Novotel Hannover 4성

고객 평점 (ALL 평가) 4.3/5 2,143 리뷰

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호텔설명

호텔 추가 정보

  • The city forest of Eilenriede starts right at your doorstep

  • Green Key certified

  • Historic Bahlsen steam engine hall that can be used as an event location

  • Direct access to public parking garage - fee for hotel guests 30 EUR/24 h

  • Centrally located - an ideal starting point for exploring the city

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호텔 위치

Novotel Hannover

Podbielskistrasse 21/23
30163 HANNOVER
Germany

GPS:52.390268, 9.753371

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,143 리뷰

TripAdvisor 평가  4.0/5  875 리뷰

Closed for summer?

트립어드바이저 평점 2.0/5

N8469DJdavidh TripAdvisor 인증 리뷰

Booked the hotel because it also had a well rated restaurant. Advised that the restaurant was „closed for the summer holiday“ when I checked in and that I could go to nearby restaurants. Breakfast in the hotel was good but that was the next morning.

Central location, steps from station.

트립어드바이저 평점 4.0/5

Terry K Couples - TripAdvisor 인증 리뷰

Really large room, bed was comfy. Bathroom was really quirky, deep bath and standalone shower. Separate toilet which felt like stepping into a toilet on a plane. The room had a couch which was a foldout bed, a lounge chair a table and chairs. The was a tea kettle cups tea/ coffee etc a little sink, microwave and fridge. ( Which didn't cool anything). Easily accessible to shops the center of town and the train station is half a block away.

stay at Novotel, Hannover

트립어드바이저 평점 4.0/5

Travel63040789768 TripAdvisor 인증 리뷰

My stay at Novotel, Hannover from 16th Sept till 22nd Sept 2023 was excellent, The staff was courteous and welcoming. Special thanks to Ms. Vanessa Fiestelmann from Front Office Agent, who was very kind and helpful. Took great care of me during my stay at the hotel. I wish her all luck in her career and endeavours. Looking forward for my next trip to stay at Novotel, Hannover.

Dear Travel63040789768, Thank you so much for your brilliant feedback following from your stay with us at the Novotel Hannover. I am so pleased you enjoyed your visit, and I will pass on the special thank you to Ms. Fiestelmann. It is a great motivation for her and the rest of the team. I hope very much we will have the chance to welcome you back again soon! With kind regards, Johnna Schön, Guest Relation Managerin

Bad experience

트립어드바이저 평점 1.0/5

Kathrine W TripAdvisor 인증 리뷰

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Dear 994kathrinew, Thank you for your review following your recent stay at the Novotel Hanover. I am very disappointed to read that your stay with us was less than satisfactory, especially when celebrating a special occasion. We recognize and appreciate our loyal customers and always try to ensure that the quality of their stay increases as we become familiarized with their preferences and needs. Unfortunately, on this occasion, this was not achieved and I am deeply apologetic for this. Especially the receptionist you meet at night. I can only apologies for his behavior. On behalf on the Novotel Hannover, thank you for choosing to celebrate with us and we really hope to welcome you back in the near future so that we are able to restore your faith in us. With kind regards, Johanna Schön, Guest Relation Managerin

Good but

트립어드바이저 평점 4.0/5

Mike E Couples - TripAdvisor 인증 리뷰

Good, one of our favourite hotels but...great to be recognised and given a suite upgrade, but Aircon wasn't adequate in 801 meaning a very hot and uncomfortable stay. Were provided with a fan but obviously not the same. Parking isn't owned by the Hotel and 30 Euros per night was the highest we paid across 4 countries in our 14 days of travel.

Dear Mike E, Thank you very much for taking the time to share your thoughts on your recent experience with us. I am happy to read, that we are one of your favorite hotels. Great, that you liked the suite upgrade. Due to the very unusual long hot temperature at the moment, our Aicon is struggling. Don't wait too long to come see us again. With kind regards form Hanover, Johanna Schön, Guest Relation Managerin

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 830 리뷰 8.1/10 위치
  • 1,363 리뷰 6.9/10 객실
  • 972 리뷰 8.5/10 서비스
  • 19 리뷰 6/10 인터넷 가격
  • 786 리뷰 8.9/10 조식
  • 649 리뷰 6/10 안락함
  • 531 리뷰 6/10 청결도
  • 313 리뷰 3.1/10 가격 대비 가치

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