Mercure Hotel Duesseldorf City Center 4성

고객 평점 (ALL 평가) 4.3/5 1,736 리뷰

Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
Mercure Hotel Duesseldorf City Center - Image 3
Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, 독일

호텔설명

호텔 추가 정보

  • Centrally located 4-star hotel in the heart of Düsseldorf

  • Comfortable stay including high-speed WIFI

  • All-around air conditioning throughout the hotel

  • Hotel's own underground parking garage directly accessible

  • Inviting meeting rooms with natural light and professional equipment

숙박

호텔 위치

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
독일

GPS:51.21939, 6.787725

전화
팩스 +49 211 3554500

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,736 리뷰

TripAdvisor 평가  3.7/5  1,213 리뷰

Not Accor Quality

트립어드바이저 평점 3.0/5

mtufangurel 가족 - TripAdvisor 인증 리뷰

Our priority is cleanliness in accommodation, so we chose Accor Hotels. We didn’t encounter any negative details regarding this. The hotel is located in the city center, which gives an opportunity to travel around easily. However, the building is very old. This is the oldest hotel we have ever stayed in, and we really didn’t like it. There hasn’t been even a little renovation. We definitely do not recommend staying here! This is not the Accor quality that we have experienced before.

Dear mtufangurel, Thank you very much for your visit. I am very sorry that our hotel and your room did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being implemented. It would be a pleasure to welcome you back to Düsseldorf and to our hotel. With best regards, Sven Schlüter, General Manager

Well located in city

트립어드바이저 평점 4.0/5

mcscary1 가족 - TripAdvisor 인증 리뷰

No more than a five minute walk from the train station and on a tram line , this hotel is conveniently located . Check in staff were excellent and the reception bar and dining area all looked as though they have had a recent refurbishment. The bedroom were spacious and clean but needed tlc with chipped paintwork etc . However we could put up with that for the location. Breakfast was good and plentiful. A five min walk to little Tokyo and another ten beyond that to the main shopping area

Dear mcscary1, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Therefore, it is rewarding for us to know when our service leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter, General Manager

Don’t stay on a Sunday

트립어드바이저 평점 3.0/5

paul s Couples - TripAdvisor 인증 리뷰

Very clean hotel. Didn’t understand why if I scanned a QR code I could check in earlier but turned out they didn’t have any rooms free so pointless Bar and lounge do not open on a . Sunday as day or rest but no notices around to say that. Staff in bar were fun and polite and helpful Enjoyed my stay but wouldn’t stay there again

Dear paul s, Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter, General Manager

Good Hotel / Good Location

트립어드바이저 평점 4.0/5

Mark B TripAdvisor 인증 리뷰

I have previously used this hotel, although that was 8 years ago so thought I would write a more up to date review This hotel is in a great location being only 5 minutes from the main railway station and a 20 minute stroll to the Altstadt. I had a double room which was located on the front of the hotel. The room was nice and big with probably a king size bed which was very comfortable, The bathroom had a bath with a shower over it which was suitable for what it is meant to do. The room was clean and was cleaned everyday by the staff. The rest of the hotel that we used was also very clean and the staff were very helpful and friendly. We used the bar (attached to the hotel) every night of our visit and that was also clean and tidy and the lady who worked their was, again, very friendly and chatty. We chose not to have the breakfast (choosing to find local places) so cannot comment on the food. It was also helpful that the English spoken by the staff was very good. I was the only German speaker in my group so it was reassuring that others could also approach staff without feeling nervous about any language barrier, or requiring me to be with them I have only two things to be wary of and are more of advice for guests, than problems. The first one was that being on the front when the trams were running late at night and early in the morning they could possibly either keep you awake or wake you up if you are a light sleeper. The second point is in regards to the safe in the room. If I recall some rooms may have a electronic safe, but mine needed a key which I could get from the reception but needed a €50 cash deposit, which is returned when you hand the key back or imprint to a credit card, the hotel could maybe invest in replacing the safes..

Satisfactory hotel in a good location

트립어드바이저 평점 4.0/5

N95WSmarkp Friends getaway - TripAdvisor 인증 리뷰

Excellent location near the train station and a 20 minute walk to the old town. The hotel itself is a little on the old side but was clean inside with friendly staff. Plenty of hot water for the shower in the bathroom and room cleaned daily with change of towels. Only thing that lost it a point was the heating inside the room.When we first went in it was like a furnace. Even turning down the very old and noisy air conditioning didn't really help. It wasn't a massive problem for us as we were at the rear of the hotel so could open the window for extra ventilation. All in all however a satisfactory stay and would definitely use this hotel again.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 864 리뷰 9.1/10 위치
  • 1,207 리뷰 5.8/10 객실
  • 888 리뷰 8.8/10 서비스
  • 19 리뷰 7.9/10 인터넷 가격
  • 599 리뷰 5.5/10 안락함
  • 515 리뷰 8.4/10 조식
  • 410 리뷰 6.9/10 청결도
  • 344 리뷰 3.2/10 분위기

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