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科隆弗瑞森斯塔德美居酒店 4 星

客户意见评级 4.3/5 2,690 评论

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酒店其他优惠

  • 公共区域和所有客房均覆盖免费无线网络

  • 所有客房都提供免费迷你酒吧(饮料数量取决于房间类别)。

  • 位于科隆市中心,靠近酒吧、餐厅、啤酒厂、夜店...

  • 交通便利,靠近公共交通车站,提供室内付费停车场。

  • 提供功能齐全的现代会议室。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 私人室内停车场 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 手动温度控制
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 精品店/购物 付费服务
休闲和活动
  • 游泳池 付费服务
  • 海水保健中心 (附近) 付费服务
  • 护理 付费服务
  • 室内网球场 (附近) 付费服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • 会议酒店
  • 提供复印/打印服务 付费服务

酒店位置

科隆弗瑞森斯塔德美居酒店

Friesenstr. 44-48
50670 科隆
德国

电话: +4922116140

传真: (+49)221/1614100

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • U 3 4 5 12 15 :  U 3 4 5 12 15 FRIESENPLATZ

  • 乘飞机

    KOELN BONN AIRPORT 达到 18公里 / 11.19 英里

  • 乘汽车

    "BAYENTHAL" A 555 达到 8公里 / 4.97 英里

  • 乘汽车

    "DEUTZ" A 57 达到 5公里 / 3.11 英里

  • 乘汽车

    "LOEVENICH" A 1 达到 8公里 / 4.97 英里

  • 乘汽车

    "ZENTRUM" A 57 达到 2公里 / 1.24 英里

  • 乘汽车

    "ZOOBRUECKE" A 4 达到 3公里 / 1.86 英里

  • 乘火车

    COLOGNE KOLN 达到 1公里 / 0.62 英里

  • 乘火车

    KOELN HBF 达到 1公里 / 0.62 英里

GPS :50.940799, 6.942844

我们的客房

入住 4 星级美居科隆弗里森街酒店,103 间舒适无比的客房(包括 6 间套房和 1 间行动不便人士客房)由您任选,部分客房带空调。一名 12 岁以下儿童还可以免费与您同住一间客房。 所有客房均提供免费无线网络。科隆弗瑞森斯塔德美居酒店也欢迎您携带宠物入住。

标准房,配备1 张大床

  • 最多人数: 2
  • 面积: 从 20 / 215 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌
  • 供应免费软饮的迷你酒吧(...)

配备两张单人床的标准房

  • 最多人数: 2
  • 面积: 从 20 / 215 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 供应免费软饮的迷你酒吧
  • 直拨电话

标准房,配备 1 张单人床

  • 最多人数: 1
  • 面积: 从 18 / 194 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 供应免费软饮的迷你酒吧
  • 直拨电话(...)

尊享房,配备1 张大床

  • 最多人数: 3
  • 面积: 从 20 / 215 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 供应免费软饮的迷你酒吧
  • 直拨电话(...)

尊享房,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 20 / 215 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 供应免费软饮的迷你酒吧
  • 直拨电话(...)

酒店餐厅和酒吧

ELFERRAT

美食类型: 其它烹饪方式

时尚的灯饰和木质装饰为 elferRat 餐厅营造出别样的特殊氛围。这里供应地方特色菜和国际美食,带漂亮露台。餐厅从早上 6:30 营业至晚上 10:30,可设 74 个座席。

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -

ELFERRAT

我们舒适的酒店酒吧每天下午 5 点至凌晨 1 点开放,供应各式饮品和小吃。您可在露台上放松休息,并以公道的价格品尝我们的葡萄酒。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:245 平方米

  • 最大容量:215 个人

  • 最大宴会容量:129 个人

了解更多信息


科隆弗瑞森斯塔德美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

2,690 评论

tripadvisor

TripAdvisor 评级 4.0/5

953 评论

One of the fine example for Accor Hotels in Germany

Tripadvisor 评级 4.0/5

alcm64 Solo travel - 30/12/2019 经 TripAdvisor 认证的评论

I had stayed in IBIS Hotels both in Nuremberg & Cologne, and I am sad to say that both these Hotels left me with bad taste for Accor Hotels in Germany. But alas, this Mercure Hotel came to the rescue and lifted some of these "doubts" from my bad experiences. The staffs are more "professional" and live up to the standard & recognition that ACCOR is an International Hotel Chain, not some local domestic or family run hotel chain. So, I would conclude that it is most probably not the culture, it is the misconception of both the IBIS Hotel staffs on what kind of establishment that they are actually working for. Thank You to Mercure Hotel staff for a "friendlier" German hospitality.

Dear "alcm64", we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, standards in IBIS 2**hotels are a bit different to Mercure 4**** standards. So perhaps Mercure is the better adress for you and corresponds more to your ideas of a pleasant hotel stay. Our Mercure Hotel Köln City Friesenstraße excists for more than 30 now in the heart of cologne and we hope to they as professional and friendly for much longer as well to welcome you back again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager #feelwelcome

Internet connection is horrible.

