Mercure Campinas 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 1.541 görüş

En iyi fiyat
garantisi
Mercure Campinas - Image 1
Mercure Campinas - Image 2
Mercure Campinas - Image 3
Mercure Campinas - Image 4
Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério, 13026510 CAMPINAS, Brazil

Açıklama

Otel ekstraları

  • Relax in a hotel in Campinas with pool, sauna and gym

  • Children up to 11 earn a discount on breakfast

  • 9-minute drive to access Anhanguera Highway

  • 9-minute drive to access Dom Pedro I Highway

  • Hotel in Campinas near Viracopos International Airport, 25 minutes by car.

Konaklama olanaklarımız

Otelin konumu

Mercure Campinas

Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério
13026510 CAMPINAS
Brazil

GPS:-22.91117, -47.05613

Telefon
Faks +55 19 3733-7707

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

RESTAURANTE OPERA MORENA

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  1.541 görüş

TripAdvisor Derecesi  3.9/5  1.363 görüş

Terribile

Tripadvisor puanı 1.0/5

Adriana S TripAdvisor onaylı yorum

Mercure Campinas needs URGENT intervention! I'm writing to customer care about my complaints. A stain on the image of the Mercure brand and for the Accour Network. I'm here for 4 days in a total of 10 days and it's been a terror!

Dear Eadrianas Thaks for your feedback.

Wifi very weak

Tripadvisor puanı 2.0/5

HMorgan1210 İş - TripAdvisor onaylı yorum

Comfort of this hotel was slightly below of the mercure standard around the world, but the very disappointing matter was wifi, very weak and sometimes not working at all. Honestly for a good level hotel that´s not acceptable.

Dear Morgan Thanks for your feesback. att

Almost perfect!

Tripadvisor puanı 5.0/5

AderbalMuller Solo travel - TripAdvisor onaylı yorum

Tarcisio Vieira was a great attendant, but it is not allowed to serve the welcome drink as I had on Novotel Jaragua two days ago. It will be necessary to be equal unit by unit. I desagree. Sorry, but I do not understand differente treatments hotel by hotel. I whant to think that Accor is the same instead the place or city!!!

Hello Muller, Thank you for taking the time to share your experience with us. As Accor offers different brands of hotels, the welcome drink varies according to each hotel. We hope to see you again soon. Kind regards The manager

Frustrating Mercure Brand Experience

Tripadvisor puanı 2.0/5

William Thiago L Solo travel - TripAdvisor onaylı yorum

Good day I am writing this email to express my dissatisfaction with Accor. You have big brands that elevate the consumer expectation. I aways choose the Accor hotels when I travel in Brazil and also in Europe. However, you need to rethink the loyalty strategy of Le Club. On the last years i had a lot of problems when I tried to use the points in reservations. It simply doesnt work. Yesterday I had an unfortunate Brand experience with Mercure in the hotel “Mercure Campinas” in São Paulo, Brasil: - the the receptionists didn’t have idea about the rules of the Le Club. I spended hours discussing and trying to use 8.000 points to pay my bill. - the employees are not trained to deal with critical situations. they were harsh and even raised the tone of voice with me. - the people who were around me kept watching the situation and I felt humiliated. Is it the Mercure Brand experience? when I stay at the Mercure, more than a place to sleep, I would expect a good experience. without unnecessary wear and tear. I sincerely hope they improve the quality control.

Dear customer We are sorry for what happened at our hotel. We have some new people on the team, but we have already reinforced training and information. Yours sincerely,

Little disappointing

Tripadvisor puanı 2.0/5

Paulo A İş - TripAdvisor onaylı yorum

I stay at the Mercure Campinas since one year already, and it is worsening its level little by little. Breakfast is just the same, never changes, and rooms are aging. But the real worse is the internet, which simply will not let you work. Just terrible for a hotel meant for business. The only positive is the attentive staff.

Hello Paulo, We are grateful for choosing Mercure Campinas and sharing your review with us. We're sorry we did not meet your expectations. We look forward to welcoming you again. Big hug. Regards, Mercure Campinas Hotel

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 189 görüş 7.3/10 Konum
  • 681 görüş 5.7/10 Oda
  • 660 görüş 5.6/10 Hizmet
  • 20 görüş 5.7/10 Wifi
  • 306 görüş 5.9/10 Kahvaltı
  • 252 görüş 4.7/10 Hijyen
  • 203 görüş 4.2/10 Yemek
  • 166 görüş 2.6/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Campinas şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.