Novotel Hildesheim 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 823 件のレビュー

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Novotel Hildesheim - Image 1
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Bahnhofsallee 38, 31134 HILDESHEIM, ドイツ

説明

ホテルのその他の情報

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • 120 comfortable rooms and 8 meeting facilities

  • 24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks

  • Free WIFI

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ホテル所在地

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
ドイツ

GPS:52.155709, 9.95596

電話番号
ファックス +49 5121 1717700

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT SUELTINO

In our restaurant Sueltino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  823 件のレビュー

トリップアドバイザーの評価  3.9/5  493 件のレビュー

A good and convenient hotel

トリップアドバイザーの評価 5.0/5

Britfr0g ファミリー - トリップアドバイザー認証口コミ

The hotel was very conveniently located, walking distance from the old town. We were given connecting rooms which were very comfortable and the “status welcome” was very good. The beds were very comfortable. We did not have breakfast so we cannot comment on its quality. The receptionist on arrival and the bar staff were very good but, unfortunately, the same cannot be said of the lady receptionist on our leaving who was extremely rude and unhelpful…

Dear Britfr0g, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Patrick Courteaux

Not as expected.

トリップアドバイザーの評価 2.0/5

Dreamer722539 トリップアドバイザー認証口コミ

Not as expected. Clogged drain in the shower. Clogged drain in the sink. Waited too long for the dinner. Sausages and scrambled eggs, but no bacon for breakfast. The breads for the breakfast were hard as a brick and definitely not made that morning. The cleaning staff knocked on our door before nine in the morning and asked us if we were ready to leave, and if not, when we had planned to do so. Many things that were all unnecessary and disappointing.

Dear Dreamer, Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager

Top Choice in Hildesheim

トリップアドバイザーの評価 4.0/5

Leo1907-13 ファミリー - トリップアドバイザー認証口コミ

I used to frequently stay in Accor hotels but have stopped some 2-3 years ago and are now staying almost only at Hilton and Mariott. For this hotel though, I make an exception. The historic building was built roughly 1000 years ago and leads to this hotel being special. Location is good as it’s walking distance to the train station and downtown Hildesheim. Parking is reasonably priced, breakfast has good quality and the family rooms are very spacious. Staff is friendly and helpful. Stayed now for the 4th time and would always book again when visiting Hildesheim. The rooms and furniture are a little dated were not spotless clean during our last stay. Furthermore, it was difficult to properly heat the room as it was very cold outside. But those comments don’t change the overall positive experiences I have made over the years.

Dear Leo, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Value for money

トリップアドバイザーの評価 4.0/5

845claryg ファミリー - トリップアドバイザー認証口コミ

Nice hotel with spacious and clean rooms located in a large green area near the historical city Center. Comfortable beds. We really appreciated the shampoo and body wash from Rituals. Parking area beside the hotel Polite and helpful staff. Did not try the breakfast since it was an extra cost.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Nice stay

トリップアドバイザーの評価 5.0/5

svenMarch74 トリップアドバイザー認証口コミ

Friendly and customer focused service team. Check in/out fast. Spacious rooms in good conditions..... houskeeping is doing a great job! WiFi fast and stable enough for HD streaming :-) Car parking directly at the hotel. Central location and just five minutes to the Autobahn. I'll definitely come back!

Dear Sven, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。