Mercure Hotel Frankfurt Eschborn Helfmann Park 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 502

Гарантия
лучшей цены
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4
Helfmann-Park 1, 65760 ESCHBORN, Germany

Описание

Особенности отеля

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)

  • 179 modern rooms with air-conditioning and free WIFI

Наши номера

Расположение отеля

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Germany

GPS:50.139643, 8.584861

Телефон
Факс +49 6196 9697100

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

BALTHASAR

In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.0/5  Отзывов: 502

Рейтинг TripAdvisor  3.4/5  Отзывов: 200

Good value for you money!

Примечание: Tripadvisor 4.0/5

Thorte09 Реальные отзывы TripAdvisor

This hotel is in a great location. Not far from the highway to Frankfurt and close to a business park with DM, Aldi, Lidl and other shops. You can go for jogging around the hotel or for a nice Thai dinner in a walking distance. The staff is nice and attentive in the hotel. The breakfast is okay but not too rich. The rooms are small but well equipped. The bathroom is nice as well. Free Wifi at a good speed is available and several programs on TV. The bar/restaurant looks also nice. The offer a wide range of dishes. It is not a 5 star hotel, but for this low price it is worth to stay here. What I missed was a fridge or minibar and a fitness room or swimming pool in the hotel. Parking spaces are available in a garage direkt next to the hotel and in front of the hotel.

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen und Bis Bald Sandra & Team

Basic

Примечание: Tripadvisor 3.0/5

Resort37208283863 Деловые путешественники - Реальные отзывы TripAdvisor

“Basic” is the correct word to describe this hotel. Although the rooms are clean, as they should be, they should get an upgrade and be renovated, especially the bathroom which is small and outdated. Personnel was friendly. The restaurant in the hotel is overpriced and the waiting time is a bit too much.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely and best regards Sandra & Team

Disappointing stay – the condition of the rooms leaves a lot to be desired

Примечание: Tripadvisor 1.0/5

TubaLibre Реальные отзывы TripAdvisor

One positive aspect is the hotel's location and the comparatively affordable price for a stay, which is certainly a plus for Eschborn. Additionally, there are free parking spaces available over the weekend, which is convenient since the parking garage would otherwise cost a staggering 19 EUR per day. Another advantage is the good shopping options nearby, so you're not dependent on the hotel breakfast. Unfortunately, these positive aspects barely save the day. The rooms are in a deplorable condition—almost disgusting. It seems like they haven’t been renovated for over 10 years. Offering rooms in such a state to guests is simply unacceptable and a strong reason to avoid this hotel in the future. Sticky furniture surfaces, outdated and obsolete TV sets, chipped walls, damaged furniture, and a shower that desperately needs descaling—all of this makes you feel uncomfortable. It feels like the hotel has been abandoned, with the owners just trying to squeeze out the last bit of revenue. The air conditioning, which produced more noise than cooling, added to the negative experience. The only remedy was to open the windows, which wasn't ideal either. And this wasn't just a one-off issue: after rejecting the first room on the 3rd floor due to its condition, the replacement room on the 5th floor was no better. In the end, we left a day early because we simply didn’t feel comfortable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra & Team

Decent stay

Примечание: Tripadvisor 3.0/5

Healsby Couples - Реальные отзывы TripAdvisor

Staff incredibly helpful during issues we experienced with air conditioning not working. Parking free. Petrol station and supermarkets on site. 10 minutes from Frankfurt airport if transiting. Room amenities good, would stay again if in the area.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sandra & Team

Never again

Примечание: Tripadvisor 2.0/5

eileen c Реальные отзывы TripAdvisor

We stayed her for one night on our coach tour home to the uk. The evening meal was absolutely dreadful. There were 28 of us on the tour, and only one man to serve us. Plated up meals were served up to us from an older type two tier catering trolley. No menu was available. So it was a case of like it or go without. Potato soup....told sorry no bread available. Main course was a huge pile of rice with a piece of chicken on the top with one spoon of sauce, also cauliflower, broccoli & carrots ALL served up cold with the rice being hard around the edge of the plate so it had obviously been standing about for a while. We then were given a small glass of fruit salad with a small piece of ice cream on the top. The fruit salad was SO hard we had to leave most of it. Sorry to say we would not recommend staying her if this is what guests are expected to eat.

Dear Guest, We regret to read your review and would like to take this opportunity to apologize that your stay was not to your satisfaction. Please be assured that we will discuss and resolve this issue within the team, as this is not part of our hotel's philosophy. We hope that you will give us another opportunity to demonstrate our commitment to service and would be delighted to welcome you to our hotel again. Until then, we wish you a good time.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 126 Отзывов 8.5/10 Расположение
  • 312 Отзывов 5.5/10 Номер
  • 261 Отзывов 8.6/10 Сервис
  • 8 Отзывов 3.8/10 Интернет
  • 142 Отзывов 5.7/10 Чистота
  • 141 Отзывов 7.7/10 Завтрак
  • 63 Отзывов 4.9/10 Атмосфера
  • 26 Отзывов 6/10 Удобства

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Eschborn

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.