ibis budget Париж Ля Вийет 19 2 звезды

Communication with your staff proved to be challenging, even though one member of our group is fluent in French. Responses from your team—whether in French or English—were consistently unhelpful, dismissive, and lacking in empathy. The level of service provided was not in line with the rates being charged and there is a clear disconnect between the cost charged and the overall value received even for a budget hotel. All members of the group expressed dissatisfaction with several aspects of the stay. Most concerning were the poor room conditions and the unacceptable state of the bathrooms. It is evident that there is a drainage issue which requires urgent attention. Furthermore, the quality and presentation of the breakfast were well below the standard expected even of a 3-star hotel. I expect more from an Ibis Hotel.

This is best suited to younger travellers rather than a family. Check in was easy and the lady on the desk was friendly and helpful. The room is compact but has what you need. As posted by others it lacks a bathroom and privacy. No where to put any bags or suitcase. However the shower was hot and ok. The room was extremely hot in March! Even though the heat setting was turned down. The window could not be open all night as the noise from the road is awful and this would make us not stay again. If you are staying ask for a room at the back on the top floor as I assume this would improve the experience. Breakfast not included and is €9 for adults and €5 for children but is continental only. The pillows are not sufficient and when we asked for an additional one they had none in the whole hotel ☹️. In summary and good safe base, good supermarket downstairs and tube stations near by.

Good points: Great value for money Generally clean Location is great. Close to 2 metro stations, easy to get round paris Breakfast also decent. Bad points: Booked via booking.com: 1 adult, 2 children with breakfast. Arrived at 9pm and the 3rd bed was not made up. 3rd bed was not made up during the entire trip! At breakfast they only had our booking down as one adult...one lady was quite rude saying no...you can't all eat! Towels are tiny! And they only ever bought us 2... Rooms very small with no storage. Shower screens see through. Tips: Bring large towels and bedding! Would we go again? Doubtful, but you get what you pay for and it was generally clean and a good location.

The hotel was adequate, considering it is a budget option. It resembles more of a student dormitory than a traditional hotel. We chose it because it was both the cheapest and closest option to Adidas Arena, which was the sole reason for our visit to Paris. The rooms were small but clean. They included a sink in the room, with separate rooms for the toilet and shower. Entering these rooms felt like stepping into a luxurious train bathroom. The shower area was spotless and provided with a bottle of shampoo/shower gel, towels, and toilet paper. The toilet was clean but had a slight odor. The bed was comfortable, ensuring a decent night’s sleep. The staff were exceptionally friendly and accommodating. If you need a hairdryer, clothing iron, or other amenities, you can request them from reception for a 20€ deposit or by leaving your ID, which is returned once you bring back the item. The location is convenient for events at Adidas Arena, but not ideal for exploring other parts of Paris. Took the pictures and videos before checking out but I promise the room was very clean when we first checked in :)

