蒙特利尔黄金广场区索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 3,088 评论

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舍布鲁克西街 1155 号, MONTREAL -  QUEBEC, H3A 2N3 蒙特利尔, 加拿大

描述

酒店其他优惠

  • 享有盛名的法式餐厅

  • 位于市中心，在时尚的黄金广场内。

  • 提供代客泊车服务，方便乘坐公共交通。

  • 提供大型会议场地。

  • Renoir 美食餐厅

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酒店位置

蒙特利尔黄金广场区索菲特酒店

舍布鲁克西街 1155 号, MONTREAL -  QUEBEC
H3A 2N3 蒙特利尔
加拿大

GPS:45.501112, -73.577306

电话
传真 +1 514-788-2951

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE RENOIR

Renoir 餐厅以法国美食为灵感，融入了各种国际风味，以当地食材制作创新精致的菜肴。只提供有限菜单，直至另行通知。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,088 评论

TripAdvisor 评级  4.5/5  2,932 评论

卓越奖 2024

Exécrable - stay somewhere else!

Tripadvisor 评级 1.0/5

Caroline W 经 TripAdvisor 认证的评论

The worst service you can imagine, in a place that has been under a very ugly renovation since the spring/summer, and promising to have it completed every month! And the renovations look hideous - like the hotel really would rather be a Tiffany jewelry store - lots of turquoise light fixtures that are like folded circles/stylized flowers? And something was brought to our room: the person knocked at the door and before we could even answer, just walked in! As frequent Accor members, we asked for a late checkout (1 pm), and our keys got cancelled at 11! For about forty dollars, you can enjoy a buffet breakfast - most of which you will not eat! We gave them lots of chances over the last 6 months. It used to be my preferred place to stay in Montreal, but we will never stay here again. The Valet service is the ONLY thing that stayed the same - still great.

Disappointed

Tripadvisor 评级 3.0/5

robertkH8458PQ 经 TripAdvisor 认证的评论

The hotel needs to be honest and upfront on their website to let guests know that the hotel is under constructions and there are no amenities being offered such restaurant and gym. The rooms look a bit tired. Had we know we would have stayed at a different hotel. On the bright side the staff is very friendly and they try to help.

Bonjour robertkH8458PQ, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

You don't get what you pay for

Tripadvisor 评级 2.0/5

AlLondon2011 经 TripAdvisor 认证的评论

Rooms are fine. Pricing is a bit of a scam. They failed to tell me at booking that the whole hotel was being refurbished. As a result, although the rooms were ok, the other facilities were not available - e.g. no gym. When I challenged them about this by email, they claimed that it was visible on the website (it isn't) and that it was in my booking confirmation (it was, but hidden away in the small print). Then at the end of my stay they had the gall to charge an additional "Urban experience fee" of $18 per night. This despite actually my experience not matching what they had advertised. They care more about the money than their guests, so I would advise against this one.

Bonjour AlLondon2011, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are deeply sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Our stay in september

Tripadvisor 评级 5.0/5

linda b 经 TripAdvisor 认证的评论

Excellent customer service. Very comfortable beds and bed line s and bath linens. I know that hotel is under construction but it is very nice from second floor up Central location. Near major shopping h and restaurants and walking distance to train station. Would highly recommend this hotel

Dear F3994UVlindab, Thank you for taking the time to share your experience at Sofitel Montreal Golden Mile with us. It is a real pleasure for us to receive positive feedback and rest assured that we will share it to our teams. We hope to welcome you soon again. Kindest regards, Sofitel Montreal Golden Mile

Noisy hotel, actually under renovation until mid 2025

Tripadvisor 评级 2.0/5

195ralfj 家庭住宿 - 经 TripAdvisor 认证的评论

I have particularly expectations from a Sofitel! As an Accor member for over 20 years (Platinum), I think I didn’t get a serious upgrade. Of course the hotel is under renovation which wasn’t easily visible on the app. In the internet yes. However the hotel is also inside very loud and noisy. Difficult to sleep at night based on traffic, especially in the early morning hours! Breakfast max. Average! The worst Sofitel I have ever been! I really don’t wish to comment issues like this. But these two nights stay unforgettable! During the checkout the manager gave us a reasonable discount. Finally it’s not what we looked for… made the best out of it. I would recommend the Fairmont or Westin as at least the location is better downtown

Bonjour 195ralfj, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are sorry that the experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

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其他网络用户评价我们的酒店

  • 577 评论 9.4/10 位置
  • 1,120 评论 7.5/10 房间
  • 1,422 评论 8.5/10 服务
  • 14 评论 4.4/10 上网
  • 435 评论 5/10 食物
  • 363 评论 3.2/10 设施
  • 302 评论 8.2/10 清洁度
  • 204 评论 4.7/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。