Отель ibis Мадрид Аэропорт Барахас 2 звезды

The hotel was as I expected from the Ibis group. The positives: - What I like best in Ibis hotels is the bed. Beds are really comfortable and so are the pillows. The bedroom was spacious enough for an overnight stay and it had basic facilities. - Another thing I always like about Ibis hotels is the breakfast buffet but, unfortunately, this was not available due to COVID-19. We were offered a decent selection of breakfast items which we could take to our room or eat in the dining room. - Hotel staff were efficient and courteous and went our of their way to help guests. The negatives: - I was disappointed with the TV both in size and channel options. I would have expected more choice from an airport hotel and the TV looked like it could do with an upgrade. - The biggest negative aspect I would like to mention was the fact that one of the reasons I chose this hotel was because of the shuttle bus to the airport service. I messaged the hotel regarding the service and I only got a reply on the morning of the actual day I was going to arrive to inform me that the shuttle bus was not running due to COVID-19. If I had known this beforehand I may have chosen another hotel to stay in so I think they need to make this information very clear on their website.

Overall cleanliness is terrible. Also, even if the restaurant is not operational, no reason to be totally messy. Shower pressure is bad and mixer not working well. Cold / Hot... horrible experience. Parking Garage is poorly lit. Very unsafe.

11-го марта спустился позавтракать в 10:35. Без предупреждения сообщили, что по средам фуршет до 10:30 работает. Может моя вина, упустил этот момент. Попросил взять одно яблоко. Девочка с Ресепшена и та, кто обслуживают фуршет в грубой форме отказали. Просто взять одно яблоко и уйти. Так же отсутствие одноразовых тапочек Очень огорчило. Очень неприятно было, а так все супер.

Perfect place for a one night lay-over in Madrid. Close to the airport, but not too close. Functional room with a comfortable bed. Close to a number of restaurants. Free shuttle service to the airport.

The Ibis is modern with a bar and restaurant, is next door to a supermarket and close to various restaurants and shops. It has a good shuttle service from and to the airport. The rooms are small enough but very functional, clean and comfortable. Its a nice place to stay before or after a long flight if you don't want the extra distance and time of staying in the centre of Madrid. My only complaint is that the online check-in (which is Accor so probably not their fault) never works for me and with a shuttle arriving it can take a good while to process all arriving guests. Otherwise great airport hotel.

Очень удобно, чтобы переночевать возле аэропорта. Очень лояльный и приятный персонал. Чисто, комфортно, тихо.

I recommended to travellers who want to stay near the airport and have early flights. The shuttle. Us us efficient, the staff is friendly and the e experience in all is pleasant. I did the right choice.

Disappointed with the hotel this visit. The air-con not working. Told it only heated in the winter. The room took almost 2 hours to cool from an uncomfortable 25.C The dining room also a disappointment. No specials, and and at least 3 meals unavailable from the menu

Отзывчивый персонал, чудесный завтрак,обеспечен трансфер. Отличная кровать белье,подушки и душ.

We arrived at 10 pm after traveling all day. Had made reservations long in advance on recommendation that Ibis hotels are high quality and reasonable. Had reserved double bed with extra bed as our son was traveling with us. He was needing to leave for a flight at 3 am. The front desk check in was very unpleasant with check in person unfriendly and told us our son would not be allowed in the room as he is in his 20s.--though my reservation was printed for double and extra bed. We asked if he could go to the room with us to repack his bag and take a shower and were told no, that only two people could go to the room. Our son returned to the airport to spend the night. In the room in the morning were small bugs on the floor. Hoping this experience is not truly the usual experience with Ibis.

Понравилось: работа ресепшена Не понравилось: отсутствие в номере чайника и холодильника. Достаточно старая мебель.

This is a clean, efficient, no-frills hotel. If you are flying out of MAD and need a travel-friendly place with a free shuttle to the airport....this is the place for you. I recommend it and will be staying there again soon.

Отель удобно расположен для транзитного перелёта, в отеле чисто, номера достаточно удобные, завтрак посредственный, персонал не внимательный начиная от водителя автобуса для трансфера в отель, который чуть не переехал наш багаж и не увидел что на стоянке есть гости отеля и заканчивая сотрудником на рецепшне, которые 40 минут игнорировали мою просьбу.

This hotel ticked all boxes. It is close to Madrid hotel and has also free shuttle service. The staff are very efficient, friendly and fantastic. It has an excellent customer oriented mentality. The staff goes the extra mile to make sure guests are well served. To give an example on departure I had an early flight and there were far more people than places in their small van. Seeing this the receiptionist pro-actively counted the people waiting and asked which airport they are flying from. Then they got complimentary (shared) taxis so that nobody misses the flight. In general the staff has a very good human element when dealing with travellers.The rooms are also up to standard, clean and comfy. Well Done.

Stayed here one night on the way to Salamanca and it was better than expected. Room a bit plastic but it had everything we needed (well could have had coat hooks & luggage rack). Bathroom, bed all good and the windows opened for fresh air. Shuttle too full at 9am. Had to take a taxi. The breakfast is @ 8 Euros but no sign anywhere.