ノボテルベルンエキスポ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,568 件のレビュー

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説明

ホテルのその他の情報

  • モダンで改装済みの客室

  • エアコンと無料のWi-Fiを完備した、各種イベントに対応可能なミーティングルーム6室

  • BERNEXPO、バンクドルフスタジアム (サッカー)、PostfFnanceアリーナ (アイスホッケー) に近接しています

  • キッチン (レストランGourmetBar)

  • 市の中心部に近接し、ベルンチケットで公共交通機関を無料でご利用になれます

当ホテルの客室

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ホテル所在地

ノボテルベルンエキスポ

Am Guisanplatz 2
3014 ベルン
スイス

GPS:46.9587487, 7.4639379

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,568 件のレビュー

トリップアドバイザーの評価  4.0/5  1,131 件のレビュー

Nice and comfortable stay.

トリップアドバイザーの評価 5.0/5

Voyager60265563918 ファミリー - トリップアドバイザー認証口コミ

Very comfortable stay. We stayed for 4 nights. Just opposite to tram station. Convenient to reach from Bern station. Spacious and clean rooms. We reached early in morning. We were allowed an early check in.Good buffet spread but was repetitive.

Dear Guest, Thank you for taking the time to share a review of your recent experience. It is rewarding to know that you had a pleasant experience at our hotel. We are thrilled that you found our rooms to be spacious and appreciated the convenience of our early check-in service. Our team takes great pride in maintaining a clean and welcoming environment for all our guests. However, we regret to hear that the buffet selection did not meet your expectations in terms of variety. We understand that dining experiences play a significant role in the overall satisfaction of our guests, and we apologize if we fell short in this aspect. Nonetheless, it is fantastic that you enjoyed our prime location and the overall comfort of your stay. We are always striving to offer our guests the best possible experience, from a restful night's sleep to the ease of getting around the city. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

a wonderful hotel - a great stay guaranteed

トリップアドバイザーの評価 5.0/5

David K トリップアドバイザー認証口コミ

This is a great hotel with superb rooms and tremendous service. My friend and I loved our ten day stay here and it was a great base from which to explore Bern. The food in the restaurant was excellent every time we had it and the prices for accommodation and food are good for Switzerland.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are thrilled to hear that your time with us was so memorable. We are delighted that you enjoyed the superb rooms, our attentive service, and found our hotel to be a perfect base for your adventures in Bern. It is great that our GourmetBar's culinary offerings left a positive impression, and we are pleased to know that you found the value of both our accommodation and dining experiences to be satisfactory for the Swiss context. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

A Totally OK Hotel Experience

トリップアドバイザーの評価 3.0/5

Chris L トリップアドバイザー認証口コミ

This hotel is the living embodiment of something being "okay". The rooms were large but not necessarily the cleanest I've ever seen. Check-in at the lobby was somewhat slow and the elevators were dreadfully slow - you're going to have a long wait to get up or down. The location with a tram stop outside is fantastic so it does make it quite easy to get around the city. With that said, when the proximity to public transportation is the best part of your hotel it's probably not the best option available.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are pleased that you found our location and the convenience of public transportation to be positive aspects of your stay. Our hotel is ideally situated to provide easy access to various parts of the city, and we're glad that this feature enhanced your visit. However, we regret to hear that certain areas of our service did not meet your expectations. We are sorry for the wait you experienced during check-in and the slower pace of our elevators. Our team is continually working on streamlining our check-in process to ensure a swift and welcoming start to our guests' stay. While we understand the importance of prompt elevator service, please know that our elevators are regularly maintained to provide efficient service while ensuring the safety and comfort of all our guests. Regarding the cleanliness of the rooms, we apologize if it was not up to the meticulous standard we strive to uphold. We will reinforce our housekeeping protocols to ensure that all our accommodations are of the highest quality for every guest. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Discovering Swiss land.

トリップアドバイザーの評価 5.0/5

Husam2022 トリップアドバイザー認証口コミ

As an All Accor member I always looking for the hotels within this group, so we selected this one. The check-in was so easy, so smooth with Miss. Lya... a very capable person to answer and asisset with all your concerns. Location of the hotel is great, where you can walk to the City Center.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are truly delighted that your time at Novotel Bern Expo was so memorable and that you found our location ideal for your ventures into the city. It is wonderful to hear that our dedicated team member, Miss Lya, provided you with exceptional service during check-in, ensuring a seamless start to your stay. We take pride in our staff's ability to assist with all guest concerns efficiently and with a personal touch. Additionally, we are pleased that your membership with All Accor provided a sense of familiarity and added value to your visit. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

お客さまの声 4.0/5

匿名 ファミリー - 確認済みレビュー すべて

一つ不満なのはバスタブが無かった、それだけですね。

様 この度は、Novotel Bern Expoにご宿泊いただきまして、誠にありがとうございました。 私どもは、お客様がバスタブが無かった点についてご満足いただけなかったことを残念に思います。ノボテル ベルン エクスポでは、全てのお客様にご満足いただけるよう努めておりますが、今回はお客様のご期待に添えなかったことを深くお詫び申し上げます。私たちのホテルでは、様々なお客様のご要望にお応えするために、快適で現代的なお部屋をご用意しており、プレミアムな寝具や静かで落ち着いた環境を提供しておりますが、すべてのお部屋にバスタブを完備しているわけではありません。 私どもは、ホテルの素晴らしい立地を楽しんでいただけたことを願っております。ベルン エクスポの目の前に位置し、ビジネス旅行者に最適な会議室を備えており、ベルンの中心部までは公共交通機関を利用して短時間でアクセスすることができます。 ご意見とご感想をお寄せいただき、ありがとうございました。またのお越しをお待ちしております。

との提携 TripAdvisor

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  • 330 件のレビュー 8/10 朝食
  • 144 件のレビュー 9/10 雰囲気

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