Grand Mercure Brasilia Eixo Monumental 5성

고객 평점 (ALL 평가) 4.4/5 3,767 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Grand Mercure Brasilia Eixo Monumental - Image 1
Grand Mercure Brasilia Eixo Monumental - Image 2
Grand Mercure Brasilia Eixo Monumental - Image 3
Grand Mercure Brasilia Eixo Monumental - Image 4
Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, 브라질

호텔설명

호텔 추가 정보

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

숙박

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호텔 위치

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
브라질

GPS:-15.788328, -47.890239

전화
팩스 +55 61 3424-2001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,767 리뷰

TripAdvisor 평가  4.5/5  1,542 리뷰

2024으뜸 시설

Comfortable in many ways

트립어드바이저 평점 5.0/5

JerrySamN TripAdvisor 인증 리뷰

The Grand Mercure is wonderful! The rooms are modern and very comfortable and staff is very friendly and helpful. We’ve been here 3 times and every day started with a cheering warm greeting from the staff. Most of them even remember us from previous years. Nadia, in Capim Dourado restaurant, even greeted us with hugs. Her service is very considerate and warm. She brought us dishes on the table right after the previous dish finished and having the second dish when it was hot to make the food more enjoyable and delicious. We give her 5 stars service. We’ll certain stay there again. Thank you for making the place as our own home. Jerry and Jeane

Dear Mr. Jerry and Mrs. Jeane, Thank you for sharing your positive experience with us! We are very pleased to know that you had an excellent stay and that you enjoyed our accommodations and especially our service. Your compliments will be shared with our teams. We look forward to welcoming you back soon for more pleasant moments at Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Business Trip

트립어드바이저 평점 4.0/5

Dream288595 비즈니스 - TripAdvisor 인증 리뷰

Great location and excellent staff. My booking happened at the same time some sort of conference was happening in the city and there was a big group in the hotel, so things got busy - but they managed. The elevators were under renovation, and tho that's a circumstance, the wait was pretty annoying. But overall, an enjoyable stay.

Dear Guest, Thank you for sharing your experience with us. We are pleased to know that you had a good stay and appreciated our location and service. We sincerely apologize for the inconvenience caused by the elevator renovations during your stay. We hope to welcome you back soon and provide an even more enjoyable experience at Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Management problems

트립어드바이저 평점 3.0/5

183regulartraveller 비즈니스 - TripAdvisor 인증 리뷰

I stayed at the Grand Mercure from Sunday till Friday for work. Staff are fantastic and speak a very good level of English. There was a queue at check-in that resulted in more staff serving customers. The gym is good but could do with an update and earlier opening. Sadly, one elevator was closed for maintenance and the remaining two elevators operated on two independent systems meaning it took often more than 15 minutes to get to my room or downstairs in absolutely packed elevators or using a non a/c fire staircase. This could have been easily avoided by accepting fewer bookings. A premium hotel works around the needs of its guests, not the other way round.

Dear Guest, We sincerely thank you for sharing your experience with us. Receiving feedback from our guests is essential to us. We are glad to know that you had a pleasant stay and appreciated our service. We deeply regret that your stay did not meet your expectations and for the inconveniences you faced. This is not the standard of service we strive to provide, and your satisfaction is our priority. Your comments are extremely important as they help us identify areas that need attention. They will be shared with our team so we can implement the necessary improvements. We hope to have the opportunity to welcome you again at Grand Mercure Brasília, providing a more pleasant experience. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

친절한 숙박

고객 평점 4.5/5

Chae S. L. 친구 - 전체(All) 통지 확인

친절한 리셉션 직원들과 의사소통에 전혀 문제가 없었습니다.

Dear Mr. Chae, Thank you for sharing your positive experience with us! We are glad to know that you had a good stay and that you appreciated our service. We hope to welcome you back soon for more pleasant moments at Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Great place to have dinner!

트립어드바이저 평점 5.0/5

René Felipe Q TripAdvisor 인증 리뷰

Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!

Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 571 리뷰 9.6/10 위치
  • 1,296 리뷰 7.1/10 객실
  • 1,374 리뷰 8.6/10 서비스
  • 25 리뷰 4.7/10 인터넷 가격
  • 700 리뷰 8.4/10 조식
  • 409 리뷰 7.6/10 청결도
  • 236 리뷰 7.1/10 분위기
  • 87 리뷰 3/10 웰니스 센터

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