イビスバジェットコルマールサントルヴィル 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,093 件のレビュー

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説明

ホテルのその他の情報

  • コルマールのダウンタウンエリアという理想的な立地

  • エアコン完備の客室

  • お客様専用の安全な駐車場

  • 24時間チェックイン可能です

  • 荷物置き場

当ホテルの客室

ホテル所在地

イビスバジェットコルマールサントルヴィル

15, Rue Stanislas
68000 コルマール
フランス

GPS:48.079728, 7.352375

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,093 件のレビュー

トリップアドバイザーの評価  3.5/5  1,251 件のレビュー

We will come back and felt very welcome :)

トリップアドバイザーの評価 5.0/5

Road64456366849 トリップアドバイザー認証口コミ

Super centrally located and close to the city center and the shopping street. Super friendly staff , specialy Joanna,she was phenomenal ,helped us to have a great time over there! Everything super clean and neat. We loved , Colmar is a beautiful and welcoming city! Breakfast was delicious 😋

Hello. Thank you for your excellent feedback following your stay at Ibis Budget Colmar centre-ville. We are delighted that you were made very welcome and that you enjoyed your stay. Your satisfaction is a great reward for our staff who work hard every day to offer you an impeccable service. We look forward to welcoming you back. Best regards, Bajram, reception.

Ideal for a short stay

トリップアドバイザーの評価 4.0/5

peter m トリップアドバイザー認証口コミ

Situated approximately ten minutes from the picturesque old city of Colmar, getting to the hotel is relatively easy. If you are flying in from Basel I recommend you book a Flix bus in advance to take you to Colmar rail station. It doesn’t cost much and only takes an hour. From there you can either walk to the hotel, which will take around twenty five minutes or alternatively look out for one of the small free electric buses that frequently turn up at the station and get off at rue Stanislas. From there it’s just a five minute walk. We found the staff at the Ibis to be friendly and helpful. We decided against the breakfast option. While it did look pretty good we chose to eat around town instead. Although our room was small it was very clean and complete with an on- suite shower/toilet and a wall mounted television. We thought the mattress was a bit too hard but as we were only on a weekend break it was just about bearable. Access to the room was via a numbered key pad on the door. If you arrive early the reception will securely store your bags for you, so you can have a quick look around the town and the check in at the required time later, which is 3pm onwards. We think for a short break the Ibis Central Ville represents good value for money and would be happy to stay there again should we ever return to Colmar.

Hello. Thank you for your excellent feedback following your stay at Ibis Budget Colmar centre-ville. We are delighted that you were made very welcome and that you enjoyed your stay in Alsace. Your satisfaction is a wonderful reward for our staff who work every day to offer you an impeccable service. We look forward to welcoming you back. Best regards, Bajram, reception.

Worst roooms ever

トリップアドバイザーの評価 1.0/5

nicolegQ7804GR トリップアドバイザー認証口コミ

Rooms are terrible. The worst rooms i see in my life. Very small. No wardrobe, no space at all. Bathroom too small, toilet too small. The building is just painted and not actually renovated. Too much money for nothing.

Good evening Madam, Thanks for the review. We're sorry that the room's size didn't meet your expectations. We do our best to welcome and host our guests. Best regards, The front desk

Well located but cold

トリップアドバイザーの評価 4.0/5

JP_and_Maria Couples - トリップアドバイザー認証口コミ

The hotel is perfectly located with reasonably priced parking. It is at walking distance from the markets. The rooms are basic and clean but we were cold all the time. The heating was not strong enough to hear the room. We complained at the reception who offered an additional blanket that they never delivered.

Good afternoon, Thanks for the review. We're glad that your overall stay pleased you. On our behalf we're sorry that our reception"forgot" the blankets, please understand that it's busy time of the year for us, and we do our best to attend our guests needs. Best regards, The front desk

Stupid people

トリップアドバイザーの評価 1.0/5

jramsay200 Solo travel - トリップアドバイザー認証口コミ

I had a room reserved for September 11 through 17, but my initial flight got cancelled and I couldn't get there until the 12. I informed the hotel of my situation and confirmed that I would arrive on the 12. One hour before I was due to arrive at the hotel I received an email from the hotel completely cancelling my reservation because they said I was a no show! I had to scramble to find another place to stay which was difficult because everything was full. The hotel didn't lose any money because they said they were full. What a way to treat a customer!

Dear Guest, Thank you for your feedback. We sincerely apologise for the inconvenience you experienced with your booking. We understand how frustrating it must have been to have your booking cancelled when you had informed us of your late arrival. Our policy was usually to hold rooms for guests until a certain time, but we should have made an exception in your case as you informed us of the situation. We apologise for this miscommunication and the stress it has caused you. Please be assured that we are reviewing our procedures to ensure that this does not happen again in the future. We appreciate your feedback and look forward to welcoming you back and providing you with a more positive experience. With kindest regards, The Ibis Budget Colmar team.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,698 件のレビュー 9/10 ロケーション
  • 1,891 件のレビュー 4.1/10 客室
  • 1,364 件のレビュー 8.6/10 サービス
  • 23 件のレビュー 7.1/10 インターネット
  • 1,253 件のレビュー 2.4/10 快適さ
  • 896 件のレビュー 7.9/10 朝食
  • 539 件のレビュー 7.7/10 清潔さ
  • 5 件のレビュー 9.1/10 プール

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