ibis budget Charleroi Airport 1 звезда

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 720

Гарантия
лучшей цены
ibis budget Charleroi Airport - Image 1
ibis budget Charleroi Airport - Image 2
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33, Avenue Jean Mermoz, 6220 CHARLEROI, Belgium

Описание

Особенности отеля

  • Airport shuttle service available

  • Visit Brussels in less than an hour

  • Park, Sleep & Fly package on offer

  • Closed and secured car park

  • 100% non-smoking hotel

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Номер 1

Расположение отеля

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220 CHARLEROI
Belgium

GPS:50.474255, 4.482537

Телефон
Факс +32 71 37 44 67

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Курение на территории отеля запрещено

Завтрак

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 720

Рейтинг TripAdvisor  3.6/5  Отзывов: 1 005

It’s ok!

Примечание: Tripadvisor 3.0/5

MrVMalta Solo travel - Реальные отзывы TripAdvisor

Dear Guest, Thank you for this review concerning your experience at Ibis Budget Charleroi Aeroport hotel in Fleurus. We are pleased that you enjoyed our breakfast offerings and found our staff to be friendly and helpful. It is our aim to provide a pleasant dining experience from as early as 4am for guests with early flights, and we're glad you appreciated this service. However, we regret to hear that the walkability to the airport and your room experience did not meet your expectations. While our hotel is indeed close to the airport, we understand that the walking path may not be ideal for everyone, especially at night. For future convenience, we do offer a shuttle service starting at 4am until the last flight, which can be booked at a competitive rate. Regarding your room, we apologize for any discomfort the noise may have caused. Our rooms are designed to be functional and budget-friendly, and we take all feedback into consideration as we strive to improve our guest experience. We acknowledge that while our rooms are equipped with double-glazing to minimize noise, we also provide earplugs for added comfort. We hope you were able to appreciate the ease of access to Charleroi's historical centre and the convenience of our location near the airport, despite the aspects of your stay that were not to your satisfaction. We are hoping to welcome you back in the future. All the best. Brice BERNARD, Hotel Manager

Worst airport hotel

Примечание: Tripadvisor 1.0/5

Da1Ra1 Реальные отзывы TripAdvisor

Dear Guest, Thank you for taking the time to review your stay. We are deeply sorry to hear that your stay with us did not meet your expectations. Your comfort is our top priority, and we regret that you experienced issues with the room temperature. Our rooms are equipped with a ventilation system to freshen the air, and windows can be opened if needed. We apologize for any discomfort caused by insects in your room. Our housekeeping team takes great care to ensure cleanliness, and we will address this matter promptly. Regarding the noise disturbance, we strive to provide a peaceful environment for all our guests. Our windows are double-glazed to minimize external noise, and we have rooms at the end of corridors for guests seeking a quieter stay. Concerning our transfer service, we apologize for any misunderstanding. We offer a shuttle service by taxi to and from the airport terminal for €10 per transfer, accommodating up to 4 people. This service is provided to offer convenience to our guests at a competitive rate. We are sorry if this arrangement did not meet your expectations. We value your feedback and will use it to improve our communication about our services. We sincerely apologize for the delay in responding to your complaint. We have reached out to you directly regarding your concerns and to request information to assist with a refund for your stay. Your satisfaction is important to us, and we are committed to addressing the issues you've raised. We hope you will give us another opportunity to provide you with a more satisfactory experience in the future. Best regards, Christophe ARTELS, Hotel Manager

Great stay! Great Staff! A little pick-me up needed and lacks charm.

Примечание: Tripadvisor 3.0/5

Scottishgirl224 Реальные отзывы TripAdvisor

Dear Scott, Thank you for taking the time to share your review. We are pleased to know that your stay with us was a comfortable one. Your satisfaction is our greatest reward, and we would like to thank you for recognising our dedicated team members. We will be sure to pass along your compliments which will inspire everyone to keep up the good work. However, we endeavour to provide an excellent standard for all our guests and are very sorry this was not the case. We have taken note of your comment which will be addressed with our housekeeping team. We hope we will have the opportunity to see you again in the future. Best regards, Christophe ARTELS, Hotel Manager

Wouldn't go again

Примечание: Tripadvisor 2.0/5

Vilma V Couples - Реальные отзывы TripAdvisor

Dear Vilma, Thank you for taking the time to share your feedback, We deeply regret that your experience at ibis Budget Charleroi Aeroport did not match your expectations. We apologize for the discomfort you faced due to the odour in the bathroom. Our housekeeping team is dedicated to ensuring the cleanliness and hygiene of all rooms and facilities, and we are looking into this matter attentively. Additionally, we are disheartened to hear about the disturbance during your stay. We understand the importance of a restful night and we aim to provide a peaceful environment for our guests. Our reception is available 24/7 to assist with any in-stay concerns, including noise disturbances. Regarding the distance from the airport, we acknowledge that it may be inconvenient for some travelers, especially those on foot. To alleviate this, we offer a reliable shuttle service to ensure a smooth transfer to and from the airport. We regret to hear that your breakfast experience was not satisfactory. Please know that we strive to provide a plentiful and varied breakfast for our guests, and your comments have been noted for review with our breakfast service team to prevent similar situations in the future. Despite the challenges you encountered, we hope to highlight the convenience of our hotel's location, with a shuttle service that starts at 4 am to accommodate early flights, and our Park Sleep and Fly package, which includes room, parking for up to 15 days, and transfer services. We also offer a varied breakfast selection to start the day right, available from as early as 4:30 am on weekdays. We hope to welcome you back for a return visit. Best regards, Christophe ARTELS, Hotel Manager

Can't have better value near the airport.

Примечание: Tripadvisor 5.0/5

Francis V Реальные отзывы TripAdvisor

Dear Francis, Please accept our sincere thanks for this kind feedback. We are delighted to hear that you found our hotel to be the best value for money near the airport, and that you appreciated our clean and functional rooms. It's great to know that our sound insulation, comfortable beds, and friendly staff contributed to your enjoyable stay. We are also glad that you enjoyed our breakfast offerings. Thank you for recommending our shuttle service to and from the airport, which we strive to provide for the convenience of our guests. We appreciate your understanding regarding the occasional odours due to our location near the water, and we assure you that we are constantly working to improve our facilities and services. The entire team look forward to welcoming you back on a future visit. Kind regards, Christophe ARTELS, Hotel Manager

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Другие интернет-пользователи оценили наш отель

  • 2 206 Отзывов 8.5/10 Расположение
  • 1 987 Отзывов 4.7/10 Номер
  • 1 722 Отзывов 8.9/10 Сервис
  • 22 Отзывов 7.1/10 Интернет
  • 1 278 Отзывов 2.7/10 Комфорт
  • 659 Отзывов 7/10 Чистота
  • 518 Отзывов 7.3/10 Завтрак

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