그랜드 머큐어 싱가포르 록시 4성

고객 평점 (ALL 평가) 4.3/5 5,526 리뷰

그랜드 머큐어 싱가포르 록시 - Image 1
그랜드 머큐어 싱가포르 록시 - Image 2
그랜드 머큐어 싱가포르 록시 - Image 3
그랜드 머큐어 싱가포르 록시 - Image 4

호텔설명

호텔 추가 정보

  • 가든스 바이 더 베이, 오차드 등으로 직행하는 마린 퍼레이드 MRT 역에서 1분 거리에 있습니다

  • 567개의 넓은 객실(32m² 이상)

  • 실외 수영장

  • 수상 경력에 빛나는 식음료 매장

  • 무료 WIFI와 시설이 완비된 체육관

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호텔 위치

그랜드 머큐어 싱가포르 록시

50 East Coast Road, Roxy Square, Marine Parade Rd.
428769 싱가포르
싱가포르

GPS:1.303559, 103.904625

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  5,526 리뷰

TripAdvisor 평가  4.0/5  5,724 리뷰

[Grand Mercure Singapore Roxy] Very Fantastic Service Staffs and Very Fantastic Service Mind

트립어드바이저 평점 5.0/5

Akkapolk01 TripAdvisor 인증 리뷰

Dear Team, This is Akkapol Kinbuangam and Ms. Kessaraporn Maranetara (My wife, email: kessaraporn.mar@gmail.com, Accor Gold). We travelled to Singapore on 19 to 28 Sep 2024. We stayed at Grand Mercure Singapore Roxy on 19 to 22 Sep 2024 and we would like to thank you to Service Staffs in Lobby: 1. Ms. Yu (Receptionist) - very fantastic - she help us to correct payment and we got refund. Thank you so much.

A disheartening experience

트립어드바이저 평점 2.0/5

Susy H TripAdvisor 인증 리뷰

I am dismayed that I have been forced to see the manager on two occasions and emailed the CEO of Accor Hotels. The CEO incidentally has NOT responded in any form which has further disheartened my soul. I am a lone female traveller in Singapore on business and staying in this hotel for 30 days. My work days are long and by the time I am free to go to eat it will be around 9pm. The choices of dining in the hotel are not good and on my first night it was virtually impossible to eat in . The main restaurant is booked for the entire week and cannot take me. Furthermore it will cost 70 Singapore dollars since it is an “eat all you can”menu - way too much for myself and many women I’d guess . The Breeze bar has a very limited menu and the Divine coffee shop likewise is mainly sandwiches. As I am being forced to walk a distance out to get food in a mall arrived at through a large underpass (and I’m on my own in an unknown country) I asked whether the manager would make an exception and allow me to use the executive lounge. I was categorically told NO- I do not have sufficient points. He was not prepared to think outside of the box. Other business colleagues will be coming regularly for up to 6 weekly stints. Very shortsighted of the manager in the circumstances. As things are I should like to add that my room is faded, in need of an update and one very large bathroom light was not working requiring a call to maintenance. This is purportedly a 4 Star hotel. If that is the case-ACCOR pull your socks up. NB I very seldom write a bad review unless it IS bad. I’m saddened to do so. SH

가성비 넘치는 호텔

고객 평점 5.0/5

K. W. 비즈니스 - 전체(All) 통지 확인

최근 호텔 바로 앞에 MRT Station (톰슨라인, TE26 Marine Parade) 개통되어 교통이 사통팔달 아주 편리 합니다. 조용한 거주지역 공간에 위치하고 주변 상권들도 다양하여 호텔 이용에 많은 장점들이 있다.

Dear Won Sik K., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concern. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

위치가 좋음

고객 평점 5.0/5

K. 커플 - 전체(All) 통지 확인

위치도 좋고 비치 근처에 있어 조깅도 좋았습니다

Dear Taejoon K., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

그저 그렇다

고객 평점 3.0/5

익명 비즈니스 - 전체(All) 통지 확인

그저 그랬음

Dear {guest_first_name} C., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,635 리뷰 9.4/10 위치
  • 2,297 리뷰 6.9/10 객실
  • 2,416 리뷰 8.9/10 서비스
  • 94 리뷰 4/10 인터넷 가격
  • 936 리뷰 7.1/10 청결도
  • 670 리뷰 5.8/10 편의 시설
  • 616 리뷰 7.3/10 조식
  • 598 리뷰 5.3/10 분위기

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