소피텔 몬트리올 골든 마일 5성

고객 평점 (ALL 평가) 4.4/5 3,166 리뷰

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호텔 위치

소피텔 몬트리올 골든 마일

1155 Sherbrooke Street West, MONTREAL - QUEBEC
H3A 2N3 몬트리올
캐나다

GPS:45.501112, -73.577306

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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LE RENOIR

프랑스 요리에서 영감을 받아 세계 각국의 풍미를 더한 Renoir 레스토랑에서는 현지 식재료를 활용한 고급스러운 요리를 선보입니다. 추가 통보가 있기 전까지 메뉴가 제한됩니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,166 리뷰

TripAdvisor 평가  4.5/5  2,930 리뷰

2024으뜸 시설

Disappointed

트립어드바이저 평점 3.0/5

robertkH8458PQ TripAdvisor 인증 리뷰

The hotel needs to be honest and upfront on their website to let guests know that the hotel is under constructions and there are no amenities being offered such restaurant and gym. The rooms look a bit tired. Had we know we would have stayed at a different hotel. On the bright side the staff is very friendly and they try to help.

Bonjour robertkH8458PQ, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

You don't get what you pay for

트립어드바이저 평점 2.0/5

AlLondon2011 TripAdvisor 인증 리뷰

Rooms are fine. Pricing is a bit of a scam. They failed to tell me at booking that the whole hotel was being refurbished. As a result, although the rooms were ok, the other facilities were not available - e.g. no gym. When I challenged them about this by email, they claimed that it was visible on the website (it isn't) and that it was in my booking confirmation (it was, but hidden away in the small print). Then at the end of my stay they had the gall to charge an additional "Urban experience fee" of $18 per night. This despite actually my experience not matching what they had advertised. They care more about the money than their guests, so I would advise against this one.

Bonjour AlLondon2011, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are deeply sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Our stay in september

트립어드바이저 평점 5.0/5

linda b TripAdvisor 인증 리뷰

Excellent customer service. Very comfortable beds and bed line s and bath linens. I know that hotel is under construction but it is very nice from second floor up Central location. Near major shopping h and restaurants and walking distance to train station. Would highly recommend this hotel

Dear F3994UVlindab, Thank you for taking the time to share your experience at Sofitel Montreal Golden Mile with us. It is a real pleasure for us to receive positive feedback and rest assured that we will share it to our teams. We hope to welcome you soon again. Kindest regards, Sofitel Montreal Golden Mile

Noisy hotel, actually under renovation until mid 2025

트립어드바이저 평점 2.0/5

195ralfj 가족 - TripAdvisor 인증 리뷰

I have particularly expectations from a Sofitel! As an Accor member for over 20 years (Platinum), I think I didn’t get a serious upgrade. Of course the hotel is under renovation which wasn’t easily visible on the app. In the internet yes. However the hotel is also inside very loud and noisy. Difficult to sleep at night based on traffic, especially in the early morning hours! Breakfast max. Average! The worst Sofitel I have ever been! I really don’t wish to comment issues like this. But these two nights stay unforgettable! During the checkout the manager gave us a reasonable discount. Finally it’s not what we looked for… made the best out of it. I would recommend the Fairmont or Westin as at least the location is better downtown

Bonjour 195ralfj, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are sorry that the experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Big joke

트립어드바이저 평점 1.0/5

Samuel B TripAdvisor 인증 리뷰

Not worth for the cost. There is no gym, no lobby, no bar and no restaurant . Nothing except a good location, room and staff. There is much better options downtown.for the gym they tell you to go infront and pay 20$ Don’t book it you will be disappointed

Bonjour F1807STsamuelb, Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that we do our best to communicate properly about this project to our dear guests and that feedback like yours will help us improve. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 590 리뷰 9.3/10 위치
  • 1,134 리뷰 7.4/10 객실
  • 1,456 리뷰 8.5/10 서비스
  • 12 리뷰 5.5/10 인터넷 가격
  • 430 리뷰 5/10 레스토랑
  • 347 리뷰 3.4/10 편의 시설
  • 309 리뷰 7.7/10 청결도
  • 207 리뷰 4.7/10 가격 대비 가치

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