科隆弗瑞森斯塔德美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 595 评论

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描述

酒店其他优惠

  • 公共区域和所有客房均覆盖免费无线网络

  • 所有客房都提供免费迷你酒吧(饮料数量取决于房间类别)。

  • 位于科隆市中心,靠近酒吧、餐厅、啤酒厂、夜店...

  • 交通便利,靠近公共交通车站,提供室内付费停车场。

我们的客房

酒店位置

科隆弗瑞森斯塔德美居酒店

Friesenstr. 44-48
50670 科隆
德国

GPS:50.940799, 6.942844

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ELFERRAT

时尚的灯饰和木质装饰为 elferRat 餐厅营造出别样的特殊氛围。这里供应地方特色菜和国际美食,带漂亮露台。餐厅从早上 6:30 营业至晚上 10:30,可设 74 个座席。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  595 评论

TripAdvisor 评级  4.0/5  983 评论

Great location

Tripadvisor 评级 4.0/5

Becky T Friends getaway - 经 TripAdvisor 认证的评论

Great city centre location. We were visiting for the Christmas markets and this was ideal as in walking distance for a number of markets, shops, bars and restaurants. Hotel itself was lovely and quiet considering the location. Rooms were clean and warm after a cold day exploring the city. Check in was very slow, we were originally asked to wait 15mins as we arrived at 2.45pm (check in was 3pm) but after 45mins we gave up - left our bags with reception and went exploring. I think there was an issue with the computer system but no updates were given out to the many customers waiting. We followed a previous reviewers advice and got the the train from the airport which was €7 for two of us. Super easy and a 15min walk from the train station to hotel on a straight road. We decided to get a taxi on departure due to an early flight and this was €47 (not the €30 reception had advised us) so definitely worth getting the train to save some money! Overall a pleasant stay and would book again if retuning to Cologne!

Mini break

Tripadvisor 评级 2.0/5

bridgets975 经 TripAdvisor 认证的评论

Check in was 3.00pm and we were still waiting at 3.40 as computer has broken. Manager was accommodating but girls behind reception were clearly taking about us and made it quite obvious which is not a nice atmosphere to be in. Nice clean room and everything we needed to make it comfortable.

地點便利

客户意见评级 2.5/5

匿名 商务住宿 - 所有已确认评论

設備有些已經不佳,需要整理

尊敬的 Pi Yu C.: 十分感谢您花时间告诉我们有关您在 Mercure Hotel Koeln City Friesenstrasse 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

Would stay again.

Tripadvisor 评级 4.0/5

GRAHAME M 经 TripAdvisor 认证的评论

The poorer reviews for this hotel seem to relate to 2019 or earlier. I'm pleased to report that things appear to have significantly improved during the intervening 5 years. Check-in procedure is a bit slow, but the staff were friendly and welcoming. The room was as one might expect from a hotel of this standard, clean & comfortable without any unnecessary 'trimmings'. As stated in some previous revues, the shower is impossible to use by anyone with more than slight mobility problems because of the very high step into it, but maybe the hotel can offer other more 'disabled-friendly' rooms if asked; we didn't. By staying for more than 3 nights the room rate was reduced for the following night(s). We didn't have any breakfasts so cannot comment thereon, but they were a bit 'stingy' with the supply of complementary sachets of tea/coffee etc.; we had to ask more than once for 'top ups'. Notwithstanding any of the little problems, we would certainly stay there again if in Cologne.

Too many frustrations

Tripadvisor 评级 3.0/5

MrOrganist Solo travel - 经 TripAdvisor 认证的评论

Let's start with a positive or two. The location is good and the breakfast is excellent. Sadly, other aspects of my stay were frustrating. Only one of the two lifts was working. This didn't affect me much, except on my departure, when it cost me four minutes. There was a bath with a shower over it, but the step in/out was so high, with so little to grab, that I couldn't use it. I.checked in online in advance on the promise of being able to check out by simply handing in my key. This was a lie! I needed to pay a city tax, which could have been collected when I arrived, and we spent five minutes arguing about whether I should pay again for the breakfasts I had bought in advance. They did eventually concede that I had already paid. I nearly missed my train.

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其他网络用户评价我们的酒店

  • 643 评论 8.9/10 位置
  • 820 评论 4.5/10 房间
  • 594 评论 8.5/10 服务
  • 26 评论 5.2/10 上网
  • 410 评论 3.6/10 舒适度
  • 409 评论 8.7/10 早餐
  • 343 评论 4.8/10 清洁度
  • 273 评论 1.9/10 氛围

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