with a very small piece of salmon and nothing else as there was no alternative for the sides she could not have. I ordered the chicken tenders which were so overdone and dry you couldn't eat them. We decided to have a drink at the bar and left majority of our meals but when getting there, there were 4 members of staff stood behind the bar and not one acknowledged us even when we said excuse me to get their attention. All in all we found them to be extremely rude and left earlier than intended the next day.

Hello, Thank you for taking the time to share your experience. We are truly sorry to read about the difficulties you encountered during your stay, especially regarding the lack of consideration for your sister’s allergies and the disappointing quality of your meal. Please accept our sincere apologies, as this does not reflect the standards of service we strive to provide. We are also sorry for the impression left at the bar. Your feedback will be shared with our team so that such situations do not happen again, particularly regarding attentiveness and allergy management, which are very important to us. We hope you will give us another chance to provide you with a much better experience in the future. Kind regards, Mara DESCHAMPS General manager

Avoid

Примечание: Tripadvisor 1.0/5

sarah B Семьи - Реальные отзывы TripAdvisor

The hotel room was dirty and worn out. Chairs and carpet heavily stained with I don’t know what. Room smelt of smoke . Toilet seat stained brown and orange . The room was absolutely freezing even though we set the heating to high . It was so cold we slept in our clothes and left the hotel at 4am . Avoid

Hi, We're truly sorry to read about your experience and sincerely apologize for the discomfort you encountered. Please know that this is far from the standard of quality and cleanliness we strive to maintain. Our hotel is entirely non-smoking, and our teams are trained to act quickly when a room does not meet expectations — including addressing issues with cleanliness, temperature control, and maintenance. We take your feedback very seriously and will immediately pass it along to the relevant departments to ensure corrective actions are taken. We hope you’ll give us another opportunity in the future to provide the level of comfort and service you deserve. Have a nice day, Mara DESCHAMPS General Manager

CHECK YOUR BILL !!!

Примечание: Tripadvisor 1.0/5

Rachel M Реальные отзывы TripAdvisor

We travelled via this hotel from France to Uk, so seven days apart. On the first occasion we asked for a wine list as the staff struggled to communicate wines and price ( in French ) their Chablis is hugely overpriced at 50€ a bottle… but they were unsure of other prices. We communicated this to the management. On our second visit after the same unclear answer to what wine do you have, we ordered the same wine we had paid 29 € previously only to be told it was also 50 € because it contained six glasses @11euros each 🤨 fortunately I have enough French to challenge this - showing our bill from 7 days prior. We also challenged the coffees we had not had 😬 CHECK YOUR BILL AND ASK FOR PRINT OUT . Staff are muddled and there is no attention to detail. Prices seem to be arbitrary and if you do not speak French you could well be in for a nasty shock. Oh and food is mediocre and very overpriced 🙄

Dear Rachel, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Enjoyable stay

Примечание: Tripadvisor 4.0/5

Q5043JGpaul Реальные отзывы TripAdvisor

OK the hotel doesn't look that amazing from the outside, but inside it is pleasant and welcoming. It has some quirks, for instance no actual reception desk so I asked someone who was studiously working on a laptop and it turned out they were checking people in! Also the 2 person lift is unusual in a family hotel! But, we found the rooms comfortable, even though we had some noisy kids staying in the room opposite. The restaurant was very good, good service, interesting menu. Bar was very good with a good selection of drinks, cocktails etc. The pool was excellent, we enjoyed using the pool and had a few drinks outside by the pool which was pleasant.. Breakfast was excellent, we enjoyed that. Staff were mostly very pleasant, all in all a nice stay that I would definitely consider again when in the area

Hello Sir, Thank you very much for your review of our establishment. We are delighted that you enjoyed your stay. We hope to welcome you again very soon and wish you a good day,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 212 Отзывов 7.7/10 Расположение
  • 605 Отзывов 5.4/10 Номер
  • 583 Отзывов 8.2/10 Сервис
  • 17 Отзывов 5.9/10 Интернет
  • 353 Отзывов 5.5/10 Еда
  • 250 Отзывов 4.3/10 Чистота
  • 237 Отзывов 7.3/10 Завтрак
  • 221 Отзывов 4.8/10 Атмосфера

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