宜必思阿伯丁中心酒店 - 码头边 3 星

客户意见评级 (ALL 评级) 4.5/5 1,021 评论

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15 Shiprow, AB11 5BY 阿伯丁, 英国

描述

酒店其他优惠

  • 坐享市中心的优越位置

  • 107 间现代风格的客房

  • 24 小时酒店酒吧和餐厅

  • 提供覆盖整个酒店的免费无线网络

  • An ALLSAFE Clifton Environmental services certified hotel.

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酒店位置

宜必思阿伯丁中心酒店 - 码头边

15 Shiprow
AB11 5BY 阿伯丁
英国

GPS:57.147087, -2.094599

电话
传真 +44 1224 285830

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

FOGG'S KITCHEN & BAR

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,021 评论

TripAdvisor 评级  4.0/5  1,417 评论

卓越奖 2023

Good location.

Tripadvisor 评级 4.0/5

AuldJimmy 经 TripAdvisor 认证的评论

No problems here. The location is very good, a few minutes walk from the station and another few minutes to Union Street for restaurants and pubs . A nice view of the harbour from my window. Breakfast available on site. I will return on my next trip.

Lovely comfy convenient hotel but be careful as it’s in the LEZ zine so if your car is non compliant you can’t park near

Tripadvisor 评级 4.0/5

susan s 经 TripAdvisor 认证的评论

Comfy clean hotel but as our car is non compliant car with LEZ zone we can’t park anywhere near it and gulped to find we would face a huge fine after approaching the hotel to drop off our bags Thank you Hotel Ibis Aberdeen for dealing with our concerns about having driven to the hotel in a diesel non compliant car as the general manager reimbursed us what the fine will cost us ( which we acknowledge he didn’t have to do as it us very much buyer beware ) . We had to park a 20 minute walk away from the hotel and walk in and the manager offered us assistance with our cases thank you . It was also on the site that the hotel was in a LEZ zone ( he did show us ) but it was not obvious at first reading / not really clear to us I do acknowledge this is very much our responsibility and not hotel ibis decision to be in a LEZ zone but we feel it might help future hotel visitors to check if their car is compliant with the LEZ rules before selecting this hotel as if not each time you use the adjacent ncp car park you will be fined Could this be made more obvious when booking perhaps ? No problem at all if your car is compliant or you arrive by taxi And thanks yo the hotel for resolving this as we were really worried how much we will be fined ( you can’t pay retrospectively just face the fund if you breach the rules and you will already pass the LEZ signs without realising if you are new to the city Thanks for resolving this ibis Aberdeen appreciate your understanding Future clients watch out

Dear Susan, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel comfortable and convenient. We sincerely apologize for the inconvenience you faced regarding the LEZ zone restrictions and parking issues. We appreciate your understanding of the situation and are pleased that our General Manager could assist you in resolving the matter. Your suggestion regarding making the LEZ zone information more prominent during the booking process is valuable, and we will certainly take it into consideration for the future. We hope that despite this challenge, you were able to enjoy your stay with us. Thank you for choosing Hotel Ibis Aberdeen. Warm regards, ibis Aberdeen Centre - Quayside Team lead.

Our home away from home

Tripadvisor 评级 5.0/5

VarsandPete Couples - 经 TripAdvisor 认证的评论

We love the Ibis Aberdeen! This was probably our 7th or 8th visit this year and we are always welcomed warmly. I have yet to come across a member of staff who hasn’t been friendly, efficient and who goes above and beyond to make our stay enjoyable. Magda, the AGM is amazing and you can see her influence over her team. The rooms are spotless and for the money are incredible value for money. Jack our very friendly boy always gets a cuddle and a little tasty treat from the staff and he gets so excited when we tell him we’re going to the Ibis for a wee break. Being in the hospitality industry ourselves we really value the effort and passion that the team put into their work.

Dear Guest , Thank you for your recent review. We are glad you have enjoyed your stay with us and looking forward to welcome you back again. Kind regards Ibis Aberdeen General Manager.

Great location

Tripadvisor 评级 5.0/5

Stewart B Couples - 经 TripAdvisor 认证的评论

From arrival to departure the staff were excellent. Special mention to Alexander who was always available for information about the city.

Dear Guest , Thank you for your recent review. We are glad you have enjoyed your stay with us and looking forward to welcome you back again. Kind regards Ibis Aberdeen General Manager.

Deception and First Impressions

Tripadvisor 评级 2.0/5

Danielle N 经 TripAdvisor 认证的评论

The room and early check in were paid for months in advance. Upon arrival we were greeted by someone that said there were no rooms available and we should have "read the fine print." Fortunately, someone who actually knew what was going on took over and checked us into the room. For the record there is NO FINE PRINT stating that if you paid for early check in and there are no rooms that you are out of luck. Also, we booked the hotel for the use of the gym that the website claims is an amenity. When we asked where it was we were told that there is no gym, management has been asked to take it down off the website (a few words and one picture) and won't and to pay for a day pass at the gym next door to the hotel. We were deceived and this is a misrepresentation by the hotel. When we filled out the "how did we do" survey that came after our stay, we wrote a sincere note hoping to receive some type of acknowledgement and have received nothing. Based on the responses to less than positive reviews for the hotel, this will at best get a passive aggressive (blah blah) cut and pasted response. The review would have gotten one star if not for the delightful, professional and helpful employees we encountered that worked there.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel comfortable and convenient. We sincerely apologize for the inconvenience you faced regarding early check in and Gym. Your review has been responded to on all the other platforms you have copied and pasted the same review. Early check in all over the world in every hotel can never be guaranteed as no hotel will block a room for you the previous night because you have paid for early check in. What this simply means in the hospitality industry is that you will be prioritized when you arrive the hotel based on availability. Check in time is 3pm, if we got rooms cleaned by 12noon and hand your keys to you that is the early check in you paid for. Arriving the hotel at 7am in the morning and expecting a room when checkout is 12noon can never be guaranteed even in a 5 star hotel. Secondly, on our website it states gym facility is available next door to the hotel and it is payable, meaning you pay as you go at the PureGym next door. We hope that despite this challenge, you were able to enjoy your stay with us. Thank you for choosing Hotel Ibis Aberdeen. Warm regards, ibis Aberdeen Centre - Quayside General manager.

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其他网络用户评价我们的酒店

  • 1,074 评论 9.5/10 位置
  • 1,088 评论 7.6/10 房间
  • 1,141 评论 9.4/10 服务
  • 25 评论 6.9/10 上网
  • 545 评论 9/10 清洁度
  • 453 评论 6.6/10 早餐
  • 175 评论 5.5/10 食物

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