蒙特利尔黄金广场区索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 3,166 评论

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描述

酒店其他优惠

  • 享有盛名的法式餐厅

  • 位于市中心,在时尚的黄金广场内。

  • 提供代客泊车服务,方便乘坐公共交通。

  • 提供大型会议场地。

  • Renoir 美食餐厅

我们的客房

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酒店位置

蒙特利尔黄金广场区索菲特酒店

舍布鲁克西街 1155 号, MONTREAL -  QUEBEC
H3A 2N3 蒙特利尔
加拿大

GPS:45.501112, -73.577306

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE RENOIR

Renoir 餐厅以法国美食为灵感,融入了各种国际风味,以当地食材制作创新精致的菜肴。只提供有限菜单,直至另行通知。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,166 评论

TripAdvisor 评级  4.5/5  2,930 评论

卓越奖 2024

Disappointed

Tripadvisor 评级 3.0/5

robertkH8458PQ 经 TripAdvisor 认证的评论

The hotel needs to be honest and upfront on their website to let guests know that the hotel is under constructions and there are no amenities being offered such restaurant and gym. The rooms look a bit tired. Had we know we would have stayed at a different hotel. On the bright side the staff is very friendly and they try to help.

Bonjour robertkH8458PQ, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

You don't get what you pay for

Tripadvisor 评级 2.0/5

AlLondon2011 经 TripAdvisor 认证的评论

Rooms are fine. Pricing is a bit of a scam. They failed to tell me at booking that the whole hotel was being refurbished. As a result, although the rooms were ok, the other facilities were not available - e.g. no gym. When I challenged them about this by email, they claimed that it was visible on the website (it isn't) and that it was in my booking confirmation (it was, but hidden away in the small print). Then at the end of my stay they had the gall to charge an additional "Urban experience fee" of $18 per night. This despite actually my experience not matching what they had advertised. They care more about the money than their guests, so I would advise against this one.

Bonjour AlLondon2011, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are deeply sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Our stay in september

Tripadvisor 评级 5.0/5

linda b 经 TripAdvisor 认证的评论

Excellent customer service. Very comfortable beds and bed line s and bath linens. I know that hotel is under construction but it is very nice from second floor up Central location. Near major shopping h and restaurants and walking distance to train station. Would highly recommend this hotel

Dear F3994UVlindab, Thank you for taking the time to share your experience at Sofitel Montreal Golden Mile with us. It is a real pleasure for us to receive positive feedback and rest assured that we will share it to our teams. We hope to welcome you soon again. Kindest regards, Sofitel Montreal Golden Mile

Noisy hotel, actually under renovation until mid 2025

Tripadvisor 评级 2.0/5

195ralfj 家庭住宿 - 经 TripAdvisor 认证的评论

I have particularly expectations from a Sofitel! As an Accor member for over 20 years (Platinum), I think I didn’t get a serious upgrade. Of course the hotel is under renovation which wasn’t easily visible on the app. In the internet yes. However the hotel is also inside very loud and noisy. Difficult to sleep at night based on traffic, especially in the early morning hours! Breakfast max. Average! The worst Sofitel I have ever been! I really don’t wish to comment issues like this. But these two nights stay unforgettable! During the checkout the manager gave us a reasonable discount. Finally it’s not what we looked for… made the best out of it. I would recommend the Fairmont or Westin as at least the location is better downtown

Bonjour 195ralfj, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are sorry that the experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Big joke

Tripadvisor 评级 1.0/5

Samuel B 经 TripAdvisor 认证的评论

Not worth for the cost. There is no gym, no lobby, no bar and no restaurant . Nothing except a good location, room and staff. There is much better options downtown.for the gym they tell you to go infront and pay 20$ Don’t book it you will be disappointed

Bonjour F1807STsamuelb, Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that we do our best to communicate properly about this project to our dear guests and that feedback like yours will help us improve. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

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其他网络用户评价我们的酒店

  • 590 评论 9.3/10 位置
  • 1,134 评论 7.4/10 房间
  • 1,456 评论 8.5/10 服务
  • 12 评论 5.5/10 上网
  • 430 评论 5/10 食物
  • 347 评论 3.4/10 设施
  • 309 评论 7.7/10 清洁度
  • 207 评论 4.7/10 性价比

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