Tripadvisor 评级 2.0/5

cesarsison Couples - 19/11/2019 经 TripAdvisor 认证的评论

Internet connection is very bad. Takes very long time to connect, then gets disconnected immediately. I couldn’t use wifi during entire stay. Breakfast is average, parking is very small, rooms are average, service is average.

Dear "cesarsison", Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Tom P. TRÖBS Direktor / General Manager

Nice people trying but no air conditioning in my room so I am now suffering from dehydration and water retention

Tripadvisor 评级 2.0/5

Laurence S Friends getaway - 25/07/2019 经 TripAdvisor 认证的评论

The hotel and staff were great in most aspects. I was given a good room and allowed free use of the mini bar which helped greatly. The water is a must and the coke being cold helped. Two beers on offer although I only tried one. The breakfast was great too. However not having air conditioning is a killer for me. If I get too hot I suffer. I have returned home dehydrated and have really bad water retention as a result. This isn't all the fault of the hotel but once I've spent a night trying to sleep and being too hot it first takes me hours to recover then days.

Dear GlobeTrotting293883, thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Our hotel is only partially equipped with air condition which is described on our webside. Unfortunately we can't offer all of our guest an air conditioned room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

We want to return to Köln

Tripadvisor 评级 5.0/5

Y4253UQmarinad Couples - 23/05/2019 经 TripAdvisor 认证的评论

The was the problem with traffic near the hotel and we can't reach the hotel because the road destruction. But the hotel staff was very professional and help us. The hotel is situated not far from cathedral and shopping zone.

Dear Y4253UQmarinad, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Awesome staff and location

Tripadvisor 评级 5.0/5

Camper40903036635 Business - 14/05/2019 经 TripAdvisor 认证的评论

Staff are all awesome kind and helpful with good location where a lot of restaurant and bar along the street. Get free room upgraded with my member status and totally enjoy my stay there for whole week.

Dear Camper40903036635, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Over night stop

Tripadvisor 评级 3.0/5

LAO207 Couples - 31/03/2019 经 TripAdvisor 认证的评论

We stay here overnight on our way to Berlin. If you are after night life this is the place to stay. Our room faced on to the main road. The bars and restaurants were busy and noisy but once we shut the window it did not disturb our sleep. Would not rate the hotel 4 star but for an overnight stop off we would stay here again.

Dear "LAO207", thank you for your good ranking and we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. #feelwelcome Mercure Hotel Köln City Friesenstrasse

Good Location, Clean Hotel.

Tripadvisor 评级 5.0/5

Phantomss Couples - 10/12/2018 经 TripAdvisor 认证的评论

Good Location, clean hotel, very helpful staff, room good size , breakfast was excellent, taxi rank outside hotel, hotel walking distance from station, Smooth check in.A very good experience will stay again

Dear Phantomss, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Less then expected

Tripadvisor 评级 2.0/5

RafB46 Couples - 06/12/2018 经 TripAdvisor 认证的评论

The reception received us well. We booked a business room double with airco. First we got a room with 2 single beds and airco and after the reception gave us a double room. Here was no airco and the room was hot, even with the small window all day open. The beds where very springy and worn down. It hurtes my back after 2 nights. The shower hanged loosen so no proper relax shower in the small batch. Bathroom needs refurbishing. The whole room needs refurbishing. I don’t know how they got 4 stars as I would only give 2. I have stayed in many Accor hotels but this was the worst.Sorry I don’t like to complaint. But nothing good except the reception desk personnel.

Dear RafB46, thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Not all of our rooms have aircondition so it is only wish to get a room with aircondition, no garantie. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

awsome hotel

Tripadvisor 评级 5.0/5

Vacation50032778397 Business - 24/11/2018 经 TripAdvisor 认证的评论

Simply excellent. The Location, service, employees, breakfast, restaurant, everything is perfect at a relatevely affordable price.This hotel deserves a five star. One of the best I have tried in Koln so far.

Dear Vacation50032778397, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Terrible Stink

Tripadvisor 评级 2.0/5

valjeson Business - 20/01/2018 经 TripAdvisor 认证的评论

The stink in the room and even entrance was terrible it dosen´t help to open window. We have booked this hotel for the last 3 years and these times was we satisfied. The problem with the smell we really hope you fix.

Dear valjeson, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfuntunately the reason for the unpleasant smell in the hotel is the sewerage that is sometimes overloaded when the hotel is fully booked and the Sartory halls next to us have events as well at the same time. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Great location

Tripadvisor 评级 4.0/5

Maisafanckin Couples - 16/12/2017 经 TripAdvisor 认证的评论

The hotel is located near to metro station, and also has a supermarket and drugstore very close. The staff is great, kind and helpful. The breakfast is very good with a lot of options. The beverages in the minibar are for free, that was awesome! The room are ok, they need to be refurbished, The only negative point was the mattress, it was very bad, to soft and the pillows wasn't good. But we had a very good time in Köln

Dear Maisafanckin, thank you very much for taking time to give us a feedback. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

Very nice people

Tripadvisor 评级 5.0/5

geraldine953 Friends getaway - 14/12/2017 经 TripAdvisor 认证的评论

People at the reception were very nice - as well as at the bar. It is the first time I had people as nice with me, even if I travel a lot with accor hotels. We had couple of free drinks, free upgrade... Room was okay but very good price/quality ratio.