🇬🇧 I cannot believe this hotel can call itself an accommodation facility: it was a nightmare from start to finish. Upon arrival, we were given a room with the third bed completely unmade, left for us to fix. A perfect start to make us feel unwelcome, accompanied by the rude and dismissive attitude of the staff at the front desk, except for the Chinese receptionist, the only remotely polite person in the entire establishment. The website mentioned a “bathroom in the room”: too bad this was a fraudulent claim! The toilet was separated by a door, but the shower was literally in the middle of the room, right next to the bed, with no privacy whatsoever. The sink was also positioned next to the bed: not a bathroom, but a complete joke. The list of shortcomings is shameful: no universal plug adapters, no hairdryer, no shower kit. But the worst part was the freezing cold in the room. The air conditioning didn’t provide heat (in the middle of winter!), and despite complaining immediately to reception, we were promised a fix that never happened. When we went back the following day to bring up the issue again, we were met with indifference and irritation from the clearly rude and uninterested staff. Finally, with extreme arrogance, they reluctantly gave us another room… but things were about to get even worse! The new room was, if possible, even worse than the first: in the evening (at 9:00 PM), the shower water was COMPLETELY ICE-COLD. Nobody bothered to inform us, but we discovered on our own that hot water was only available in the morning. Every evening was the same nightmare: freezing water and the impossibility of taking a decent shower. This is 2025, not a remote campsite! And cleanliness? Nonexistent. The sheets were dirty, full of hair from other guests. The floor? Filthy from the first to the last day: it was never cleaned during our entire stay. Even in this case, the staff at the front desk responded to our complaints with arrogance, as if we were the ones at fault. A scandalous, disastrous, and degrading experience that I would not recommend to anyone. This place is not only unfit to accommodate people, but it’s an insult to the very concept of hospitality. I will never set foot in this hotel again, nor in any other property of this chain, which clearly operates on standards so low that they aren’t even fit for the third world. Stay far away from this place unless you want to ruin your vacation and your sanity. The only positive note? The Chinese receptionist, the only polite person we encountered in this disaster of a hotel. — 🇮🇹 Non riesco a credere che questo hotel possa definirsi una struttura ricettiva: è stato un incubo dall’inizio alla fine. Alla nostra accoglienza ci è stata data una camera con il terzo letto totalmente sfatto e da rifare. Un inizio perfetto per farci sentire ospiti indesiderati, accompagnato da un atteggiamento scostante e maleducato del personale alla hall, ad eccezione della receptionist cinese, unica persona minimamente cortese in tutta la struttura. Sul sito si parlava di “bagno in camera”: peccato che fosse una definizione truffaldina! Il WC era separato da una porta, ma la doccia si trovava letteralmente in mezzo alla stanza, accanto al letto, senza la minima possibilità di avere privacy. Anche il lavandino era posizionato accanto al letto: non un bagno, ma una presa in giro. L’elenco delle mancanze è vergognoso: niente adattatori per prese universali, niente phon, niente kit doccia. Ma il peggio è stato il freddo glaciale nella camera. L’aria condizionata non mandava aria calda (in pieno inverno!) e, nonostante ci fossimo lamentati immediatamente in reception, ci è stato promesso un intervento che non è mai avvenuto. Quando siamo tornati il giorno dopo a far presente la cosa, siamo stati trattati con sufficienza e fastidio da un personale palesemente scortese e poco interessato ai clienti. Alla fine, con estrema arroganza, ci hanno cambiato camera… ma il peggio doveva ancora arrivare! La nuova stanza era, se possibile, peggiore della prima: la sera (alle 21:00) l’acqua della doccia era TOTALMENTE GELIDA. Nessuno si è degnato di informarci, ma abbiamo scoperto a nostre spese che l’acqua calda funzionava soltanto al mattino. Ogni sera era lo stesso incubo: acqua gelida e impossibilità di fare una doccia decente. Siamo nel 2025, non in un accampamento sperduto! E la pulizia: Inesistente. Le lenzuola erano sporche, piene di capelli di altri ospiti. Il pavimento: lercio dal primo all’ultimo giorno: non è mai stato pulito durante tutta la nostra permanenza. Anche in questo caso, il personale alla hall ha risposto con arroganza alle nostre rimostranze, quasi fossimo noi i responsabili. Un’esperienza scandalosa, disastrosa e degradante che sconsiglio a chiunque. Questo posto non è solo inadatto a ospitare persone, ma è un’offesa al concetto stesso di ospitalità. Non metterò mai più piede in questo hotel, né in nessun’altra struttura di questa catena, che evidentemente opera su standard talmente bassi da non essere nemmeno adatti al terzo mondo. State lontani da questo posto, a meno che non vogliate rovinarvi la vacanza e i nervi. L’unico dettaglio positivo? La receptionist cinese, l’unica persona educata che abbiamo incontrato in questo disastro di hotel. — 🇫🇷 Je n’arrive pas à croire que cet hôtel ose se définir comme un établissement d’accueil : ce fut un cauchemar du début à la fin. À notre arrivée, on nous a attribué une chambre avec un troisième lit totalement défait et à refaire. Une entrée en matière parfaite pour nous faire sentir indésirables, accompagnée par l’attitude froide et impolie du personnel de la réception, à l’exception de la réceptionniste chinoise, la seule personne vaguement courtoise de tout l’établissement. Sur le site, il était mentionné une “salle de bain privative” : dommage que ce soit une description mensongère ! Les toilettes étaient séparées par une porte, mais la douche se trouvait littéralement au milieu de la chambre, à côté du lit, sans aucune possibilité d’avoir un minimum d’intimité. Même le lavabo était placé à côté du lit : ce n’était pas une salle de bain, mais une plaisanterie de mauvais goût. La liste des manquements est honteuse : pas d’adaptateurs pour prises universelles, pas de sèche-cheveux, pas de kit de douche. Mais le pire fut le froid glacial dans la chambre. La climatisation ne diffusait pas d’air chaud (en plein hiver !) et, malgré nos plaintes immédiates à la réception, on nous a promis une intervention qui n’a jamais eu lieu. Le lendemain, lorsque nous sommes revenus pour signaler à nouveau le problème, nous avons été accueillis avec mépris et irritation par un personnel manifestement impoli et désintéressé des clients. Finalement, avec une arrogance extrême, ils ont changé notre chambre… mais le pire restait à venir ! La nouvelle chambre était, si possible, pire que la première : le soir (à 21h), l’eau de la douche était TOTALEMENT GLACÉE. Personne ne s’est donné la peine de nous prévenir, mais nous avons découvert à nos dépens que l’eau chaude ne fonctionnait que le matin. Chaque soir, c’était le même cauchemar : de l’eau glaciale et l’impossibilité de prendre une douche correcte. Nous sommes en 2025, pas dans un campement perdu ! Et la propreté : inexistante. Les draps étaient sales, pleins de cheveux d’autres clients. Le sol : crasseux du premier au dernier jour ; il n’a jamais été nettoyé durant tout notre séjour. Là encore, le personnel de la réception a répondu à nos remarques avec arrogance, comme si nous étions responsables. Une expérience scandaleuse, désastreuse et dégradante que je déconseille à quiconque. Cet endroit n’est pas seulement inapte à recevoir des gens, mais c’est une insulte au concept même d’hospitalité. Je ne remettrai jamais les pieds dans cet hôtel, ni dans aucun autre établissement de cette chaîne, qui fonctionne visiblement avec des standards si bas qu’ils ne conviendraient même pas au tiers-monde. Éloignez-vous de cet endroit, sauf si vous voulez gâcher vos vacances et vos nerfs. Le seul point positif ? La réceptionniste chinoise, la seule personne polie que nous ayons croisée dans cet hôtel désastreux.