Grosvenor Hotel Adelaide 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 2.760 Bewertungen

Bestpreisgarantie
Grosvenor Hotel Adelaide - Image 1
Grosvenor Hotel Adelaide - Image 2
Grosvenor Hotel Adelaide - Image 3
Grosvenor Hotel Adelaide - Image 4
125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australien

Beschreibung

Hotel-Extras

Willkommen im Grosvenor Hotel Adelaide. Im Herzen von Adelaides Innenstadt, ideal gelegen an der Kulturmeile North Terrace - gegenüber dem Adelaide Convention Centre und dem Casino, nur 8 Gehminuten vom Adelaide Oval entfernt.

Unsere Unterkünfte

Take advantage of our Flight + Hotel offers

Discover
Discover

Lage des Hotels

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australien

GPS:-34.922246, 138.596574

Tel
Fax +61 8 8407 8866

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere nicht erlaubt
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • 100 % Nichtraucherhotel

Frühstück

Nicht vertragliches Foto

Beginnen Sie den Tag mit einem leckeren Frühstück, das täglich im Erdgeschoss serviert wird. Genießen Sie Gebäck, Müsli, Toast, Joghurt, Obst, Saft, Tee und Kaffee.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  2.760 Bewertungen

Note Kundenmeinungen 2.0/5

Konrad S. Geschäftsreisende - Bestätigte Mitteilungen ALL

Hotel liegt sehr gut, Personal ist freundlich und hilfsbereit. Das Hotel ist allerdings sehr in die Jahre gekommen, die einfachen Zimmer sind richtige Absteigen und bieten weder echte Fenster noch Komfort, es gab nur einen Aufzug und das Waschbecken war eine Katastrophe. Nicht mal Preis/Leistung ist angemessen, wenn man den geringen Preisunterschied z.B. zum Intercontinental gegenüber betrachtet.

Dear Mr S., Thank you for taking the time to share your detailed feedback following your recent business stay with us at the Grosvenor Hotel Adelaide. I’m pleased to hear that you found our location convenient and our team friendly and helpful. However, I’m very sorry that your overall experience did not meet expectations, particularly regarding your accommodation. We understand your concerns about the condition of the room, comfort level, bathroom fixtures, and overall presentation. Your comments regarding room quality, natural light, cleanliness of soft furnishings, lift availability, and WiFi performance have been noted. These are important areas for us to review, and your feedback will be shared with the relevant departments as part of our ongoing improvement planning. I also note your comments regarding booking usability through the Accor ALL App, including the number of steps required, as well as your observations on value comparison. Insights like yours are valuable in helping us identify where the guest journey can be simplified and improved. We do appreciate your recognition of our sustainability efforts and your positive ratings for our team during arrival and departure. Thank you as well for your continued loyalty as an ALL Accor and Accor Vacation Club member. While I understand your concerns, I hope we may have the opportunity to welcome you back in the future and provide a more comfortable and modernised experience that better reflects your expectations. Warm regards, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Note Kundenmeinungen 4.5/5

Walter A. Alleinreisende - Bestätigte Mitteilungen ALL

Freundlich-hilfsbereit-zuvorkommend

Dear Walter, Thank you very much for taking the time to share your feedback following your recent stay at Grosvenor Hotel Adelaide. We are delighted to hear that you enjoyed our central location and found our team to be friendly, helpful, and attentive. Your kind recognition of our reception team is especially appreciated, and we will be sure to share your comments with them. We are also pleased that you were satisfied with your accommodation and the cleanliness of the hotel. At the same time, we thank you for your constructive feedback regarding the breakfast offering. We regret that it did not meet your expectations, and we will certainly review the variety and quality of our buffet to ensure it better reflects the overall standard of the hotel. Thank you again for your valuable feedback and for being a member of ALL Accor Live Limitless. We hope to have the pleasure of welcoming you back in the near future. Warm Regards, Namrata Assistant Night Manager Grosvenor Hotel Adelaide

Note Kundenmeinungen 2.5/5

Gabriele H. Paare - Bestätigte Mitteilungen ALL

Zimmer in 5. Etage hatte Fenster die an eine Garage erinnern. Blick nach draußen nur über das Bett möglich. Die Lüftung war permanent laut auch wenn der Ventilator aus war. Kühlschrank sehr laut. Der Schall von der Straße unüberhörbar. Ohne Gehörschutz kein Schlafen möglich.

Dear Gabriele, Thank you for sharing your feedback following your stay at Grosvenor Hotel Adelaide. We’re pleased you appreciated our central location near the railway station. However, we sincerely regret the discomfort you experienced due to room design and noise levels, including ventilation, appliances, and street noise. This is not the restful experience we aim to provide, and your comments have been shared with our team for review. We appreciate your feedback and hope to have the opportunity to offer you a more comfortable stay in the future. Warm Regards, Namrata Assistant Night Manager Grosvenor Hotel Adelaide

Note Kundenmeinungen 4.0/5

Vivien G. Paare - Bestätigte Mitteilungen ALL

Sehr zentral gelegen, etwas alt aber mit Charme. Das Frühstück war günstig und ausreichend und das Personal super freundlich. Das Zimmer war sehr gut ausgestattet.

Dear Vivien G., We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Namrata Daga Assistant Night Manager Grosvenor Hotel Adelaide

Note Kundenmeinungen 3.0/5

Charlotte G. Familien - Bestätigte Mitteilungen ALL

Hotel an Top-Lage, jedoch sehr in die Jahre gekommen. Da nützt es auch nichts, wenn man nur die Betten erneuert und es biz malt und Bilder aufhängt. Lifte sind alt und Flure und Teppiche sind abgewohnt. Frühstück ist spärlich und kann gänzlich weggelassen werden. Ist den Preis nicht wert. Wir als Familie haben uns arrangiert mit der Situation, waren nur zum Schlafen da.

Good afternoon Charlotte, Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with your stay, as this is not the experience we aim to provide for our guests. We understand that some areas of the property feel dated, and can see you've noticed some of the minor adjustments we have made like the fresh paint. Please know we are actively working on more impactful improvements, with carpets in the rooms and hallways currently in the process of being replaced, alongside other planned refurbishments. We also regret that our breakfast offering did not meet your expectations and will share this feedback with our team as we continue reviewing our offerings. I am truly sorry if your stay did not meet full expectations, however we hope we can have the opportunity to welcome you back in the future. Kind regards, Amelia Front Office Team Leader Grosvenor Hotel Adelaide

So bewerten andere Internetnutzer unser Hotel

  • 1.812 Bewertungen 9.2/10 Lage
  • 2.551 Bewertungen 5.5/10 Zimmer
  • 1.837 Bewertungen 9.1/10 Service
  • 21 Bewertungen 8.2/10 Internet
  • 1.350 Bewertungen 5.1/10 Komfort
  • 1.108 Bewertungen 4.8/10 Sauberkeit
  • 788 Bewertungen 2.4/10 Ausstattung
  • 594 Bewertungen 3.3/10 Stimmung

Mit freundlicher Unterstützung von Trustyou

Unsere anderen Etablissements in der Nähe

Alle unsere Hotels in Adelaide