Novotel Karlsruhe City 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 504 件のレビュー

Novotel Karlsruhe City - Image 1
Novotel Karlsruhe City - Image 2
Novotel Karlsruhe City - Image 3
Novotel Karlsruhe City - Image 4
Festplatz 2, 76137 KARLSRUHE, Germany

説明

ホテルのその他の情報

  • Optimal location in the center of the city

  • Spacious meeting area

  • Retail, Zoo, Art & Culture - All within walking distance

  • Attractive family packages and family rooms

  • Well-lit rooms

当ホテルの客室

ホテル所在地

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

電話番号
ファックス +49 721 3526100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  504 件のレビュー

トリップアドバイザーの評価  4.5/5  1,346 件のレビュー

2023エクセレンス認証

Novotel Karlsruhe City policies for use of Spa are not customer friendly

トリップアドバイザーの評価 3.0/5

k_rei2017 トリップアドバイザー認証口コミ

Would have given it 5 stars as rooms are good and breakfast buffet is excellent and even has free minibar, but the dogmatic policies and lies with regards to use of the spa is making that underserved as a place to relax. I was feeling too ill to go into the office as planned so wanted to use the sauna to get rid of my cold. It was 12.00 and it was luke warm. In the reception I was told the system turned on automatically at 16.00 and therefore nothing he could do. I asked for the manager and was made to wait for an hour while he was in meetings. I phone med and explained yes it was automatic and it would also require approval from corporate HQ to change that policy. The policy was defended with the cost of electricity a.o. I offered to pay the €1 cost of the electricity required to heat if for an hour (costs are €0.07/kwh today), but this was rejected. I told the manager I would write this review in order for HQ to take notice. At 16.20 I cam back to enjoy the Sauna which by then should have been automatically started by twenty minutes before. It was still not on. I phone reception who said they would send someone to start it, they arrived after 15 minutes and unlocked a door to turn it on manually so clearly the story about it being automatic and therefore difficult to turn on at specific times was a blatant lie! At 16.40 I was told a technician had been called as the staff apparently had not managed to manually turn it on. During the day I also tried to work from my room - I paid extra for premium wifi, but it was as unreliable as the free wifi so had to move to the reception to get...reception. I was given a voucher for a different network to try, but 2 hours later they had still not managed to make their other network available for my laptop. They may claim to be 4 star, but the policies of the hotel are 1 star!

Very good hotel

トリップアドバイザーの評価 4.0/5

martinpY5963UW トリップアドバイザー認証口コミ

This Novotel has a great location in central Karlsruhe with easy access to public transport. The facilities were very modern and in good shape. Although, as I would guess, this is primarily a business hotel, it was great for our family. We were given two adjoining rooms with a connecting door, which was just great.

Good, clean and very central

トリップアドバイザーの評価 4.0/5

Jacques V ファミリー - トリップアドバイザー認証口コミ

Nice and clean room. There’s all you need. The bath is a bit old but they are renovating the rooms. We asked for an additional bed for a kid but that was not ready. As we arrived late at night that was a bit unfortunate. They reacted and brought it. Breakfast is good.

Very good business hotel

トリップアドバイザーの評価 4.0/5

simonsmidt トリップアドバイザー認証口コミ

Despite the renovation works taking place I was not bothered with it during my one night stay. The (upgraded) room was very nice. Comfortable bed, good shower, big enough bathroom, and the possibility to open the window. Very good buffet breakfast with plenty of choice. Recommendable!

The perfect city stop

トリップアドバイザーの評価 5.0/5

David B Couples - トリップアドバイザー認証口コミ

Have stayed at the Novotel chain before in several locations and Karlsruhe is up there among the best stays, excellent location, 5 min stroll and you’re in the city, excellent service and food, very quiet rooms too, that reminds me, I must find out where to get one of the chairs.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 270 件のレビュー 9.5/10 ロケーション
  • 466 件のレビュー 8.5/10 客室
  • 326 件のレビュー 9/10 サービス
  • 13 件のレビュー 5.8/10 インターネット
  • 264 件のレビュー 9.2/10 朝食
  • 158 件のレビュー 9.6/10 雰囲気
  • 123 件のレビュー 8.1/10 清潔さ
  • 74 件のレビュー 6.2/10 料理

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Karlsruheのすべてのホテル

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