イビスバジェットグラーツシティ 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 445 件のレビュー

イビスバジェットグラーツシティ - Image 1
イビスバジェットグラーツシティ - Image 2
イビスバジェットグラーツシティ - Image 3
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Neubaugasse 11, 8020 グラーツ, オーストリア

説明

ホテルのその他の情報

  • 市の中心部と旧市街が徒歩圏内

  • 全86室。大人2名様と12歳未満のお子様1名様まで

  • 無料Wi-Fi

  • 豊富なメニューの朝食ビュッフェ

  • 公共交通機関へのアクセス良好

当ホテルの客室

ホテル所在地

イビスバジェットグラーツシティ

Neubaugasse 11
8020 グラーツ
オーストリア

GPS:47.07614, 15.43097

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

2 朝食

冷製ビュッフェ

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  445 件のレビュー

トリップアドバイザーの評価  3.0/5  538 件のレビュー

Good hotel but need improvement

トリップアドバイザーの評価 2.0/5

myMini Solo travel - トリップアドバイザー認証口コミ

Hi. I’m loved the Ibis hotel range. But this Graz Budget need to be improve. The floor quite dirty. Heater not functioning well. The bed and pillow quite good. The floor security need to be improved. A lot of people can enter the building at night.

Dear myMini, Thank you very much for your rating and your comment. We're sorry you had a disappointing experience with us. We are currently in the process of an update for all the rooms and hallways. We are looking into the issue of security! Best regards, Joanne

Very bad experience

トリップアドバイザーの評価 1.0/5

Szimi T トリップアドバイザー認証口コミ

Very poor hotel. Reception closed at 19:00. No access to anybody. Very cold room, no heating. We were freezing. Not enough blanket. Never again! Against other ibis hotels the worst one of all. Not recommend

Dear Szimi, Thank you for your review. We're sorry you had trouble with reception and heating. It is staffed until 10pm, however it may be that you arrived during our receptionist's break time or that they were busy with a task that took them away from reception. For these eventualities there is a call button located conveniently near the entrance. You may also request an additional blanket at reception. We hope you had a nice stay regardless. Best regards, Hannah

Very rude receptionist

トリップアドバイザーの評価 1.0/5

betimbr ファミリー - トリップアドバイザー認証口コミ

I was passing nearby the city and needed something budget just to go through the night. I went to this hotel and at the reception a woman just didn't want to accept us. *We don't have rooms* even though there were rooms if you looked online.

Dear Betimbr Many thanks for your comments. I am very sorry for your unpleasant experience. best regards Julie

DIRTY

トリップアドバイザーの評価 1.0/5

Johann B ファミリー - トリップアドバイザー認証口コミ

The hotel was dirty in every floor, since the entrance. All the corridors were dirty and most impressive, our room was with at least one month of dust. We had to clean our beds frame before even try to sleep. The front desk is run by a teenager who could not handle all requests. Also, the front desk was closed in many occasions, so you do not have anyone to complain to. A total lack of MANAGEMENT!!

Dear Johann B, thank you for reviewing your stay! We are so sorry that your room was not clean and we made several serious mistakes during the cleaning. We do apologize for all inconveniences that caused you! For your comfort in the future - between 11:00 and 17:00 and 22:00 and 06:30 next morning, when reception is not open, there are 2 emergency buttons directly at the entrance. This will connect you 24/7 with a colleague who can arrange a quick room change - or at least note your complain for me to take care about it next morning. We kindly inform you that all our colleagues are grown up and trained to handle all requests we think are expectable at a 2 star budget hotel. However sometimes all of us are surprised by a question we were not prepared to - and/or do not have the resources to handle it in acceptable speed in that moment. We are very sorry if one of these occasionally situations happened to you. Sincerely yours Joanne Manager

a nightmare

トリップアドバイザーの評価 1.0/5

sven775 Solo travel - トリップアドバイザー認証口コミ

staff was unfriendly and rude, the floors are dirty and filthy, the worst mattress I ever slept on, NEVER AGAIN. Usually even ibis BUDGET hotels have a certain standard, this one clearly hasn't. Noisy neighbourhood, located next to a dormitory.

Good Morning, Thank you for rating your stay! Of course we apologize for the impression you got from our colleague. We are very sorry that you did not have a nice stay with us. Kind regards Jo Höcher

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 951 件のレビュー 9.2/10 ロケーション
  • 1,056 件のレビュー 4.7/10 客室
  • 582 件のレビュー 8/10 サービス
  • 44 件のレビュー 6.2/10 インターネット
  • 567 件のレビュー 3.9/10 快適さ
  • 420 件のレビュー 4.5/10 清潔さ
  • 353 件のレビュー 6.6/10 朝食
  • 145 件のレビュー 4.1/10 雰囲気

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グラーツのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。