ibis budget Graz City 2성

고객 평점 (ALL 평가) 3.9/5 448 리뷰

ibis budget Graz City - Image 1
ibis budget Graz City - Image 2
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Neubaugasse 11, 8020 GRAZ, Austria

호텔설명

호텔 추가 정보

  • Within walking distance of the city center and old town

  • 86 rooms - accommodation for max. 2 adults and 1 child under 12 years old

  • Free WIFI

  • All-you-can-eat buffet breakfast

  • Easy access to public transport

숙박

호텔 위치

ibis budget Graz City

Neubaugasse 11
8020 GRAZ
Austria

GPS:47.07614, 15.43097

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

2 아침 식사

Cold buffet

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  448 리뷰

TripAdvisor 평가  3.0/5  538 리뷰

Good hotel but need improvement

트립어드바이저 평점 2.0/5

myMini Solo travel - TripAdvisor 인증 리뷰

Hi. I’m loved the Ibis hotel range. But this Graz Budget need to be improve. The floor quite dirty. Heater not functioning well. The bed and pillow quite good. The floor security need to be improved. A lot of people can enter the building at night.

Dear myMini, Thank you very much for your rating and your comment. We're sorry you had a disappointing experience with us. We are currently in the process of an update for all the rooms and hallways. We are looking into the issue of security! Best regards, Joanne

Very bad experience

트립어드바이저 평점 1.0/5

Szimi T TripAdvisor 인증 리뷰

Very poor hotel. Reception closed at 19:00. No access to anybody. Very cold room, no heating. We were freezing. Not enough blanket. Never again! Against other ibis hotels the worst one of all. Not recommend

Dear Szimi, Thank you for your review. We're sorry you had trouble with reception and heating. It is staffed until 10pm, however it may be that you arrived during our receptionist's break time or that they were busy with a task that took them away from reception. For these eventualities there is a call button located conveniently near the entrance. You may also request an additional blanket at reception. We hope you had a nice stay regardless. Best regards, Hannah

Very rude receptionist

트립어드바이저 평점 1.0/5

betimbr 가족 - TripAdvisor 인증 리뷰

I was passing nearby the city and needed something budget just to go through the night. I went to this hotel and at the reception a woman just didn't want to accept us. *We don't have rooms* even though there were rooms if you looked online.

Dear Betimbr Many thanks for your comments. I am very sorry for your unpleasant experience. best regards Julie

DIRTY

트립어드바이저 평점 1.0/5

Johann B 가족 - TripAdvisor 인증 리뷰

The hotel was dirty in every floor, since the entrance. All the corridors were dirty and most impressive, our room was with at least one month of dust. We had to clean our beds frame before even try to sleep. The front desk is run by a teenager who could not handle all requests. Also, the front desk was closed in many occasions, so you do not have anyone to complain to. A total lack of MANAGEMENT!!

Dear Johann B, thank you for reviewing your stay! We are so sorry that your room was not clean and we made several serious mistakes during the cleaning. We do apologize for all inconveniences that caused you! For your comfort in the future - between 11:00 and 17:00 and 22:00 and 06:30 next morning, when reception is not open, there are 2 emergency buttons directly at the entrance. This will connect you 24/7 with a colleague who can arrange a quick room change - or at least note your complain for me to take care about it next morning. We kindly inform you that all our colleagues are grown up and trained to handle all requests we think are expectable at a 2 star budget hotel. However sometimes all of us are surprised by a question we were not prepared to - and/or do not have the resources to handle it in acceptable speed in that moment. We are very sorry if one of these occasionally situations happened to you. Sincerely yours Joanne Manager

a nightmare

트립어드바이저 평점 1.0/5

sven775 Solo travel - TripAdvisor 인증 리뷰

staff was unfriendly and rude, the floors are dirty and filthy, the worst mattress I ever slept on, NEVER AGAIN. Usually even ibis BUDGET hotels have a certain standard, this one clearly hasn't. Noisy neighbourhood, located next to a dormitory.

Good Morning, Thank you for rating your stay! Of course we apologize for the impression you got from our colleague. We are very sorry that you did not have a nice stay with us. Kind regards Jo Höcher

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 950 리뷰 9.3/10 위치
  • 1,052 리뷰 4.7/10 객실
  • 574 리뷰 8/10 서비스
  • 44 리뷰 6.2/10 인터넷 가격
  • 570 리뷰 3.9/10 안락함
  • 419 리뷰 4.4/10 청결도
  • 355 리뷰 6.6/10 조식
  • 145 리뷰 4.1/10 분위기

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