Dear geraldine953, thank you very much for taking time to give us a feedback. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

Our Stay

Tripadvisor 评级 4.0/5

V699SEMichael Couples - 22/10/2017 经 TripAdvisor 认证的评论

Excellent location, 20 minutes walk from the station and cathedral. Close to bars, resturants and a beer cellar. Windows effectively soundproof. Breakfast provided quantity and variety needed for a day's sightseeing.

Dear V699SEMichael, thank you very much for taking time to give us such a great feedback. Nice to hear, that you enjoyed your stay. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

Not a 4 Star Hotel

Tripadvisor 评级 2.0/5

krivers Couples - 18/09/2017 经 TripAdvisor 认证的评论

As there was a fair in Cologne, Pullman Hotel (our first choice) sent us to Mercure Friesenstrasse where we booked their last remaining room which was a suite. Although the suite was spacious and we were located on the 7th (and top) floor, we found that: 1. There was a bad odor (smelt of sewage) that greeted us in the elevator, permeated the 7th floor hallway and also part of our room; 2. Our windows were ineffectual against the noise from the bars in the neighbourhood, especially on Friday and Saturday nights (when loud music played till 5 am); 3. Wifi signal was so weak that conducting business was a frustrating enterprise (the problem was not fixed even though we complained many times during our one week stay); and 4. There was no in-suite safe. Good points: The breakfast was decent and the staff, generally, were nice and tried to be helpful (but were in the end were ineffectual).

Dear krivers, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Cause of our location directly in the city centre of cologne and in the midst of the party district of cologne it can be louder on the streets, especially at the weekend. Most of our weekend-guests know that and come here for having a nice time in the bars and clubs around. We are very sorry that you have not been satisfied with that situation. The ugly smell that is from time to time in the hotel comes from the canalization in the old districts. We are not able to do anything against it. We are very sorry for that. The bad internet connection is a result of a high number of guest using the wifi at the same time. We are still working on a solution for making the connection better. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

comfortable and nicely decorated

Tripadvisor 评级 4.0/5

M9222VSmariag Couples - 05/06/2017 经 TripAdvisor 认证的评论

Comfort and good taste in the rooms and common areas, i liked my stay here. I only did not find the matress very vomfprtable, but that differs from one to the other. I like them firm, this was too soft. For the rest the personal was friendly and helpful

Dear M9222VSmariag, thank you for your positive feedback! We hope to welcome you again in our hotel. Whit kind regards from cologne Your team from Mercure Hotel Köln City Friesenstraße

Gothic beauty

Tripadvisor 评级 5.0/5

Pierre G Solo travel - 07/05/2017 经 TripAdvisor 认证的评论

The hotel is within walking distance of the cathedral and of the Altstadt. The hotel serves excellent food, is very clean and reasonably quiet. The barman does his best to entertain with stories about the town, its main attractions and anything that might interest a tourist.

Dear Pierre, thank you for your feedback! We hope to welcome you again in our hotel. With kind regards your team from Mercure Hotel Köln City Friesenstraße

4 NIGHTS IN KOELN

Tripadvisor 评级 3.0/5

Pencombe Business - 03/05/2017 经 TripAdvisor 认证的评论

Staff very good and breakfast fine. Only issue was the bathroom/shower combination which was very difficult to manage. I fell whilst exiting the bath and damaged my ankle, and I am quite athletic and flexible!!

Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Dear Pencombe, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

High Price for an Average Hotel

Tripadvisor 评级 2.0/5

Basil A Business - 17/04/2017 经 TripAdvisor 认证的评论

It was the third time for me at this hotel and will be the last. I should start searching for other option for my next trip to Cologne. Compared to what I paid, the hotel was terrible. In high seasons, it worth not more than half the price I paid.

Dear Basil A, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Cologne

Tripadvisor 评级 3.0/5

X2214HRsusanh Business - 08/03/2017 经 TripAdvisor 认证的评论

Average overall. The mini bar had a poor choice and had not been replenished fully. Parking was expensive. I left a personal item behind in the room and when I called reception they could not find it!

Dear X2214HRsusanh, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Comfortable and convenient

Tripadvisor 评级 4.0/5

journeyspider Business - 05/12/2016 经 TripAdvisor 认证的评论

My wife and I combined a business and leisure trip to Cologne. The hotel was convenient for both our targets. It was comfortable - and the room was naturally ventilated with thermostatic radiators to give comfortable temperatures. Good breakfast buffet.

Dear journeyspider, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

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