Hôtel Mercure Abbeville Centre - Porte de La Baie de Somme 4 estrelas

We hadn’t intended to stop in Abbeville but car issues meant a 2-night stay. Hotel is great and very central for the town. Nice outdoor area for an evening drink and lovely restaurant. However it is the customer service that sets this hotel apart. Reception staff were amazing and really helpful given the problems with our car and made our stay much more pleasant. The coffee ice cream is pretty special too!

We thought we had booked a good hotel. the pictures showed a good idea of ​​what to expect. On arrival we were welcomed in the most friendly way by Beverly and a lady who spoke good English and spoke to us kindly. We thought the hotel was dated when we looked around, but that's not saying much. We did see that the maintenance was very behind what you can expect from a 4 star hotel. when we got to the room we saw a queen size bed and otherwise the room was far from neat and clean. It didn't feel right. Then requested a room with two separate beds. Well that was asking for trouble. The way to it was through a poorly maintained hallway and when we got to the room it was even worse. The doors were peeling and when we wanted to use the safe it turned out to be broken and not repairable. Not to mention that the air wasn't fresh there either. In short! walked up to the counter and kindly returned the ticket and I hope there are more honest reviews. 2 stars is more than enough for this hotel. € 180 for a room with breakfast, you can expect a bit more from that. Mercure hotel..... shame on you...!!!!!

The hotel is clean and well presented. The staff are helpful and attentive. There’s a lovely walk around a lake adjacent to the hotel. The menu was limited but fine for a one night stay. Breakfast was as you would expect in a Mercure hotel. We requested extra pillows before arrival but this request wan’t met.

This hotel is centrally placed, near to free car park Hotel has a lift, room was comfortable and clean Breakfast was lovely with plenty of choices to suit everyone. Dinner menu was disappointing as it was very limited

Booked on the strength of previous reviews, feel compelled to add some reality - have stayed at Mercure many times, this was by far the worst, in need of investment and staff in need of training and motivation. Convenient it may be a pleasure it most definitely is not! Much like Abbeville to be avoided.